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The beds were wonderful! I did not wake up with back pain, which is my normal experience when staying at a hotel. All staff was genuinely friendly. I’ll definitely stay here again when in DC. The location is also great, there are many great things...More
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My son, five-year-old grandson, and I had an excellent three-night stay. Upon check-in I requested a larger room. After the desk clerk did some research she came up with a better solution--connecting rooms at a price better than upgrading to a single, larger room. This...More
3 Thank JayD358
Response from GHWDC, General Manager at Grand Hyatt WashingtonResponded 21 August 2017
Thank you for sharing your experience with us. We are glad to hear you three had an excellent time in DC thanks to our amazing location and exceptional customer service. It would be our pleasure to accommodate you the next time you visit...More
We are a family of four and spent one week here. The location is perfect for walking to the National Mall and perfect for connecting to the Metro. There are great restaurants in the area. The recommendations provided by Hyatt were ideal. Our room was...More
I stayed here on business for two nights. The good: connection to the metro, a star buck's within, many great restaurants nearby, walking distance from many tour sites.
The bad: My room never got cleaned once during my stay. I talked to another business associate...More
This hotel has potential, but it seems completely disorganized. Upon check-in fairly late in the evening, I got to my room and found that there was no phone in the room. Really? No phone? I called and and reported it and asked for them to...More
Hotel doesn't have a free shuttle to Dulles -it's at least a 30 minute drive without heavy traffic (which would be unusual in DC during the day). Metro (subway) not an option - it doesn't go to Dulles yet so you'd need to... More
Hotel doesn't have a free shuttle to Dulles -it's at least a 30 minute drive without heavy traffic (which would be unusual in DC during the day). Metro (subway) not an option - it doesn't go to Dulles yet so you'd need to transfer to a bus (or 2). If you want to use public transport, Google the DC metro - they have an interactive route finder. Best options involve an airport shuttle (SuperShuttle, etc) taxi, Uber/Lyft, or rental car.
Call or otherwise contact the hotel and ask their recommendation.