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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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4,964 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Rio de Oro Resort & Spa
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Showing 4,338: English reviews
Reviewed 1 week ago via mobile

This is a Resort a little older , in reasonable repair. The staff is very good and quite friendly. The food is of good quality and nicely presented. We spent 2 weeks here. The Spa is very nice , we spent a couple of days there. The wrinkles we encountered were unexpected and unnecessary. (1) Unfortunately my partner became ill...

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Helpful?
2Thank Garth K
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Garth K, Thank you for taking the time to write a review on this important site. We are sorry to learn that your partner became ill and that the way the doctor handled the situation of payment did upset you. These services are not part of our resort but offered as an additional facility required at any resort and...

Ottawa, Canada
Reviewed 1 week ago

We just returned from this wonderful adults only resort. It truly is a gem. This was our second visit in a year. Hotel grounds are impeccable. A lounge chair always awaits you on both the beach and gorgeous pool area. We enjoyed the easy access to snorkelling and crystal blue water. Hobbie Cat rides are fun! Any requests are met...

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6Thank D H
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear D H, It is a true delight for us to read your great comments about your recent stay at Paradisus Rio de Oro and we are sincerely grateful to you for these wonderful comments and for mentioning some of our exceptional employees, who have certainly been one of the most important part of the success of your vacation. We...

Hamilton, Canada
Reviewed 1 week ago via mobile

Nice older resort(apparently 18 years) with immaculate grounds. Well taken care of with very nice accommodating staff. The buffets are well stocked with just about everything imaginable. The fresh seafood and pasta cooked for you, rice, soups are all to everyone's taste buds just in case you don't like the rest of the choices. We tried the Japanese, Mediterranean ,...

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4Thank ojsmum
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear ojsmum, It is very rewarding for us to read how much you came to appreciate your recent visit to our resort and to see how much you have enjoyed the surroundings, the food offered and the beach. We have taken good note of your comments about the catamaran experience although this service is not part of the hotel but...

Mallorytown
Reviewed 1 week ago via mobile

Excellent value for the cost. Great food and accommodation, absolutely wonderful staff, special thanks to Pablo, Arnaldo, Jorge, Katia and Odalas. We have been to the resort for 15 consecutive years and plan to continue while we are able.

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3Thank mokeefe46
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear mokeefe46, Thank you for taking the time to write your opinion about your stay at our resort last month. We sincerely appreciate your feedback and the mention of several of our shining star employees. Knowing that you have already visited us for fifteen consecutive times is simply amazing and we feel honored to have you as part of our...

Port Elgin, Canada
Reviewed 1 week ago

I rely extensively on the reviews on tripadvisor so I'm always frank and honest with mine...so here goes. Resort: We stayed in the regular section (Unit 41) so we were very close to the main lobby. We retired early one night and could still hear the show going but hey....it wasn't an inconvenience and it was over by 1030. The...

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7Thank G1395OYianl
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear G1395OYianl, On behalf of the team of Paradisus Rio de Oro, I would like to thank you for your very clear and genuine review, where you expose your experiences to other travelers of what to expect from a stay at our resort. It is a sincere pleasure to read your nice opinions about the comfort of your room, the...

Reviewed 2 weeks ago via mobile

This wss overall a very pleasent stay. All good...a few things if you REALLY wanted to find something to complain about...breakfast buffet ..some items were cold..oh well...menus at beach rest. And pool rest were the same..evvvery day..oh well...however..everything else..perfect!! Beach and pool sress were so beautiful! Staff were great and pleasent and helpful. Big shout out to Roberto and George....

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2Thank Joanne F
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Joanne F, We would like to thank you for your kindness in writing these beautiful comments about your very recent stay at Paradisus Rio de Oro. It is a true honor for us to read your very positive opinions and we are very grateful for the mention you made of some of our unique employees. We love to learn...

Regina, Canada
Reviewed 2 weeks ago via mobile

We stayed in Royal Service from Jan 20-27 suite 8211, my brother and his wife in 8212. I must say that our stay was wonderful. My wife has mobility issues and the resort staff went out of their way to ensure our stay was enjoyed to the fullest. The resort is beautiful and well maintained. The grounds well looked after....

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5Thank David C
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear David C, It is with great pleasure that we read about your recent experience at our Royal Service and we thank you for posting a review in regards to your stay. We are taking good note of the remarks you made and will definitely look into it, so we can bring improvements where possible. Your mention of several of...

Orangeville, Canada
Reviewed 2 weeks ago

This was our first stay at Paradisus Rio De Oro and once again congratulations to the Melia group of hotels for an elegant experience. The surroundings are beautiful and the service exceptional however, it is the genuine warm welcome of the staff team here that win you over. If you are a couple who appreciates a relaxing vacation this is...

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6Thank 2CubawithLove
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear 2CubawithLove, We are sincerely delighted by reading your comments on Trip Advisor, based on your recent stay of last month at our resort. It is very rewarding to our team to know how much you have appreciated our surroundings, you room and its amenities, the restaurants and the entertainment as well as the quality of hospitality of our employees...

Orillia, Canada
Reviewed 2 weeks ago

I had many people tell me how wonderful this resort is so I wanted to try it. I did enjoy my stay . I will break it down to pros and cons . Pros ... Rooms: Very nice layout and spacious . full bathroom door that had separate shower, toilet area , free safe . Beach : decent snorkeling ....

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6Thank bizgirl26
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear bizgirl26, We thank you for writing a review on this important site, following your recent stay at our resort and appreciate your comments of what you came to enjoy from our facilities. We are taking good note of your remarks as to what you did not like from your vacation and will certainly act according, where we can make...

Winnipeg Beach, Canada
Reviewed 2 weeks ago

This resort is absolutely a 5 start for Cuba,, the food was excellent! We had a villa by the ocean!! simply beautiful!!! We met such wonderful people and super staff!! Everyone is so helpful! Resort is older.. 17-18 years old ..or so we were told.. it does need some work... but that was minor.. the pools.. the beach ..everything was...

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3Thank bhryshchuk
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear bhryshchuk, We love to learn how much you have enjoyed your vacation at our resort and would like to thank you for letting other future guests know the kind of holiday they can expect to find at the hotel. Please make sure to keep in touch so we can be ready to provide you once again another wonderful vacation...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $344 - $666 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
778 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Jr deluxe rooms are plenty beautiful if you wanted to save an extra few dollars”
 of 5 bubbles L7874XLbriana, 21 Feb 2017 | Read review
“Second floor, corner room”
 of 5 bubbles natureloverKomoka, 21 Feb 2017 | Read review
“Email the Resort prior to going if a King bed is important to you”
 of 5 bubbles AJAVaquero, 19 Feb 2017 | Read review
“See comments above”
  • Our beautiful room attendant Marbelis
  • Massage rooms with peaceful ocean views
 of 5 bubbles 2CubawithLove, 10 Feb 2017 | Read review
“all rooms were very nice as we saw others”
 of 5 bubbles bhryshchuk, 9 Feb 2017 | Read review
5 of 5