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The Westin Georgetown, Washington D.C.

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The Westin Georgetown, Washington D.C.
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1,604 Reviews from our TripAdvisor Community

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Plainfield, New Jersey
Reviewed yesterday NEW

Customer service at its finest thanks in part to the professionalism and caring attitudes of frontline employees Erwin and Victor. These guys will go above and beyond to make your stay a pleasurable experience.

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Helpful?
Thank Al A
New York
Reviewed yesterday NEW

I used to stay here often ten - 15 years ago, and was eager to get back. Things were as good as I remembered. Friendly staff, clean rooms, modern look. And a short walk to Georgetown shopping to the west, Dupont Circle to the northeast, and the White House/Mall to the southeast.

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Helpful?
Thank FineTravellerNewYork
Columbia, Pennsylvania
Reviewed 6 days ago NEW

The Westin Georgetown Washington DC was a great pet friendly hotel. There are dog treats and water in the lobby by the entrance. The pet friendly rooms are on the second floor. The spa bathroom was the best aspect of the room. The shampoo, conditioner, and soaps had a really nice refreshing scent. The workout room was nice, I used...

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Thank jruth3512
Devon, Pennsylvania
Reviewed 1 week ago NEW

My husband had a meeting down the street so my son and I tagged along. On the plus side, our room was large (312) with a HUGE closet and good sized bathroom. There was a large flat screen tv, free bottles of water, and a welcoming staff. I used the exercise room which was always empty and had plenty of...

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Helpful?
Thank kimbop324
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear kimbop324, Thank-you for your recent stay and for taking the time to share your feedback. We're pleased to know that you enjoyed most aspects of your stay. We look forward to welcoming you back soon!

Virginia Beach, VA
Reviewed 1 week ago

From the front desk to the guest room every one and every thing seemed simply perfect. Modern. Clean. Friendly. Loved the bathroom sink with lots of room, the lighting in there and the magnifying mirror as well. Spacious.

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Helpful?
Thank tamaradodson
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear tamatadodson, Thank-you for taking the time to share your feedback. We're pleased to know that you enjoyed our clean, spacious rooms including the HeavenlyBathroom and that our associates took great care of you during your stay, we're very proud of our Westin Family team! We look forward to welcoming you back to the Westin Georgetown the next time your...

Arkansas City, Kansas
Reviewed 1 week ago

The hotel is in an outstanding location--extremely convenient to restaurants, shopping, transportation, attractions, etc. I stayed for five nights. The room was quiet and clean, and the bed was so comfortable! The wifi was reliable and there are plenty of electrical outlets and a handy charging port by the bed. The bathroom had a separate shower with a rain shower...

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Thank MsTLyn
Washington, D.C.
Reviewed 1 week ago via mobile

I travel frequently for work and pleasure and can't recall a worse customer service experience in the U.S. Not only was staff unhelpful upon check-in and my inquiry regarding my rewards account, but when I had an issue with an incorrect parking charge, they have simply not responded. Ines in the Accounting Department was very quick to answer a question...

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Helpful?
1Thank kprender
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear kprender, Please accept our sincerest apologies for this lapse in service. We assure you the erroneous parking charge has since been removed and that these inconveniences you experienced are certainly not in keeping with the high standards of service we are known for. We have followed up internally to ensure no future reoccurrence. Ms. Prender, we were pleased to...

MD
Reviewed 1 week ago

This is one of the most luxurious and beautiful hotels I have ever seen. This hotel is so close to Georgetown for local nightlife, Historical landmarks, culture, and lots of restaurants to eat at. The customer service is exceptional. You can even see famous people here sometimes, I have many times. Chef William makes the most delicious food ever. The...

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Helpful?
Thank warmjen
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear warmjen, We're so pleased that you enjoyed our beautiful hotel, luxurious offerings, convenient location and exceptional customer service. We will be sure to thank Chef and the rest of the team for a job well done. Thank-you for taking the time to share your feedback and we look forward to welcoming you back to the Westin Georgetown the next...

Virginia
Reviewed 1 week ago

Flew up to DC for a 3 day meeting and stayed at the Westin. It wqas well situated between Dupont Circle and Foggy Bottom and just across the street from a circulator stop that ran from Dupont Circle to Rosslyn in Virginia, with access to all the good places on M street in Georgetown. The staf was very friendly and...

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Helpful?
Thank Phis
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Phis, Thank-you for selecting the Westin Georgetown for your recent stay and taking the time to share your feedback. We're pleased to read that you enjoyed our great, convenient, location, and friendly, helpful associates. We look forward to welcoming you back the next time your travels return you to Washington, DC - whether on Business or Leisure.

Chicago, Illinois
Reviewed 1 week ago

Room, like in many other hotels, is TOO DARK. So dark you cannot see anything in the "closet" at night. The closet had a horrible odor, like someone with bad body odor had been there previously and their clothes actually made the closet stink.

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Helpful?
Thank janicefeinberg
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear janicefeinberg, Please accept our sincerest apologies for the concerns you experienced with not enough light in the room and an odor in the closet. These concerns are certainly not typical and you have our assurances we will investigate and address immediately for correction. Thank-you for taking the time to let us know and we do hope to welcome you...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Feel Better when you leave than when you arrived! A short walk or subway ride to The White House, Georgetown's shops and restaurants, the Kennedy Center, and Dupont Circle. The Westin Georgetown, Washington D.C. Is a refreshing choice for travel! ... more   less 

Additional Information about The Westin Georgetown, Washington D.C.

Address: 2350 M Street NW, Washington DC, DC 20037
Region: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Price Range: $262 - $877 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Reservation Options:
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Hotel Style:
#17 Green Hotel in Washington DC
#22 Luxury Hotel in Washington DC
#27 Romantic Hotel in Washington DC
#28 Family Hotel in Washington DC
#32 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Georgetown, Washington D.C. staff and other travellers.
10 questions
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Yaoundé
over a year ago
6 months ago
Darien, Connecticut
Beverly, Massachusetts
over a year ago

See all questions (10)

Questions? Get answers from The Westin Georgetown, Washington D.C. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with two double beds are bigger than the one king bed room. But the one King is certainly big enough.”
 of 5 bubbles FineTravellerNewYork, 21 Feb 2017 | Read review
“Just remember not to move the snacks on tbe snack bars or remove anything from the wet bar, it can automatically charge your card on file!”
 of 5 bubbles jruth3512, 16 Feb 2017 | Read review
“Don't go for the "eco"option.”
 of 5 bubbles kimbop324, 15 Feb 2017 | Read review
“Get a higher room for a better view of the city”
 of 5 bubbles warmjen, 11 Feb 2017 | Read review
“Good view, Upscale room, Friendly/Professional Staff”
  • 1 bedroom suite- Bedroom
  • 1 bedroom suite- Living room
 of 5 bubbles 120jonathane, 20 Jan 2017 | Read review
5 of 5