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The Liaison Capitol Hill DC

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500 Reviews from our TripAdvisor Community

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There are newer reviews for The Liaison Capitol Hill DC
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Showing 459: English reviews
Penzance, United Kingdom
Reviewed 1 week ago via mobile

The hotel's location was ideal for the Capitol but we were disappointed with our room which was very noisy as it looked as if the hotel's air conditioning unit was alongside our room at the far end of the hotel. We couldn't put our air conditioning on as it was even noisier! Added to this the plug in the sink...

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Helpful?
Thank Nikki W
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear Nikki W - Thank you very much for staying with us and I am very sorry that we did not deliver on our service promise to you. Our goal for every guest is to deliver a perfect stay with both service and quality of accommodations and we obviously did not deliver here. Your feedback is a critical to us...

Falmouth, Maine
Reviewed 2 weeks ago

As I got to the hotel, I waited over 10 minutes for someone to come to desk to check me in. I asked the bell hop station if they could get someone, apparently they could not. My room was still being cleaned when I went up......it was not clean.....bathroom was gross. In the morning as I worked in my room...

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Helpful?
Thank cathy r
Brasilia, DF
Reviewed 2 weeks ago

We had a 10-months-old baby, what made the travel a bit more complicated. But the staff did all they could to help us, especially the manager Ms. Kim, who did an amazing job helping us in everything she could. The room is nice, the hotel is very well localized and services were good too. The only caveat was the elevators,...

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Helpful?
Thank rdubeux
Kent, Washington
Reviewed 2 weeks ago

I had the opportunity to work with The Liaison (and some of the staff at the broader Joie de Vivre collection) in hosting a small professional conference there in early November. While there were some small communication hiccups early on, in the weeks and months leading to the meeting the staff were fantastic at helping us work through any challenges...

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Helpful?
Thank davenpeggy
Tampa
Reviewed 2 weeks ago via mobile

This is a small "boutique" hotel. I was coordinating a group of 85 very VIP Brazilians in town for a conference. The hotel is of a medium size, well appointed and although the decor is a touch outdated, the hotel is not. But the best part of this grueling 8 days was the staff: From the Sales office personnel to...

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Helpful?
Thank 1104hunt
Canton, GA
Reviewed 2 weeks ago

Our family stayed here for an extended weekend vacation, and found this hotel to be extraordinarily convenient, near the Metro at Union Station (and therefore easily reached by BWI Airport, where we flew). We had a very comfortable stay - nice beds, largest TV I've ever seen in a hotel room, decent fitness center. The Corner Bakery around the corner...

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Helpful?
Thank JRusCanton
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear JRusCanton - Thank you very much for being our guest and for sharing a great review online. We really appreciate the positive comments and it is great to hear that our location, team and amenities were a perfect match for your needs. We hope to have you back again in the future and definitely hope you will have an...

Liverpool, New York
Reviewed 2 weeks ago via mobile

We had a deluxe room on the 8th floor. It was great. The hotel is 2 blocks from the train station and within walking distance to the capital building. Plenty of bars and restaurants within walking distance too. We ubered everywhere. every trip was under $15 and the $15 trip was from Arlington cemetery that's pretty far. Be aware of...

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Helpful?
Thank dogfishfrank
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear dogfishfrank - Thank you very much for staying as our guest and for sharing a terrific review online. We appreciate the great comments and hope to have you back as our guest in the future where we promise to deliver another exceptional stay. Jeff Brainard Area General Manager

Baltimore, Maryland
Reviewed 2 weeks ago

I work in hotels so my review may be slightly more critical than your average hotel guest. Arrival to the hotel was easy; it is just a short walk from Union Station so taking a train would definitely be a good option. The hotel itself is right near all the sights and provides a perfect hub to explore DC if...

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Helpful?
Thank HotelRobert_808
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear HotelRobert_808 - Thank you very much for staying with us and for sharing your detailed comments online. The detail is appreciated as it gives us the opportunity to coach and train our team to ensure we are being as precise as we need to be to deliver the complete experience for all of our guests. Thank you very much...

Tulsa, Oklahoma
Reviewed 3 weeks ago

The hotel is in a great location. It also appeared clean. But it is also very crowded and has a claustrophobic feel to it. The room I had was a little dark and felt small. The bathroom was very small, with no counter space and little room to move around. I also had a toilet that worked, but took several...

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Helpful?
Thank drwokla
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear drwokla - Thank you very much for being our guest and for sharing your comments online. I appreciate the detail of your comments and sorry that the toilet in your room was not working optimally impacting your otherwise positive experience with us. We appreciate the great comments on the team and hope that you have the opportunity to visit...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Exceptionally large clean room and fantastic location. Also had no problems with the lifts! However in 2016 it seems archaic to charge extra for water and wifi in the rooms. The bathroom was also tired and could do with a refit. These small improvements could easily tip this hotel from average to good.

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Helpful?
Thank CK1255
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dar claireking1255 - Thank you very much for staying with us and for sharing your comments online. We appreciate the feedback on our amenities and services and do value the comments as we are regularly reviewing so that we can continue to improve our services. I hope that you have the opportunity to visit us again so that we can...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Liaison Capitol Hill, a Joie de Vivre property, sits only two blocks from the US Capitol and DC's Union Station. Our unique location and outstanding service offer the perfect combination for both leisure guests and business travelers. Art and Soul restaurant provides farm to table excellence through the inspired menu of our Executive Chef, Douglass Alexander. The property's 17,000 sq. ft. of meeting/banquet space provide the perfect location for high level meetings or a black tie reception. Our inspired team provides highly personalized and outstanding service to complete the experience at the Liaison. ... more   less 

Additional Information about The Liaison Capitol Hill DC

Address: 415 New Jersey Avenue NW, Washington DC, DC 20001-2001
Region: United States > District of Columbia > Washington DC > Capitol Hill , Downtown / Chinatown , Upper Northwest
Price Range: $179 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Liaison Capitol Hill DC 4*
Number of rooms: 343
Reservation Options:
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Hotel Style:
#40 Luxury Hotel in Washington DC
#57 Business Hotel in Washington DC
#61 Romantic Hotel in Washington DC
#73 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The Liaison Capitol Hill DC staff and other travellers.
39 questions
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New York
over a year ago
Burnsville, Minnesota
7 months ago
over a year ago

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Questions? Get answers from The Liaison Capitol Hill DC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are usually better. From view is nice.”
 of 5 bubbles rdubeux, 25 Nov 2016 | Read review
“My room looked out on the street. All the buildings seem to be about the same size, so not sure any have better views.”
 of 5 bubbles davenpeggy, 23 Nov 2016 | Read review
“Preferably one without the mouse/rat in the wall that we had :-) Still thought it was a good room”
 of 5 bubbles Greedy6872, 15 Nov 2016 | Read review
“Near Capitol Hill, attached restaurant and bar, meeting rooms”
 of 5 bubbles 843tegang, 31 Oct 2016 | Read review
“Suites are a good size but check maintenance on elevators has been completed.”
 of 5 bubbles MaryH362, 26 Oct 2016 | Read review
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