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Mandarin Oriental, Washington DC

2,012 reviews
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Traveller (624)
Room & Suite (452)
Dining (59)
Overview
  • Excellent64%
  • Very good22%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“jefferson memorial”(168 reviews)
“tidal basin”(96 reviews)
“empress lounge”(49 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Mandarin Oriental, Washington DC
Special Offer: Complimentary 3rd Night
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Reviews (2,012)Write a Review
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All reviewsjefferson memorialtidal basinempress loungemuze restaurantroom servicesteam roomturn down servicetrain tracksclub levelbeautiful hotelluxury hotelcity viewnational mallpotomac riverturndown servicefour seasonssmithsonian museums
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21 - 25 of 1,926 reviews
Reviewed 4 weeks ago via mobile

It's not cheap. It shouldn't be cheap. The staff are incredible. Whatever you have forgotten at home they have for you complimentary downstairs at the front desk. The breakfast buffet is great , very high quality and not stupidly priced. You can walk to the...More

Thank Robbiebobby10
Response from MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DCResponded 3 weeks ago

Dear Robbiebobby10, Thank you very much for your very kind review of Mandarin Oriental, Washington DC and for selecting us as host for your recent visit. Plenty of hotels in Washington are available at price points lower than us. However, we do strive to provide...More

Reviewed 5 weeks ago

The problem is not the commercial train running all night alongside the North side of the hotel, nor is it the noise and room vibrations from the train. In reading other reviews here, some people are sensitive to this and some aren't. So who am...More

Thank momomed
Response from MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DCResponded 3 weeks ago

Dear momomed, Our service is intended to be natural and intuitive, resulting in the delight of our guests. Please accept my sincere apologies that we did not deliver that. Your requests were certainly reasonable. From a position of senior leadership in the hotel, it is...More

Reviewed 19 January 2018

I stay with my family (total of 5 of us) in early January for 5 days exploring the city. Location is awesome and not even 10 min. Uber ride from DCA (Reagan National) airport. As others have said, it is in a quiet location yet...More

Thank Charles H
Response from MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DCResponded 3 weeks ago

Dear Charles H, Thank you very much for sharing your impressions of your recent stay with your fellow TripAdvisor users. I am glad to read that you were generally pleased with your stay and do wish to apologize to you for the areas of your...More

Reviewed 16 January 2018

We stayed for a long holiday weekend, traveling with 2 kids, and were grateful for the choice of this hotel, since the weather was particularly cold an we spent more time in the hotel then we might have otherwise. The service was mostly impeccable, and...More

Thank BklynGuy68
Response from MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DCResponded 3 weeks ago

Dear BklynGuy68, I am so glad that the recent cold snap didn't spoil your enjoyment of our city and of Mandarin Oriental, Washington DC (and it was really cold!). Thank you very much for selecting us as your host and for sharing your five star...More

Reviewed 16 January 2018

With consistently excellent food and service, Mandarin provided a pleasant conference experience the second week of January. I particularly enjoyed the view of the Tidal Basin area and Reagan National Airport with its "Potomac approach".More

Thank tdpusa12
Response from MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DCResponded 3 weeks ago

Dear tdpusa12, Thank you for your five star review of Mandarin Oriental, Washington DC and for being a fan. I love watching the plane take off and land across the Potomac at DCA, too. I'm glad someone else enjoys it, too! Please do return and...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Sauna
Details
Price range
US$327 - US$670 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Washington DC
#11 Luxury Hotel in Washington DC
#13 Business Hotel in Washington DC
#14 Green Hotel in Washington DC
#24 Romantic Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$327 - US$670 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Washington DC
#11 Luxury Hotel in Washington DC
#13 Business Hotel in Washington DC
#14 Green Hotel in Washington DC
#24 Romantic Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (624)
Room & Suite (452)
Dining (59)
Pool & Beach (45)
Amenities (119)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
neecysan
17 February 2018|
AnswerShow all 9 answers
Response from MOWashingtonDCHotel | Property representative |
As several of our guests have already mentioned, there is a Starbucks right on the circle and just steps away. Coming this spring, Blue Bottle Coffee will be opening its first location in DC at the Wharf and guests will be... More
1
Vote
pingle
10 February 2018|
AnswerShow all 5 answers
Response from MOWashingtonDCHotel | Property representative |
Dear Pingle, Mandarin Oriental, Washington DC loves to cater to its "Little Fans." We know that if the children are happy, you'll be happy, too. Little Fans all receive a plush MO panda bear upon arrival as a nice "Wow" to... More
0
Votes
pingle
10 February 2018|
AnswerShow all 3 answers
Response from Peterisacksen | Reviewed this property |
We were just there over Christmas and our older than six daughter (16) was so taken care of!!! Teddy Bear and other delights. Have fun! The staff is wonderful
1
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Room Tips
"hotel was extremely quiet. we had a room away from the elevator but 3 doors down from the Concierge lounge..."
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"Exceptionally clean and well maintained."
Read review
"Rooms with a view of the waterfront on the upper floors"
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"High floors on the water/Jefferson Memorial side have a wonderful view."
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