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Hamilton Crowne Plaza Hotel

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Hamilton Crowne Plaza Hotel
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1,806 Reviews from our TripAdvisor Community

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Showing 1,623: English reviews
Chicago, Illinois
Reviewed 26 March 2015

Overall, my stay was excellent, within a mile of Dupont Circle and the Convention Center. Customer service as is with all IHG properties I've stayed with over the years was top notch, I just had a small problem connecting to wifi. Not a major issue, as it would have only been for a hour at the most anyway. But all...

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Helpful?
Thank neww0rldtraveler
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear neww0rldtraveler, Thank you so much for this wonderful review! Recognizing our service as "top notch" is one of the best compliments that we could hope for and I'm pleased that we were able to meet all your expectations of an IHG property. I'll be sure to pass your kind words along to our team and I hope that we...

Reviewed 25 March 2015

A very good hotel, with large and convenient rooms, close to all major attractions, like the air and space museum, the capitol and the white house. Good nice restaurants all around, and has a Starbucks inside the hotel !!

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Thank Meidad P
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Meidad P, I agree, we have an amazing location for any guests interested in touring our great city. We are walking distance to most of the city's most popular attractions and just one block away from the Metro. I'm happy to hear that you not only enjoyed your stay with us, but also had the opportunity to enjoy everything...

Oceanside, California
Reviewed 24 March 2015

We stayed at three hotels in DC on our site seeing vacation so price and location were our priorities. Bingo! this was the best choice we could have made. The Metro is a block away from there so all the city sites are in easy reach. And take a walk, the White House is only about 6 blocks away. We...

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Helpful?
Thank Tom G
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Tom G, "That is my kind of hotel" is music to our ears! Thank you so very much for this wonderful five star review. It sounds like your were able to enjoy everything the historic Hamilton has to offer and I'm elated that we were able to meet all of you expectations of a great city hotel. Also, I'll...

North Richland Hills, Texas
Reviewed 20 March 2015

Very kind people here. I arrived with nothing since my luggage was lost and my connecting flight was cancelled. The hotel desk people without my asking gave me a bag full of toiletries so that I did not have to make a trip to Walgreens. They were helpful and empathetic, even offering me free wifi so that I could work...

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Helpful?
1Thank sarahleigh2015
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear sarahleigh2015, The Hamilton team well be thrilled to hear about your experience and how our efforts helped you to make the best out of your situation. Personalized service and the feeling of being genuinely cared for is what we strive to deliver to each of our guests. It feels me with joy to know that you had a true...

Minneapolis, Minnesota
Reviewed 18 March 2015

This was a very nice hotel. There were police sirens that spoil your sleep but I guess I cannot blame them. Very clean room and they give a lot of relaxing gels/creams, etc. Good location. I paid for Wifi but it was slower than expected.

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Thank Ashbirla
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Ashbirla, Thank you choosing the historic Hamilton and for taking time to give us feedback on your visit! I truly apologize for the noise you experienced from the police sirens. I'm thankful for your understanding of the issue, knowing that it is something we have to endure from time to time being downtown in the city. However, I'm happy...

Peoria, Illinois
Reviewed 18 March 2015

Have stayed multiple times in the last year. Great central location downtown, clean, decent gym and food options including onsite Starbucks all for a good rate downtown. Cordial and friendly. Only complaint would be small bathroom counters.

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Helpful?
Thank Kevin R
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Kevin R, Thank you for the wonderful five star review! I will be sure to pass on your feedback to the Hamilton team, as they will be thrilled to hear how much you enjoy our property. It is an honor for us to be at your service and I hope that we continue to have the opportunity many times...

Piedmont, California
Reviewed 17 March 2015

My brother and I booked a couple of rooms here to attend a conference my daughter was involved with. She and I squeezed our clothes into the closet and borrowed hangers from my brother who had the room across the hall! There really was no place to put anything other than piling it up on ther chairs! Actually it was...

