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Grand Hyatt Washington

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4,141 Reviews from our TripAdvisor Community

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Showing 3,848: English reviews
Sneads Ferry, North Carolina
Reviewed yesterday NEW

The staff didn't seem to know what they were doing. They lost our luggage then tried to blame us for it. It took going through multiple staff members before someone would actually help. The only employees that did their jobs well were the valets

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank rebeccarI9258MO
Miami, Florida
Reviewed yesterday NEW

This property was perfect for me and family on our first visit to our nations capital. The location is ideal...walking distance to Museums, Monument and Lincoln Memorial. We had an amazing time and will definitelydo it again.

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Thank Genette A
Swansea, United Kingdom
Reviewed 2 days ago NEWvia mobile

This hotel is superb for visiting Washington DC. It is so central to everything. The White House is only 5-10 mins walk. Amazing breakfast. Good size rooms and the gym is great. Small pool but we visited for the sightseeing not swimming, although nice to have a relax in pool before going out. We were able to visit Virginia as...

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1Thank 7ocean-5405
Roanoke, United States
Reviewed 2 days ago NEW

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Thank barbp781
NYC
Reviewed 3 days ago NEW

We stayed here at the same time as a large pre-teen/teen dance competition. Although the hotel was very busy, the reception and concierge were very helpful and accommodating. We were concerned about noise level (both from the dancers and factors noted in other reviews). We stayed in an atrium-view room away from the ice machine and the elevators. It was...

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Thank AnotherTraveler00
Freeport, New York
Reviewed 3 days ago NEW

Location and luxury. Just booked our annual Easter week trip to stay at the Grand Hyatt. The location is what brought us here the first year and the accommodations make us come back. The staff is very tentative to all your needs. If you can swing the extra charge add on the 12th floor stay for access to the Grand...

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Helpful?
Thank tiggernu2
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear tiggernu2, Thanks for taking the time to tell us about your stay, and for making Grand Hyatt Washington your family’s go-to hotel in DC! Whether you’re traveling by yourself or with a group, the Grand Club has something for everyone and practically pays for itself in just a day or two. We look forward to seeing you again soon!...

New York City, New York
Reviewed 3 days ago NEWvia mobile

We arrived fairly late. Called room service to switch for hypoallergenic pillows and no one came by. It's a large complex but is showing signs of age. There were some moldy spots on shower tiles. No free breakfast -$35pp for buffet. Thank goodness for on site Starbucks. Valet parking also around $35 per night if you don't want to drive...

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Helpful?
Thank Rosa C
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Rosa C, Though we’re glad you liked the convenience of our onsite Starbucks Reserve, we’re sorry to hear your stay was not exactly what you expected. Your request for hypoallergenic pillows should have met promptly and without issue. We’re positive that we can provide you with a much better experience. We hope you’ll let us prove it to you...

Memphis, TN
Reviewed 3 days ago NEW

This is a big convention hotel, but it is in a great location. The rooms are spacious and comfortable. Lots of hustle and bustle. The parking is expensive, and so is the breakfast. There is very little street parking in the area. Small swimming pool, lot of kids over the holiday. Friendly staff.

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Helpful?
Thank filisann
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear filisann, Thanks for taking the time to share your comments with us. While we’re glad you liked our great location and comfortable rooms, If there’s anything you feel we could do differently to work toward our goal of creating a total five-star experience, we’d love to hear your ideas at socialteam@hyatt.com. We hope to see you again soon. Sincerely,...

London, United Kingdom
Reviewed 3 days ago NEW

It is a great location, can reach the subway without going outside and a 10-15 minute walk to the National Mall and most of the major attractions. Rooms are pretty standard for what you get in a Hyatt, quite noisy from outside though, best to pick a higher floor if you can. It is a long walk to some of...

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Helpful?
Thank win101
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear win101, There’s nothing like the convenience of an indoor passageway from the lobby to the metro station— especially when the weather’s not so nice! We’re glad it came in handy during your stay. Thanks for sharing. We’d love to have you stay with us again sometime. Sincerely, Steven J. Smith General Manager

Calverton, New York
Reviewed 3 days ago NEW

My stay was fabulous, I just didn't like when the door men ignored me and had me carry my bags into the hotel after walking blocks to get there, maybe because of my age lol But after I loved my stay easy going stay, willing to work with you on anything, my room was fabulous I called dené for everything...

Review collected in partnership with Hyatt Hotels
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Thank kashaunb2017
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear kashaunb2017, We’re glad these genuinely helpful interactions with our staff were a big part of what made your stay memorable. We appreciate you sharing your review with us. If there’s anything we can do to make your stay even better next time, let us know at socialteam@hyatt.com. We hope to see you again later on. Sincerely, Steven J. Smith...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 

Additional Information about Grand Hyatt Washington

Address: 1000 H St. NW, Washington DC, DC 20001-4520
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range: $253 - $1,064 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hyatt Washington 3.5*
Number of rooms: 897
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com and Hyatt Hotels Corporation so you can book your Grand Hyatt Washington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt
Hotel Style:
#21 Green Hotel in Washington DC
#51 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Washington staff and other travellers.
41 questions
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Questions? Get answers from Grand Hyatt Washington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“12th floor”
 of 5 bubbles tiggernu2, 17 Jan 2017 | Read review
“it is very large, so if you do not want to walk far request a room close to an elevator”
 of 5 bubbles filisann, 17 Jan 2017 | Read review
“Higher floors avoid some of the noise outside. Long walk to some rooms from the elevator so best to check when you check in.”
 of 5 bubbles win101, 17 Jan 2017 | Read review
“request an exterior”
 of 5 bubbles mrtorbert, 16 Jan 2017 | Read review
“inside view or high outside”
 of 5 bubbles mbdanieltravels, 13 Jan 2017 | Read review
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