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All reviewspizza place next doorfederal centermon wedbedroom suitemetro stationtrain noisewithin walking distancesmithsonian museumsfull kitchenbusiness districtfree breakfastyogurtair and space museumpool and hot tubfew blockssofa bedminute walk
The cleanliness, location and amenities were all good, but the staff here are excellent! Douglas, the front desk manager, was very helpful and friendly. I left my Apple Watch in my room and Eric had it shipped via UPS 2nd day air after I sent...More
Room was same amenities as other Residence Inns. However, the front desk staff was not friendly, didn’t recognize we were Gold Members, didn’t thank us for visiting or staying, didn’t ask if we needed recommendations for area for meals. No water offered. And we had...More
This was a nice hotel off the National Mall with free breakfast. It was a bit crowded for Spring Break, and the breakfast staff had a hard time keeping up with the crowd, but we really enjoyed our stay here. The room was quiet, clean,...More
Across the board every staff member we encountered was courteous and great. This is a clean, modern hotel that is a great value for DC especially considering it is within walking distance of the National Mall. The evening snack Mon-Wes evening was an especially nice...More
Our room was under lighted. Two dim lamps in the bedroom, no chair-we had to bring the only chair in from the living room/other sleeping area. We had to make the pullout couch ourselves.
The kitchen was well appointed.
The staff was terrific, always courteous...More
Response from Residence C, Front Desk Supervisor at Residence Inn Washington, DC/CapitolResponded 1 week ago
Dear Valued Guest,
I would first like to change you for staying with us and leaving your feedback. I apologize that your stay was less that desirable. We will work on improving the areas you pointed out in your response to better serve our guest...More