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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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4,962 Reviews from our TripAdvisor Community

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Showing 4,336: English reviews
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Reviewed yesterday NEWvia mobile

My husband and I stayed here to celebrate our first wedding anniversary and it was perfect! We've been to many other places in the Caribbean but this hotel has something very especial. It's not brand new but the service is excellent (we were offered a romantic diner by the beach to celebrate our anniversary without even asking for it!), the...

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4Thank Paola M
Reviewed 2 days ago NEW

I have stayed at this hotel many times (> 15, due to business, going and coming from work location). The last time was in 2012. It is so much nicer after the renovations that they went through. Service was excellent, rooms (even the "cheap" one i stayed in) is very nice, extremely comfortable. The management was excellent. Staff was there...

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4Thank Brian A
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Brian A, We thank you from the bottom of our hearts for these beautiful comments made after so many visits to our resort and your time of absence. It is a sincere honor for us to count on your presence once again and we truly look forward to hosting you many more times to come to your now second...

Komoka Canada
Reviewed 2 days ago NEW

My husband and I stayed here from Feb. 1st to the 14th. We had the most wonderful relaxing time. Everything was perfect for us. We really needed some R&R. Our room was what we requested, on the 2nd floor corner room with the updated bathroom. King size bed. Building number 12. Loved the decor. Our maids did a very efficient...

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3Thank natureloverKomoka
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear natureloverKomoka, It is a wonderful feeling for us to read how much you have enjoyed your first visit at our resort and we are sincerely grateful for all the nice comments that you are granting us with. We love knowing that you appreciated so much your room and the services of your maid, the food served in the restaurants,...

Montreal, Quebec
Reviewed 4 days ago NEW

Although the property is not one of the newest - it is in my opinion so well maintained that it doesn't show its' age. The constant improvements and the tremendous service made our stay simply outstanding. The attention to the customers needs and follow-up allows the guests to truly be on vacation and without stress. People always criticise the food...

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5Thank nicktosques
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear nicktosques, Thank you so much for writing this review about your second visit to our resort and for sharing with other readers the high level of satisfaction that will certainly keep you coming back to visit us again and again. We feel very proud to read the enjoyment that we could provide for your vacation and your recognition of...

Moose Jaw, Canada
Reviewed 4 days ago NEW

SERVICE was outstanding starting at check in. We were served sparkling wine and imediately given a ride to our room. The maid kept our room clean and beautiful. The breakfast buffet was full of great food and smiley server faces. The cooks generally greeted you wth a smile with Yadira giving the biggest welcome smile you may ever see. The...

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4Thank AJAVaquero
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Adrianarguin, We are very grateful to you for expressing the high level of satisfaction that you have enjoyed during your recent stay at Paradisus Rio de Oro and for letting other people know how much you have appreciated every moment of your vacation at the resort. It is with happiness that we read your comments about the service you...

Southampton England
Reviewed 4 days ago NEW

Beautiful resort with staff that make you feel you have made new friends. Every effort is made for you to have a great holiday. There are plenty of quiet chill area's with some fun event's around the pool area late in the afternoons.

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1Thank Nobbyboy1
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Nobbyboy1, It is with pleasure that we read your words about your recent stay among us. We thank you for your very positive opinions and certainly look forward to having the privilege of welcoming you back soon to our little paradise. With our kindest regards, Jean-Marc Rousseau General Manager

Lindsay, Canada
Reviewed 5 days ago NEW

Amazing beach, friendly staff and beautiful grounds. The rooms are clean and modern, nothing negative to say about this place at all. Can't wait to visit it again. If you travel a little east of the beach there is a beautiful and private cove you should visit.

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3Thank DanFlood
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear DanFlood, We are truly grateful to you for these words written on Trip Advisor, as a result of your visit to our property of last year. Please do not hesitate to contact us if we can be of any assistance in order to prepare your next stay in the best and more comfortable way possible. With our kindest regards,...

Ottawa
Reviewed 5 days ago NEW

Can't wait to come back again! We love everything. I travel to Cuba since 1988 ...so far it was the best trip ever:) Told everybody about it and hopefully will come back with my friends and family. Thank you for excellent vacation in Paradisus!

Review collected in partnership with this hotel
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Thank 558marina
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Deaar 558marina, We are sincerely thankful to you for your comments written on this important site, following your recent stay at our resort and cannot wait to welcome you again soon to your second home in the beautiful Cuba. With our warmest regards, Jean-Marc Rousseau General Manager

Burlington, Canada
Reviewed 5 days ago NEW

this is a well looked after resort. not a north american 5 star but they do try hard. staff are very friendly and helpful. food was either very good or not. and stay away from the beef. there's a tendancy to overcook everything. the variety, especially at the buffet, was excellent. the wine was terrible. the mixed drinks inconsistent: sometimes...

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3Thank boxsterbenz
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear boxsterbenz, We thank you for writing a review on this site, following your recent stay at our resort and take very good note of the few criticisms that you are expressing, in order to improve where possible. Please note that your opinion about the US dollars cannot be associated to the hotel as we are not allow to interfere...

Port Dover
Reviewed 6 days ago NEW

Beautiful resort , older crowd but we went with a group of 10 and had a blast. The food was amazing I ate lobster every night, rooms and grounds are very well kept and clean. You can see the ocean from the beautiful infinity pool and swim up bar. Beach was fantastic lots of space to swim or enjoy a...

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4Thank Nicole W
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Nicole W, We are very glad to learn that your group of ten persons had such a great time at our resort, from your enjoyment of the food we serve to the well kept grounds and rooms, the beautiful pool and the fantastic beach. Thank you for taking the time to share your opinion on this important site. We...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $350 - $674 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
776 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Jr deluxe rooms are plenty beautiful if you wanted to save an extra few dollars”
 of 5 bubbles L7874XLbriana, 21 Feb 2017 | Read review
“Second floor, corner room”
 of 5 bubbles natureloverKomoka, 21 Feb 2017 | Read review
“Email the Resort prior to going if a King bed is important to you”
 of 5 bubbles AJAVaquero, 19 Feb 2017 | Read review
“See comments above”
  • Our beautiful room attendant Marbelis
  • Massage rooms with peaceful ocean views
 of 5 bubbles 2CubawithLove, 10 Feb 2017 | Read review
“all rooms were very nice as we saw others”
 of 5 bubbles bhryshchuk, 9 Feb 2017 | Read review
5 of 5