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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
The hotel is well-situated for business and vacation. It's on 14th street, directly across the street from the MacPherson Square Metro stop and just a couple blocks north of the White House and the mall. If you're a light sleeper, be aware that the rooms...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank Jan N
Response from HGIDC, General Manager at Hilton Garden Inn Washington, DC DowntownResponded 20 April 2016
Dear Jan N:
Thank you for taking the time to share you recent experience here at the Hilton Garden Inn Downtown DC. We appreciate you staying here with us while being here in the city. I am happy that you had a comfortable stay, and...More
Travelled with family and we were promised rooms next to each other, but they did not have any together when we checked in.
All the suites face the very loud back alley or interior "courtyard".
Pool is tiny.
Staff is pleasant, hotel is at a...More
2 Thank ErcMy3
Response from HGIDC, General Manager at Hilton Garden Inn Washington, DC DowntownResponded 14 April 2016
Thank you for taking the time to share your most recent experience here with us at the Hilton Garden Inn Downtown DC. We're sincerely apologize about the concerns and issues you've mentioned in your review. We take each and every review serious to ensure we...More
Great staff! Walking distance to everything you want, including the Metro, The White House, museums and shopping. Despite the noise (location of the room and typical city sounds) I will stay here. Best customer service in the city.More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank EnergyHipster
Response from HGIDC, General Manager at Hilton Garden Inn Washington, DC DowntownResponded 14 April 2016
Thank you for taking the time to share your most recent experience here with us at the Hilton Garden Inn Downtown DC, listing the things that you enjoyed while being here such as our location, amenities and service. I am glad that you found our...More
If you like spending > $500 a night for a good hotel room this is your place. It's a standard HGI with a good restaurant and real good breakfast. Clean and nice staff. I travel for work, am a Hilton Honors Diamond member and this...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
2 Thank Michael K
Response from HGIDC, General Manager at Hilton Garden Inn Washington, DC DowntownResponded 13 April 2016
Thank you all choosing to stay with us while visiting Washington DC, it’s great to know that you enjoyed your time here at our hotel. I am happy that you found our rooms to be clean and enjoyed our restaurant Grist Mill.
It was a...More
The rooms were very clean and nice. It looked to be recently upgraded. The staff and the front desk and valet also were very helpful. We wanted to check out early but leave our bags. The guys at the valet service loaded our car with...More
1 Thank Shashi M
Response from HGIDC, General Manager at Hilton Garden Inn Washington, DC DowntownResponded 13 April 2016
Dear Shashi M:
I appreciate you staying here at out hotel during your recent visit to Washington DC. Your review is very important to us as we strive to give exceptional service every day, for every guest.
We look forward to welcoming you back in...More