We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Paradisus Rio de Oro Resort & Spa

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 3 more sites!
Travel Alert: Licensing Restrictions Apply More details
Management photos
Paradisus Rio de Oro Resort & Spa
View Map
{"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

5,119 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,466: English reviews
Start your review of Paradisus Rio de Oro Resort & Spa
 Click to rate
Laval, Canada
Reviewed yesterday NEW

Excellent resort,Staff and restaurants were great. Best food in Cuba.The only issue is that the ocean is rocky. Great for snorkelling since there is a reef.Not great for regular swimming in the ocean.

 Report
Helpful?
Thank Morty4673
Reading, United Kingdom
Reviewed yesterday NEW

We booked for two weeks on 2nd May and paid an awful lot of money for Royal Service and ended up receiving very poor service. Room was not ready when we arrived and we had to wait 1 1/2 hours before being shown to an alternative room which when we got there, was also still not ready and was in...

 Report
Helpful?
1Thank 899SEJ
nottingham
Reviewed 3 days ago NEW

Have just returned from a 2 week holiday and did not want to come home!! The hotel is itself a little tired but that can be overlooked with the setting and location. We went there as part of my husbands 60th birthday celebrations. We were initially booked into a junior suite which was in a great location-far enough away from...

 Report
Helpful?
5Thank lynnieNottingham
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear lynnieNottingham, A big thank you on behalf of the team of Paradisus Rio de Oro for your wonderful review and for letting other people know about what you have enjoyed so much during your stay at our resort. We are very happy to learn about your experiences and to see that we were able to deliver some great moments...

Reviewed 5 days ago NEW

Rio de Oro Rooms: Very poor standard. How this area of the resort has been classified as 5 star is a complete travesty, by either Cuba or the tour operator (ours was Thomas cook) the decor was extremely poor and dated and in many areas, in disrepair. A fuse box for example right in the center of the wall as...

 Report
Helpful?
8Thank Jonathan F
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Jonathan F, We thank you for writing a review on this important site, as a result of your stay at our resort this month. It is with sadness that we read your poor rating and the level of luxury that you were expected from our facilities, which we could not deliver to you. Please be informed that the rating...

Guisborough, United Kingdom
Reviewed 6 days ago NEWvia mobile

We had our 1st stay in cuba for our honeymoon at paradisus and from start to finish it was a wonderful place to come, on arrival we were met with champagne followed by a brief intro on the resort then to our splendid deluxe junior suite!! The food is generally very good although the Cuban restaurant was a little disappointing,...

 Report
Helpful?
4Thank richard b
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear richard b, Thank you for sharing your experience of your stay at our hotel for your honeymoon with other travelers. We are very glad to learn how much you have enjoyed our facilities and services and so pleased to know that we can count on your return soon to our beautiful resort under the Cuban sun. With our kindest...

Buckley, United Kingdom
Reviewed 1 week ago NEWvia mobile

We have been to Cuba many times since 2000, but had never been to this hotel. We booked the holiday based on the excellent reviews. Many people love this place and quite rightly, however I can only review based on my personal experience and it is probably just down to bad luck. I have waited for two weeks after returning...

 Report
Helpful?
9Thank Paula D
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Paula D, We thank you for posting your opinions about your recent stay at our resort and would like to express to you how regretful we are that we could not leave up to your high expectations. Please accept our apologies if the events of the Cuban Tourism International Convention (FITCUBA) were so disturbing to you. We did our...

Bangor, United Kingdom
Reviewed 1 week ago NEW

3rd trip back. The entertainment staff need to bring more fresh ideas into resort. Real Cuban music. Otherwise he will shout. It's no children allowed under age 18. Just chill and relax or try water sports

 Report
Helpful?
3Thank Ruthbsav
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Ruthbsa, We thank you for posting a review on this site but sorry to learn that the entertainment was not up to your expectations. It would have been a real pleasure to get your feedback during your stay and share some ideas that you would have in order to improve this important subject. We still look forward to welcoming...

