We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
520 N. Capitol St NW, Washington DC, DC 20001
E-mail hotel
3 people are viewing this hotel
Hotel direct offer!Best rates, no service fees and rewards when you book direct
Booking.com
US$269
View deal
Priceline
US$269
View deal
FindHotel
US$189
View deal
Phoenix Park HotelUS$269
travelup.comUS$262
AlgotelsUS$227
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (415)
Room & Suite (458)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 18/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Phoenix Park Hotel
Updated 18/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 156 hotels in Washington DC
Location
Cleanliness
Service
Value
Travellers' Choice
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Vending machine
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Classic
Languages Spoken
English, French, Spanish, Arabic and 1 more
Hotel links
Special Rate:Best rates, no service fees and rewards when you book direct

Location

Full view
100Great for walkers
Grade: 100 out of 100
67Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
1047Reviews66Q+A100Room tips
Traveller rating
  • 784
  • 189
  • 47
  • 15
  • 13
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Carole C. wrote a review Today
1 contribution
Arriving in DC the weekend of Hurricane Ian, the convenience of the hotel to Union Station and the Metro was so helpful. Not even a 4 minute hike! Staff at check in and out is courteous and helpful. Great location if you enjoy walking to The Capitol and Smithsonian Museums. On site pub/restaurant offered great food. Rooms and bathrooms are clean and comfy. Next time I come back to DC, this is where I will stay again.
Read more
Date of stay: October 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Heather M wrote a review Sep 2022
Glen Carbon, Illinois5 contributions
Hotel's Favourite
We are finishing up our last night here as I type this. It has been such a lovely experience! The staff are warm and welcoming. The room, while a bit small (we booked a single bed room and the size reminded me of some hotels we’ve stayed at in Europe), was clean and had a boutique feel to it. The bathroom was roomy and the shower was really nice! It’s so close to the Capitol which is also nice. We walked a lot of places! Will definitely stay again!
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 4 weeks ago
So happy to hear that our team looked after you so well and made you feel so welcome. We hope to welcome you back again in future. David Hill General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Duke_Skywalker wrote a review Sep 2022
Bern, Switzerland27 contributions35 helpful votes
I would like to say in advance that I haven't been at this hotel. Unfortunately, the visit did not happen. The reason was the exceedingly poor customer service before the stay. I found the hotel on Tripadvisor and booked it through an internet broker. The main reasons to choose this hotel were the good reviews and the perfect location. The price through the internet broker was good, but about 10% cheaper than through the hotel webpage. I work in tourism myself and am of the opinion of booking directly with the hotel, so they do not have to pay the commissions. This was also the reason why I then wrote to the hotel, whether they can offer me the same price. First, I haven't received an answer for two days, then only when I wrote again. But the offer of the hotel was not competitive. I was willing to pay the more expensive price, if any perk was offered to me (my suggestion was breakfast included). From this reply on, I never heard anything back from the hotel. I tried to contact the hotel about 5 times on different email addresses. Each of my email was friendly and constructive, and I really had an interest to stay in this hotel. I would have even accepted a polite negative answer and just used my internet booking. But there was no response anymore, not even when I wrote to the management. This is not the way to deal with customers, especially when they really want to help. Too bad. I have cancelled everything with the hotel now and have booked another hotel - by the way directly, because the price there was the same as through the Internet platforms.
Read more
Date of stay: September 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 1 week ago
I am sorry to hear of the problem and concerns addressed here and will comment accordingly. First, there is never an excuse for a lack of response and my apology where that occurred. I will say that I personally have not had any recent communication regarding a question similar to this so can state that I have not overlooked or ignored a response to you. In today's busy and competative enviroment our team is working on line and in person all avenues to obtain bookings. We work hard to create a balanced and competative sales strategy to sell our rooms with the best offers possible - recognizing the high demand for many periods of time. And those offers are presented to travelers - both on the hotel's website and with other booking agencies and we direct callers to those resources for the best and most updated info. We also know that many booking agencies will discout bookings with their own special offers. As I am not sure of what time period you are traveling, we price our rooms and packages based on demand and number of travelers expected. During periods of high demand we are more limited with discounts and any possible concessions and if travellers are looking for lower rates or special offers, it is best to travel during lower demand periods at other times of the year. i am sorry you did not find our offers to your liking - and while we appreciate your wish to negotiate specifics additions, such as breakfast included to make a booking, when we do make our best offer, we are simply unable to engage in extensive back and forth while at the same time welcoming and servicing our guests with our same associates. I am sorry you did not have the opportunity to experience our hotel and our outstanding and personal guest service often commented on here and on other sites. We recognize that travelers have choices and i hope that you will find your alternative to your liking and safe travels. David Hill General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susana S wrote a review Sep 2022
1 contribution
Such good attention to detail. Rooms were spacious, good location, great staff! Michael was especially accommodating day after day during our conference! Will definitely stay here next time I am in DC.
