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Fairfield Inn & Suites Washington, DC/Downtown

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Fairfield Inn & Suites Washington, DC\/Downtown
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723 Reviews from our TripAdvisor Community

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Showing 676: English reviews
1 review
Reviewed 2 days ago NEW

My husband and I stayed at this hotel for our anniversary weekend. When we arrived at the hotel we were greeted by Winnie (not sure if I spelled it correctly). She was very informative and gave us some great information about the area. Everyone in the hotel was nice; great customer service. The complimentary breakfast was good. The hotel was... More 

Helpful?
Thank Kenyanta G
Tucson AZ
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 days ago NEW via mobile

Lucky us! The Fairfield Inn in Chinatown is a perfect location close to museums and excellent restaurants. The staff is gracious and helpful. Our queen room had a safe, a microwave, and a wee small closet. We always bring hangers and used the shower rod for hanging clothes. Plenty of thick towels and hot, hot water. Convenient to have breakfast... More 

Helpful?
Thank SusanETucsonAZ
Level Contributor
3 reviews
Reviewed 4 days ago NEW

I had originally booked 3 nights stay. We arrived at 3 am during the 1st night. Needless to say we just needed a place to rest our heads after a 9 hour drive. It took way too long to check in because even after checking in online I had to wake up the front desk to let us in and... More 

Helpful?
Thank Bryan A
Jim R, Front Office Manager at Fairfield Inn & Suites Washington, DC/Downtown, responded to this review

Dear Bryan A Thank you for taking the time to review our hotel. While we pride ourselves on providing a memorable experience, we have, unfortunately, fallen short. Please accept our sincere apologies for the less-than-responsive service and your overall dissatisfaction with your stay. I would like to talk further about the details of your stay. At your earliest convenience, please... More 

Biloxi, Mississippi
Level Contributor
117 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 week ago

From the moment we arrived to the time we departed 3 days later everyone on staff provided excellent service. The room was clean, the breakfast was a great variety. And the staff... From the front desk, to the maids, the people out front hailing cabs, you name all top notch. Looking forward to our return trip. And a perfect location.

Helpful?
1 Thank GregF699
Jim R, Front Office Manager at Fairfield Inn & Suites Washington, DC/Downtown, responded to this review

It would be our esteemed pleasure to serve you again, GregF699! Thank you for taking time to review our hotel! Chasity White Front Office Manager (202) 697 4010 More 

Pensacola, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

My husband and I stayed here on a weekend trip to DC. The hotel staff was very friendly, responsive and helpful. The rooms were clean and comfortable. The hotel is located within walking distance to many DC attractions and sites. For the price, this hotel was a great deal and we highly recommend it to others.

Helpful?
1 Thank Cpj21
Jim R, Front Office Manager at Fairfield Inn & Suites Washington, DC/Downtown, responded to this review

Thank you for such an awesome review! We hope to serve you again! Chasity White Front Office Manager (202) 697 4010 More 

Denver
Level Contributor
107 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 week ago

I was booked into this hotel through a conference I attended in DC. The hotel was about a mile walk from the meeting location which took me through part of Chinatown. From the minute I walked in until the day I checked out, the staff was extremely friendly and accommodating. They like to say they treat you like family and... More 

Helpful?
Thank ronnie20
Jim R, Front Office Manager at Fairfield Inn & Suites Washington, DC/Downtown, responded to this review

Ronnie20: Thank you for such a great review! I am happy to hear that you enjoyed the location as well as our friendly, accommodating staff! Please come and see us again! Chasity White Front Office Manager (202) 697 4010 More 

Scotch Plains, New Jersey
1 review
Reviewed 1 week ago

Average hotel. I was not happy at all with the $50 incidental charge that I was not notified about at check in. I was billed one amount at check out and then when I reviewed my credit card bill I discovered I was billed for $50 more. If it is a standard practice then I think I should have been... More 

Helpful?
Thank kwolsson
Jim R, General Manager at Fairfield Inn & Suites Washington, DC/Downtown, responded to this review

Dear kwolsson, Thank you for taking the time to complete the TripAdvisor Survey in regards to your recent stay at the Fairfield Inn & Suites Washington, DC/Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not explaining... More 

Calgary, Canada
Level Contributor
118 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 weeks ago

Pros: (1) Great staff: everyone, from maintenance, staff in the breakfast area, front desk, & concierge, were friendly, welcoming & helpful = came across like a family (2) Excellent location: DCA to hotel via Metro a quick trip; Gallery Pl Metro minutes from hotel; hotel to National Mall 15 min walk; Variety of restaurants close by (3) Good breakfast: variety... More 

