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Iberostar Grand Hotel Trinidad

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1,184 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Grand Hotel Trinidad
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Showing 742: English reviews
London, United Kingdom
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 March 2014

Although part of a chain (albeit a good one!) this is a lovely, quite small (40 rooms) hotel in the lovely Cuban city of Trinidad. Lovely rooms with terraces, and quiet, and very central,.The breakfast buffet was well up to international standards, and the evening food was good too, bearing in mind Cuba is not the best gastro destination!

Helpful?
1 Thank lynda f
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: On behalf of the Staff , I want to express our gratitude for your kind comments and for the time you have spent in writing them.For us there is no better reward than knowing that our guests have fully enjoyed the stay and the services of our hotel. We hope to have the chance to welcome you back... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 February 2014 via mobile

We stayed here 3 nights and the hotel is simply superb in a perfect location to explore the beautiful town of Trinidad. The food is excellent, the staff are so helpful and Carlos the barman makes a killer mohito

Helpful?
1 Thank hunnsy
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We have read with great pleasure your kind comments about your stay in our hotel and we sincerely appreciate the time you have taken to share with the rest of TAdv. your readers your enjoyable experience at our hotel. Thank you very much for emphasizing the good service and quality of the food.You have to know that comments... More 

Istanbul, Turkey
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 February 2014

we enjoyed our time in this hotel. we were about group of 15 and we spend best days of our cuba journey in this small city. the hotel has a nice lobby and very centrally located. rooms are in a very good condition.

Helpful?
1 Thank Serhat E
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments. Do not hesitate in contacting us if you are planning to come again to Iberostar Grand Hotel Trinidad With best wishes, Carlos Lázaro G. Manager More 

Savannah, Georgia
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 February 2014

This was to be, by far, the best of three hotels we were to stay at in Cuba. It is a thoroughly modern facility located only a short walk from the Plaza Major and all of its shops, museums, and restaurants. The rooms were good-sized and very comfortable (with CNN reception). The first evening there we had an excellent dinner... More 

Helpful?
1 Thank kokopeli5
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments. Allow me to reiterate our gratitude for choosing Iberostar Grand Hotel Trinidad and for taking the time to share your comments with us. I look forward to welcoming you back to Iberostar Grand Hotel Trinidad. Carlos Lázaro... More 

Calabasas, California
Level Contributor
129 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 21 February 2014

The hotel itself is quite nice. In a very good location close to walking streets and shops. The very bad part was room 212 which is on the east side of the building. It is right on a neighborhood street where the singing and partying does not stop until 4 AM. A waste of a good bed. Also, the free... More 

Helpful?
4 Thank Jerry B
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Jerry B. We deeply regret that the street noise had adversely affected the enjoyment of your stay in our hotel. If I may point out that even though our rooms have double sound proofed pane, the hotel is located in the city center and in the days that are a popular celebration, the isolation may be insufficient, given the... More 

new york
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 February 2014

This hotel is perfectly located for exploring the city of Trinidad, a true gem of art and architecture in Cuba - not to be missed! (Although it took three trips to Cuba to finally get there!) The hotel is very luxurious, but also very personal because of the wonderful and helpful staff. The breakfast is amazing, and the bar is... More 

Helpful?
1 Thank hrb1133
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments. It is very gratifying for to know that you enjoyed your stay among us and look forward to the opportunity to welcome you back in our hotel or in any other of our company Iberostar. Sincerely, Carlos... More 

Walton on Thames
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 11 February 2014

This is a really lovely looking hotel with a most beautiful lobby. The room was spacious and very comfortable; the service and the food were very good and the whole experience would have been perfect except for the constant noise of the air-conditioning unit outside our room – for the kitchens, which meant we had to sleep with ear-plugs.

Helpful?
1 Thank WaltononThamesGuest
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We do thank you very much for your kindly comments and for the time taken in writing them. Staff members want to express their gratitude for highlighting the high service and good food that you received during your stay. Your stay could have been perfect if not for the noise of the outside air conditioning machines, and I... More 

chicago
Level Contributor
111 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 7 February 2014

This is a pleasant hotel with decent food and sevice. Wifi is available but only in the lobby, it doesn't work in the rooms. The problem is the noise coming from the park which can go on and on, including one crazy person who walked around the park continuously, singing at the top of his lungs most of the night.... More 

Helpful?
1 Thank durgaChicago
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We would like to thank you for taking the time to write a review for Tripadvisor about your stay at our hotel. I deeply regret that the outside noise has not allowed you to fully enjoy your stay with us. We are situated at the heart of a city and in a country by themseves bustling, and though... More 

Reading, England, United Kingdom
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 January 2014

The hotel itself is beautiful, clean and modern, but it is the friendly and efficient service that really stood out at the Iberostar. It is a real haven of peace and luxury in this magnificently chaotic country. There's even free wifi in the lobby. The breakfast buffet was generous and the food was reasonable although far from spectacular. We didn't... More 

Helpful?
2 Thank Emily G
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We are deeply pleased that you have come to Iberostar Grand Hotel Trinidad for your vacation and that you have encountered our service and installations amazing. Allow me to express our gratitude for choosing our hotel and for taking the time to share your comments with us. I look forward to welcoming you back to Iberostar Grand Hotel... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 January 2014 via mobile

We stayed in the Grand after having stayed at the sister hotel Havana. Both are great but the service in Trinidad is by far the best of its kind. Wonderful, friendly staff, beautiful room with a view over the square and free WiFi (a near impossibility in Cuba). We loved this hotel and hope to one day return. Well done... More 

Helpful?
2 Thank Mark C
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: Thank you for your nice comments on this site. It is our great satisfaction to know that we have been able to contribute to your wellbeing during your stay among us. It would be for us a great pleasure to host you again in our hotel whenever you want. Yours sincerely Carlos Lázaro General Manager More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Grand Hotel Trinidad de Cuba is a 5-star hotel in the heart of Trinidad, a gorgeous town characterised by its elegant colonial architecture.The Iberostar Grand Hotel is perfect for couples and adults. A lower age limit of 15 has been set to ensure total rest and relaxation for our guests.The Grand Hotel guarantees visitors a truly extraordinary holiday, at any time of the year, getting to know the culture, the cuisine and the people.The Iberostar Grand Trinidad strives to bring together the great interest that there is in all things Cuban and a wide range of top of the range leisure. ... more   less 

Additional Information about Iberostar Grand Hotel Trinidad

Address: Calle Jose Marti y Lino Perez, Trinidad 62600, Cuba
Region: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range: $296 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Grand Hotel Trinidad 4*
Number of rooms: 40
Also Known As:
Iberostar Trinidad
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Trinidad staff and other travellers.
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Questions? Get answers from Iberostar Grand Hotel Trinidad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to the back are quieter.”
 of 5 bubbles BobDazzler, 4 Dec 2016 | Read review
“terrace room”
 of 5 bubbles catacanellas, 25 Nov 2016 | Read review
“A view of the park is great”
 of 5 bubbles wowtraveller2016, 17 Nov 2016 | Read review
“Room at the front”
 of 5 bubbles karenandmartinan2016, 10 Nov 2016 | Read review
“Pay for a Junior Suite”
  • Message from the Night Maid
 of 5 bubbles Preposterous, 9 Nov 2016 | Read review
5 of 5