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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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5,026 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Rio de Oro Resort & Spa
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Showing 4,387: English reviews
Arnprior, Canada
Reviewed 1 week ago

Our first time to Cuba. We have travelled to the Mayan Riviera many many times and Punta Cana. We went with an open mind to Cuba. We were amazed by the food. We pre planned by using the facebook fans page for the resort. Excellent tips. We asked for a specific building and got it. We emailed our a la...

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Helpful?
6Thank paulkim2017
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear paulkim2017, We feel particularly honored as we learn that you had chosen our resort for your first visit to Cuba and that we could beat your expectations. It is a true pleasure to read how much you have enjoyed our facilities and amenities, as well as the special treatment that you received from all our amazing employees. We would...

Milton, Canada
Reviewed 1 week ago

We went for the week of March 5 to 12 via Air Canada Vacatons. Bus ride although an hour went by quickly with the rep doing the orientation on the bus. We only made one stop to let vacationers off at the Memories Resort. Easy arrival and check-in. Were able to go to the buffet for a late lunch and...

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3Thank Linda B
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Linda B, We are delighted to learn how much you have enjoyed your recent stay to our resort and wish to thank you for writing this excellent review about what you have experienced during your visit. Thank you for mentioning your room and its amenities, the food at the restaurants and the beverages served by our great bartenders, the...

Reviewed 1 week ago via mobile

We didn't get round to posting a review from our visit in June last year. We love Egypt but find the Summer months too hot so we needed to find another 'home from home' We certainly found it here. Can't recommend the place enough. Fantastic views, fantastic scenery and most of all, fantastic staff!! Hard to single any one out...

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4Thank MrsDJohnson
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear MrsDJohnson, It is very pleasing to us to read your great review and to receive your wonderful opinions of what you consider as your new home away from home , so we would like to thank you for your commendation and for mentioning Nirma, who truly deserve all your praises for making your vacation so special. We sincerely look...

London, United Kingdom
Reviewed 1 week ago

We chose this hotel for our wedding after seeing the trip advisor excellent reviews, and this didn't disappoint. Our wedding coordinator Ordalys, did everything we wanted and more, even the extra details we showed her from Pinterest. The hotel staff couldn't have been more helpful. We were personally greeted by Miriam on arrival, who then translated at our wedding, and...

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5Thank pippajsmith
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear pippajsmith, We are sincerely delighted by the content of your review and on behalf of all the employees involved in the success of your wedding, I would like to thank you for such a high commendation and your heartfelt praises. It is an honor for us to know that you will keep a unique souvenir of your very special...

Reviewed 1 week ago

I want to start of by saying that this resort is getting a lot of hype and I am not exactly sure why. If you have stayed in places like Mexico or Dominion then this place will feel like a downgrade. We have stayed in 4 stars in Dominican and had overall better experience than this resort. Service: Had very...

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7Thank Anna S
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Anna S, Thank you for sharing your opinion about your stay at our resort. We sincerely apologize for not having been able to live up to your very high expectations and to read that nothing of our facilities (except our beach and pool), services and amenities could please you enough to be above a “Just Okay”. It is understandable...

Toronto, Canada
Reviewed 1 week ago

I have traveled to many all inclusive resorts over the past two decades and this resort tops them all! It's clean, quiet and the staff are fantastic. It was nice not having the "college crowd" on the resort.

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2Thank gwbs g
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear gwbs g, We thank you for writing your notes about a very recent stay at our resort and sincerely appreciate your commendation towards the level of service that you received from us. We are looking forward to welcoming you back soon to our little paradise. Kindest regards, Jean-Marc Rousseau General Manager

Reviewed 1 week ago

This is not by any stretch of your imagination a perfect resort hotel. But. Its not far off! We booked this in effect by mistake, and are hugely grateful to the 3rd cork pulled on a Friday night and a miss aimed mouse click............. The negatives from a first visit perspective 1, so many people are returning guests I feel...

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18Thank Mathew C
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Mathew C, Please let us congratulate you first for such amazing and lengthy review and for your unique style in putting together the elements that made your stay at our resort such unique experience. The title of your review says it all and we feel sincerely honored to be rated by such a high note. You are very much...

London, United Kingdom
Reviewed 1 week ago

amazing hotel loved it weather was brilliant food and staff we pined for it so much we have booked again to go back in June to celebrate our first wedding anniversary and husbands' birthday cant wait, pool was so relaxing food was outstanding entertainment varied, our room was so nice, room service prompt the food good and hot on arrival,...

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5Thank Allison E
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Allison E, We love to know how much you have enjoyed your stay at our resort from last January and thank you for sharing your opinions with future travelers. We truly look forward to welcoming you back soon again and hosting you in order to celebrate your anniversary and birthday. With our warmest regards, Jean-Marc Rousseau General Manager

Guelph
Reviewed 1 week ago

We traveled to Cuba at the end of January 2017. This resort was absolutely lovely! We booked the main resort and then a week later decided to upgrade to Royal Service. That was the best decision we could have made. The rooms are top notch and the service is the best I have ever experienced, and I have done over...

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2Thank Kchappy1
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Kchappy1, We are truly delighted by the reading of your opinions posted recently, based on your visit to our resort from last January. Thank you for having us in such a high consideration in regards to your rooms, the food and the beach in particular. It is of immense satisfaction for us to read that you would come back...

Eastbourne, United Kingdom
Reviewed 1 week ago via mobile

So we are from the U.K. And traveled with Thomas cook. The coach transfer is an hour long journey. We were greeted with champagne and a flannel. Check in was quick ish but waiting for the buggy to take us to the room took a while. The room was ok, spacious. But felt dated and the smell of damp was...

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3Thank EmLocke
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear EmLocke, We thank you for posting a review on this site, subsequent of your very recent stay at our resort and at the same time, we are taking good note of your several comments so we can bring improvements where needed and possible. The coffee machines available on the market are unfortunately extremely slow in brewing and it can...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $332 - $675 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
810 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor wrap around balcony”
 of 5 bubbles bms1234, 25 Mar 2017 | Read review
“Ask for corner room upper floor, block 38 is well placed for quiet and for amenities, has a bath, not a walk-in shower though.”
 of 5 bubbles 706northerners, 24 Mar 2017 | Read review
“Contact the hotel directly...”
 of 5 bubbles ToddMorgan1967, 23 Mar 2017 | Read review
“Royal Service is very nice, but quiet.”
 of 5 bubbles EssexUKPixylee, 22 Mar 2017 | Read review
“building 34 is close to pool and washroom has been upgraded. 3418 was a corner room with big balcony on 2nd floor”
 of 5 bubbles paulkim2017, 18 Mar 2017 | Read review
5 of 5