Helpful?
Thank Kathy M
Jim R, Front Office Manager at Fairfield Inn & Suites Washington, DC/Downtown, responded to this review

Kathy M: Thank you for reviewing our hotel! I will share your feedback with the appropriate departments as well as your kudos with Dion and Reynaldo. If you're ever back in DC, please come and stay with us again! Many Thanks! Chasity White Front Office Manager (202) 697 4010 More 

Friendship, Maine
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

This was a one night stay for a quick stopover. The location was perfect because I came in and left via train to the proximity to Union Station was great. It was modern and clean and the bedding was so comfortable. The staff was great and very helpful. My only gripe was that there wasn't a refrigerator in my room.... More 

Helpful?
Thank firstmatedi
Jim R, Front Office Manager at Fairfield Inn & Suites Washington, DC/Downtown, responded to this review

I am glad we met your expectations. As far as the mini-fridge, they are not standard in our guest rooms. However, we can have them sent to any room in the house. Our apologies for not communicating that detail to you. If your travels bring you back to Washington, we would love to serve you again! Chasity White Front Office... More 

Panama
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

It is not a brand new hotel, but you dont really need more than what you get here. The hotel has a very good location close to many attractions and has a wide array of restaurants nearby, not only Chinese restaurants although it is located at the beginning of Chinatown. The rooms were average not too big, but there was... More 

Helpful?
Thank KimHF15
Jim R, Front Office Manager at Fairfield Inn & Suites Washington, DC/Downtown, responded to this review

KimHF15 Thank you for reviewing our hotel! I am glad to hear that you enjoyed your stay! I apologize for the mishap with the bathroom door. I have shared your feedback with our engineering department to ensure that this was an isolated incident. As for the the mini-fridge, all of our rooms do not have them standard. However, we can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Our recently opened & completely renovated hotel offers comfort & convenience to the busy business traveler looking for quality & value while visiting our National’s Capital. As the only Fairfield Inn & Suites by Marriott located in the Washington DC city center, our hotel features a custom design package with upgraded services & amenities designed specifically with the business traveler in mind. 198 elegant & functional guestrooms offering plush bedding, LCD flat screen TVs with premium channels, spacious work desk with plug-in-panel and complimentary Wi-Fi & hard wired internet access • Complimentary expanded continental breakfast • 24 hour access fitness room and business center • The Irish Channel, on-site restaurant open for lunch & dinner & offering room service from 11am-11pm • Concierge service • Valet parking • Same-day dry cleaning service. Located in the bustling Chinatown neighborhood & in close proximity to: Gallery Place/Chinatown metro (2 blocks) • Walter E. Washington Convention Center (6 blocks) • Verizon Center (2 blocks) • U.S. Capitol (1 mile) • Union Station (1 mile) • Government & association offices nearby • Airports: Reagan National (DCA) - 6.5 miles, Dulles Int'l (IAD) - 25 miles, Baltimore/Washington (BWI) - 35 miles. ... more   less 

Additional Information about Fairfield Inn & Suites Washington, DC/Downtown

Address: 500 H St NW, Washington DC, DC 20001-2620 (Formerly Red Roof Inn Washington DC Downtown)
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Upper Northwest
Price Range: $187 - $602 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Washington, DC/Downtown 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Washington, Dc / Downtown
Fairfield Inn & Suites Washington, Dc / Downtown Hotel Washington Dc
Red Roof Inn Washington Dc
Washington Dc Red Roof Inn
Hotel Style:
#52 Family Hotel in Washington DC
#66 Business Hotel in Washington DC
#82 Romantic Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Washington, DC/Downtown staff and other travellers.
15 questions
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Questions? Get answers from Fairfield Inn & Suites Washington, DC/Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would suggest getting a larger room and stay on a higher floor”
 of 5 bubbles kenyantag, 30 Nov 2016 | Read review
“no blow dryers and old linen”
 of 5 bubbles kwolsson, 20 Nov 2016 | Read review
“At first, the Air Conditioner was noisy, then we changed it from Cold to Fan setting = quiet, yet room still cooled”
  • View from Room 606
  • Lots of outlets
 of 5 bubbles G9519SLkathym, 17 Nov 2016 | Read review
“Rooms higher up on the west side facing the alley are quieter”
 of 5 bubbles Purple_Eagle_Richard, 20 Oct 2016 | Read review
“The corner room or the one next to it have windows with a more of a view of the street, and thus the noise”
 of 5 bubbles kathykoons1, 11 Sep 2016 | Read review
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