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1Thank Binkystravel
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Binkystravel, I hope you had a great conference and were able to enjoy all the city had to offer with your family! In regard to your stay, I truly appreciate your compliments on our team's service and friendliness. However, I apologize if we did not meet your expectations across the board. I will be sure to share your feedback...

Moscow
Reviewed 15 March 2015

We spend 3 nights in Hamilton Crowne in August 2014. We were impressed with both hotel's exterior and interior, renovated while still adding a bit of historic charm. The breakfasts were perfect, the location couldn't be better, the staff were friendly - this was definitely one of decorations of our stay in the city.

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2Thank travelnice7
Mamia00, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Travelnice7, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I look forward to personally meeting you during your next stay with us. Warm regards, Lamyae Bennani, Operations Manager,

Gulfport, Mississippi
Reviewed 15 March 2015 via mobile

Very nice recently updated hotel conveniently located to many DC sites. The metro is a easy 3 block walk and The White House about the same. Check in took only 5 minutes and the young lady was very pleasant at the front desk. Small bar and restaurant located on first floor. This hotel has a ladies floor for those traveling...

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2Thank Beth S
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Beth S, It was a pleasure to read your wonderful review of the Hamilton! I'm delighted that you not only enjoyed your stay, but also took advantage of our location to visit the amazing sites of the city. I'll be sure to pass along your kind words to our team, as they will be pleased to hear how their...

Sterling, Virginia
Reviewed 14 March 2015

The hotel is in a great location downtown DC. The staff were all lovely. The beds were indeed extremely comfortable however, I cannot overlook the main criteria of a decent hotel room, a clean hotel room! We checked into our room and there were a variety of stains on the comforter and throw pillows...which we immediately pulled off the bed...

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4Thank m0022
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear m0022, Thank you for taking time to give us feedback regarding your stay. Although I greatly appreciate that you chose the Hamilton for your accommodations while in DC, I'm very disappointed that we were not able to meet your expectations during your stay. The conditions in which you found your room are unacceptable and does not truly depict the...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A restored 1920's architectural gem, the Hamilton Crowne Plaza Hotel offers refined accommodations and modern meeting facilities in the heart of the nation's capitol. Gracing the corner of 14th & K Streets, NW, this Washington, DC hotel places you in the ideal location whether you're traveling for business or pleasure. Just 5 blocks from the White House, 7 blocks to the Washington, DC Convention Center, 1 block to the McPherson Square Metro Station, minutes from the National Mall, Smithsonian Museums, and local dining and entertainment, the Hamilton Crowne Plaza Hotel is perfectly situated to make your visit a productive and memorable experience. The Hamilton's own 14K Restaurant and Lounge offers a contemporary American dining experience to guests and local DC residents alike. Perfect for people watching, entertaining, or unwinding after a day of meetings, 14K Restaurant and Lounge is the choice for casual meals or private gatherings. ... more   less 

Additional Information about Hamilton Crowne Plaza Hotel

Address: 1001 14th St. NW, 14th and K Street, Washington DC, DC 20005
Region: United States > District of Columbia > Washington DC
Price Range: $253 - $812 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hamilton Crowne Plaza Hotel 3.5*
Number of rooms: 318
Reservation Options:
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Washington Dc
Hotel Style:
#48 Romantic Hotel in Washington DC
#48 Family Hotel in Washington DC
#64 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Hamilton Crowne Plaza Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner Jr Suite is fantastic! ”
 of 5 bubbles JefferyMcC, 24 Mar 2017 | Read review
“Try to get a room with a view of Franklin Park. Out view was super!”
 of 5 bubbles juneb930, 19 Mar 2017 | Read review
“My room was on the 9th floor and you could hear sounds from the adjoining rooms and every vehicle that drove by from below. Trade off for location.”
 of 5 bubbles , 21 Feb 2017 | Read review
“High floor had great views”
 of 5 bubbles kcgop, 21 Feb 2017 | Read review
“Hotel double charged us and I had to spend time sorting this out. Be sure you check your credit card bill before you depart!”
 of 5 bubbles 368stevec368, 19 Feb 2017 | Read review
5 of 5