Read more
Date of stay: September 2022
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 1 week ago
Thank you for the opportunity to host your event and guests. It is our pleasure to support the efforts of your organization. I have shared your comments with Michael and he joins me and all the team in thanking you and hoping to welcome you back again in future. David Hill General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndyThomas123 wrote a review Sep 2022
St. Albans, United Kingdom53 contributions23 helpful votes
+1
Stayed here for 2 nights last week and was a great stay. They kindly upgraded us to an Executive suite which was massive. Front desk staff were really friendly, particularly the man who checked us in. Huge, comfortable bed. Hotel a little dated but was clean and was a perfect base for us for exploring this great city. And right by Union station so very handy for our 6.10am train to NYC! Tea and coffee making facilities on the 1st floor which we used a few times, and a cool water dispenser Overall a great stay and good value for money, perfect for a couple of nights exploring the city, would be happy to recommend!
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 1 week ago
So glad you were given a warm welcome by our team - and upgraded as well. We thank you for staying with us. David Hill General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trishcrna wrote a review Sep 2022
Oak Ridge, North Carolina105 contributions50 helpful votes
We arrived and were greeted with parking instructions from Michael out front. When we went to check in, Brenda at the desk was very bright and cheerful-a welcome experience after a six hour drive to get there. She welcomed us and helped with directions, and gave us a red carpet feel at checkin. One of our best anniversary trips so far! Thanks to the friendly concierge and desk staff. What a pleasure! (Skip the Dubliner….so many other places to go!)
Read more
Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Don’t expect to park your full size truck at the hotel, you’ll need to go to union station for that!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 3 weeks ago
What a wonderful message to read and I have gladly shared it with the team and Michael and Brenda. So pleased that we exceeded your expectations and helped make a memorable weekend. We thank you for your visit. David Hill General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Miles I wrote a review Sep 2022
Asheville, North Carolina1 contribution
+1
This hotel exceeded our expectations from the moment we arrived. Our hosts Brenda and Michelle made us feel welcome and well taken care of throughout our stay. They were very accommodating and special. Everything else at this hotel was great including the in house restaurant. Will definitely be looking to stay there again.
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 3 weeks ago
So pleased to hear that we exceeded your expectations and that our team - especially Brenda and Mychelle looked after you so well. We thank you. David Hill General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Azeraeis wrote a review Sep 2022
Gordonsville, Virginia7 contributions
We really enjoyed the Phoenix Park Hotel. It is an older building and has some of the wonderful old building features, the smaller size elevators and some exceptional details work in the public areas. The staff were friendly, knowledgeable and accommodating and our room was well kept, clean and cozy. Our only detraction was the quite loud machinery from the roof of the building next door, which would not have been an issue if we were not in one of the rooms at the back of the hotel. The water pressure in the showers and sink is great and there is plenty of hot water. The toilets sound a bit like those on an airplane but they are good other than that. The bed was very comfortable and the amenities overall were exceptional. There is 24 hour complementary coffee on the 2nd floor and a small common area there which is good for running into the varied collection of individuals staying at the Phoenix Park. We had a delightful stay and will certainly return.
Read more
Date of stay: September 2022
Value
Location
Service
Room Tip: Ask for something high up and/or away from the rear of the hotel.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 3 weeks ago
So pleased to hear about your experience that to know that our team looked after you so well. They join me in thanking you for staying with us. David Hill General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DTLR S wrote a review Sep 2022
4 contributions
The Phoenix Park was a great place to spend a Labor Day weekend. Location was super for access to Amtrak atUnion Station for our mode of transportation to and from DC. Plus right next to The Postal Museum which we loved. Brenda Ford and Robyn at the check in desk we’re super helpful and friendly. We were able to check in early and the room was clean and comfy. Plus we enjoyed both breakfast and dinner at the attached Dubliner Pub which had Irish music at night. We plan to return to this hotel in future DC trips. I recommend it highly.
Read more
Date of stay: September 2022
Rooms
Location
Service
Room Tip: Hotel has 9 floors so higher up gives you some views. Also they always have coffee brewing. Or a...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 3 weeks ago
So pleased to hear of your excellent experience and so glad that Brenda, Robin and all our team looked after you so well. We thank you. David Hill General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sunkissbean wrote a review Sep 2022
Philadelphia, Pennsylvania1 contribution
I have recently stayed in Phoenix Park Hotel on a trip to DC with my family. The hotel is located very close to from the Union Station. It is less than 5 minute walk away from the subway station or the circulator stop or a short walk to the Capitol Hill. The hotel is quiet and clean. The staff is friendly. I would definitely stay again at this hotel next time I visit DC.
Read more
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from David Hill, General Manager at Phoenix Park Hotel
Responded 3 weeks ago
So happy to see that we exceeded your expectations. Thank you. David Hill General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$149 - US$315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix park washington dc, phoenix park hotel, hotel phoenix park, pheonix park
LOCATION
United StatesDistrict of ColumbiaWashington DC
NUMBER OF ROOMS
149
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Phoenix Park Hotel
Which popular attractions are close to Phoenix Park Hotel?
Nearby attractions include National Postal Museum (0.1 km), Union Station (0.3 km), and National Japanese American Memorial (0.4 km).
What are some of the property amenities at Phoenix Park Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Phoenix Park Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Phoenix Park Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Phoenix Park Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Phoenix Park Hotel?
Conveniently located restaurants include west wing cafe, Bistro Bis, and Union Station.
Are there opportunities to exercise at Phoenix Park Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Phoenix Park Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Washington DC.
Are any cleaning services offered at Phoenix Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Phoenix Park Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Phoenix Park Hotel?
The staff speaks multiple languages, including English, Spanish, French, Chinese, and Arabic.