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The Westin Georgetown, Washington D.C.

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1,541 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Georgetown, Washington D.C.
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Showing 1,492: English reviews
Detroit, Michigan
Reviewed 10 June 2014

Our stay, started out a little rocky, due to an issue with our room, which had been reserved over 3 months...however the staff took care of it. I want to commend the concierge, Jeffrey and an associate Lapu-Lapu...both are a definite asset to the hotel... Jeffrey is one if the best, if not the best, Concierge in the business. The...

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Helpful?
Thank Melodee E
Buffalo, New York
Reviewed 9 June 2014

The Westin has beautifully decorated rooms that are very clean and comfortable. I was a bit surprised that they charge $15 for wifi. One might think that at over $200 a night, wifi might be complimentary especially since it's 2014 and wifi is almost everywhere. That is not the case but not my biggest concern. I've also had an issue...

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Helpful?
1Thank Callanan3
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Callanan3, Thank you for giving us your feed back. Getting a refund for your $25 should not have taken long. Unfortunately once the charge gets to accounting and goes through to the Credit card company the refund process does take longer. Sorry for the delay. I will pass your notes onto our Accounting team so that we can look...

San Francisco, California
Reviewed 7 June 2014

Quick, in-and-out stay. Very convenient location - short drive from Reagan and to various city meeting spots. Appreciated the energy-efficiency measures in the room. Super entertaining and friendly bellman - particularly Deenny and Amadou. Made for a great start to my day and solid lasting impression. Would definitely stay here again over the other nearby SPG properties.

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Helpful?
Thank RBAsh3
Maryland
Reviewed 6 June 2014

I was here for one night because I was attending an event on the conference room level early in the morning. Good location: 10 minute walk from the Metro. Check in was smooth (a bit of a wait on a Friday night), room was comfortable and included free water. I would have preferred free wifi. Had breakfast in the "Caucus...

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Thank Catocop
chicago
Reviewed 5 June 2014

My son's wedding was performed at this hotel in May, 2014. Approximately 130 family and guests attended, and I am pleased to say that my wife and I were very happy with all aspects of the event. The staff was friendly and efficient. The facility was clean, well supplied with linens, and, in general, very quiet. It's not the hotel's...

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Helpful?
Thank poppop9
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear poppop9, Thank you so much for letting us be a part of such a special day, your Son's Wedding. We are so pleased that everyone had a good time and enjoyed their visit. Thank you for sharing on Trip Advisor. Be well. Peter Yeung

balto md
Reviewed 5 June 2014

My husband and I travel whenever we can and we have stayed at this location several times and I have a stay booked this weekend because we enjoy it so much. It is a fantastic location close to restaurants and attractions. The staff is gracious , and the manager, James Gartenhouse went out of his way to make our stay...

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Thank anne p
San Diego, California
Reviewed 4 June 2014

I had a function in the Gtown area, so I decided to stay at the Westin. The rooms were typical Westin...nothing bad....nothing spectacular. Exactly like any other Westin in America (note: I am not dissing Westin here....it is a good thing to know what to expect when it comes to hotel rooms). The hotel is convenient if you want to...

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1Thank Viajero S
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Viajero S., Thank you for your Feedback on Trip Advisor. I have been over to the Blue Duck Tavern in the Hyatt next door myself and they do a great job. We would love to hear your feed back on how we could make our Hotel "more special". Thank you for staying with us and be well. Peter Yeung...

Portland, Oregon
Reviewed 4 June 2014

This Westin is pretty much your standard urban Westin hotel, good location, nice rooms and good service. I would absolutely stay here again, especially as it is a fairly quiet hotel in one of DC's most popular neighborhoods. Where problems emerge, however, is in the restaurant. Service is very slow at times, at least for breakfast, although the food is...

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Helpful?
1Thank skywaker9
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Skywaker9, Thank you for your feedback on Trip Advisor. We will definitely pass your notes to our Restaurant Partners. Even though the Hotel no longer manages the two restaurants, we work close with them to improve service and overall guest experience. It is notes like yours that helps us do this. Thank you for staying with us and we...

Boulder, Colorado
Reviewed 4 June 2014

Don't get me wrong - the Westin Georgetown is a nice hotel. The staff were nice, the room clean, and so on. So why am I not raving? A number of niggling things, foremost being $13 per day for Wi-Fi, for one. Lots of so-called lesser hotels and motels don't charge at all. Then there was the no newspaper at...

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Helpful?
Thank Susan S
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Susan S, Thank you for giving us your detailed feed back on Trip Advisor. It is feed back like yours that allows us to re-evalute our programs and the way we do business. Some of the things that you experienced were by chioce such as not delivering newspapers to every guest door and the "Make a Green Choice" program....

Chicago, Illinois
Reviewed 31 May 2014

Being a SPG platinum member, I have stayed at many Starwood properties across the globe. In my experience, the hotel staff is critical to one's experience as well as the property itself. The staff at the Westin, in particular Lana Kim was extremely professional, friendly, and accommodating. Due to not being able to provide a complementary upgrade because of my...

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Helpful?
1Thank Anoop M
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Anoop M., Thank you for sharing your thoughts with us on Trip Advisor. I must agree with your comment about Hotel Staff. The Staff is the Hotel and they make or break it. Lana definitely is an important part of our Staff and we get lots of positive feedback about her. Thank you for sharing. We appreciate your Loyality...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Feel Better when you leave than when you arrived! A short walk or subway ride to The White House, Georgetown's shops and restaurants, the Kennedy Center, and Dupont Circle. The Westin Georgetown, Washington D.C. Is a refreshing choice for travel! ... more   less 

Additional Information about The Westin Georgetown, Washington D.C.

Address: 2350 M St NW, Washington DC, DC 20037-1417
Region: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Price Range: $179 - $776 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Reservation Options:
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Hotel Style:
#17 Green Hotel in Washington DC
#21 Luxury Hotel in Washington DC
#27 Romantic Hotel in Washington DC
#28 Family Hotel in Washington DC
#32 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Georgetown, Washington D.C. staff and other travellers.
10 questions
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Yaoundé
over a year ago
3 months ago
Darien, Connecticut
Beverly, Massachusetts
over a year ago

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Questions? Get answers from The Westin Georgetown, Washington D.C. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms seem to face the interior atrium of the hotel.”
 of 5 bubbles Susan-N-Robert, 4 Dec 2016 | Read review
“Angular rooms are bigger have window and balcony ..don't stay on M st. Loud”
 of 5 bubbles kittyH_12, 28 Nov 2016 | Read review
“Thank you for an amazing stay. I travel and have traveled often for business and the Westin Georgetown far exceeded any of expectations. ”
 of 5 bubbles J6537SKerick, 14 Nov 2016 | Read review
“Found the pillows to be too soft; had poor sleep. However, had I mentioned it to front desk I imagine they would have exchanged the pillows.”
 of 5 bubbles kevinoI5629JD, 7 Nov 2016 | Read review
“The bathroom light switched is outside the door, but the bathroom was spacious)”
 of 5 bubbles 879kaijal, 3 Nov 2016 | Read review
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