Perth, Ontario
Reviewed 1 week ago

Just home from our stay & we thoroughly enjoyed ourselves. I had been in Cuba in January in Varedaro & had felt afterwards I never wanted to return. Move along a few months & I decided it wasn't fair to judge an island on one stay. Our friends were going to this place & we decided to join them. We...

 Report
Helpful?
4Thank RosieRed19
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear RosieRed19, Your review rejoices us greatly as we read all the very nice comments that you are offering to this site readers, based on your recent stay at Paradisus Rio de Oro. Thank you for making such a wonderful description of your transfer, your accommodation, our restaurants, the Spa and the way our employees took care of your needs...

Fergus, Canada
Reviewed 1 week ago via mobile

Hotel and food was exceptional.. most of the staff were fabulous.. there were a few mornings at the buffet that we battled to get coffee or water even after asking several times.. pool is spotless as are the grounds.. the beach is beautiful but make sure you take water shoes to get you over the rocks.. highly recommend a massage...

 Report
Helpful?
3Thank Ridleyp
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Ridleyp, We take great pleasure to read your comments after your recent experience lived at our resort last month. It is very rewarding to see how much you have enjoyed your stay, from the pool and the beach, the Spa and our fabulous staff. We would love to know that we can soon count on your return to our...

Bedale, United Kingdom
Reviewed 1 week ago

This was our first trip to Cuba - and what a resort! We stayed in the Royal Service suites and upgraded on arrival to an ocean view and what a good decision! Our accommodation was at the end of the resort (which suited us) in an upstairs room. All I can say about the rooms is - WOW! They are...

 Report
Helpful?
3Thank Anne-marie28
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Anne-marie28, We are truly delighted by the content of your review where you describe so well what made your holiday so special and relaxing. It is very pleasing to read your description of your room and its amenities, your satisfaction with our restaurants and bars and your enjoyment of the beach. We thank you very kindheartedly for your beautiful...

6,884 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6859)
Viewed
View from Room (161)
Viewed
Pool/Beach Area (1681)
Viewed
Hotel & Grounds (1489)
Viewed
Dining (572)
Viewed
Room/Suite (619)
Viewed
Bathroom (155)
Viewed
Family/Play Areas (12)
Viewed
Business Centre/Function Rooms (83)
Viewed
1:54
Videos (16)
Viewed
Other (2071)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Dining (6)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (5)
Viewed
Room/Suite (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (4)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near Holguin
370.1 km away
Royalton Cayo Santa Maria
Royalton Cayo Santa Maria
#1 of 15 in Cayo Santa Maria
2,968 reviews
593.6 km away
Royalton Hicacos Varadero Resort & Spa
7.2 km away
Hotel Playa Pesquero
Hotel Playa Pesquero
#1 of 4 in Rafael Freyre
7,529 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Sol Rio de Luna y Mares
Sol Rio de Luna y Mares
#1 of 3 in Guardalavaca
5,597 reviews
3.2 km away
Memories Holguin Beach Resort
Memories Holguin Beach Resort
#3 of 4 in Rafael Freyre
1,623 reviews
375.2 km away
Melia Buenavista
Melia Buenavista
#2 of 15 in Cayo Santa Maria
2,535 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $296 - $730 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Cancelon, Booking.com, Prestigia, Evoline ltd, TripOnline SA and HotelsClick so you can book your Paradisus Rio de Oro Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
857 questions
Ask a question

See all questions (857)

Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to the Royal service is a must.”
jonathanf110, 25 May 2017 | Read review
“Block 34. Near pool/beach also craft sellers”
Ruthbsav, 23 May 2017 | Read review
“Royal Service ocean view”
  • Sunset from balcony
Anne-marie28, 22 May 2017 | Read review
“9312 is ocean view at about 20%.”
vincentl797, 22 May 2017 | Read review
“oceanview rooms Royal Service awesome views”
CHASCO6900, 21 May 2017 | Read review
5 of 5
Booking.com
US$332* /night
View Deal
TripAdvisorUS$332
Cancelon
Prestigia.com
View all 6 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates