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Like others, we found pros and cons for staying at the Residence Inn near the Capitol.
- very nice queen studio with kitchen and sitting area
- location within walking distance of the National Mall
- good complimentary breakfast each morning
- comfortable bed...More
1 Thank RetiredTravelerTN
Response from Louise M, Front Office Manager at Residence Inn Washington, DC/CapitolResponded 30 April 2018
Dear Valued Guest,
Thank you for taking the time to give us feedback about your recent stay at the
Residence Inn Capitol Washington D.C.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal...More
The cleanliness, location and amenities were all good, but the staff here are excellent! Douglas, the front desk manager, was very helpful and friendly. I left my Apple Watch in my room and Eric had it shipped via UPS 2nd day air after I sent...More
Room was same amenities as other Residence Inns. However, the front desk staff was not friendly, didn’t recognize we were Gold Members, didn’t thank us for visiting or staying, didn’t ask if we needed recommendations for area for meals. No water offered. And we had...More
This was a nice hotel off the National Mall with free breakfast. It was a bit crowded for Spring Break, and the breakfast staff had a hard time keeping up with the crowd, but we really enjoyed our stay here. The room was quiet, clean,...More
Across the board every staff member we encountered was courteous and great. This is a clean, modern hotel that is a great value for DC especially considering it is within walking distance of the National Mall. The evening snack Mon-Wes evening was an especially nice...More