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Grand Hyatt Washington

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4,030 Reviews from our TripAdvisor Community

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Showing 3,748: English reviews
Liverpool, United States
Reviewed 30 October 2015

Stayed at this hotel which was ultimately excellent. There were problems at check-in which were ultimately resolved. This staff recovers well to improve your stay experience. I was assigned a suite at the regular room price. The staff helped me with my other requests after an initial horrible check-in experience.

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Helpful?
Thank Raymond M
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Raymond M, Thank you very much for your review. We apologize for any initial issues you had upon arrival. Although, we are pleased to hear these issues were quickly resolved to your satisfaction and that our staff ensured your comfort and happiness during the remainder of your stay. We hope you enjoyed the additional space and amenities included in...

washington d.c., United States
Reviewed 29 October 2015

This hotel is in a great location right next to Chinatown and a short walk to the national mall/monuments & connected directly to the metro (subway) tunnel. It is also near the bus lines. The only problem I had was that there must have been a street sweeper or something one night because it was pretty loud at like 2am...

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Helpful?
Thank Ann S
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Ann S, We think it is wonderful you enjoyed how close out hotel puts our guests not only to some of DC’s most famous sites, but also a number of interesting neighborhoods like Chinatown. The Metro Center station in the lower level of our lobby provides a great convenience to our guests in providing access to many other parts...

Westfield, New Jersey
Reviewed 29 October 2015

I really enjoyed my stay at Grand Hyatt.Even though it is in the middle of buzzing DC it is elegant and royal. I had my hair done first day in the salon which was within the hotel premises. The service is extraordinary and everyone is so nice. You can simply walk to restaurants and even White House. ade my stay...

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Helpful?
Thank Rajvarsh
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Rajvarsh, We are delighted to hear you had such a wonderful experience during your most recent stay at Grand Hyatt Washington. We are in the perfect location no matter your purpose because of our proximity to the White House and other national monuments, museums, and memorials, as well as to many great shopping and dining options. Thank you for...

New York
Reviewed 29 October 2015

The staff is very attentive and accommodating. The rooms are on the smallish side, but quite comfortable. But there was a poorly operating piece of mechanical equipment above our room which produced disturbing vibrations day and night. Avoid the top floor at the end of the hotel opposite the elevators until this is fixed.

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Helpful?
Thank runhack
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear runhack, Thank you for sharing your feedback with us. It is always a pleasure to hear kind words such as yours regarding our staff. We encourage each of our team members to actively look for ways in which they may be able to improve a guest’s stay, as it is these details that cause so many of our guests...

Denver, Colorado
Reviewed 28 October 2015

I stayed in a standard room on the 5th floor. Check in was easy and the hotel lobby is an impressive atrium. Room itself felt a little dated with older looking furniture. Toilet had an industrial metal handle to flush. Combo bathtub/shower also old and a little run down. TV was large and new and seemed to be true HD....

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Helpful?
Thank bjackrian
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear bjackrian, We are glad to hear you enjoyed some of our hotel’s features such as the atrium of our recently renovated lobby, the numerous outlets in your room, and your comfortable bed. We are sorry to hear your air conditioning unit did not seem to be working. We certainly hope you were able to notify our maintenance so that...

Reviewed 28 October 2015

When you enter you will know why they call it the Grand Hyatt. Excellent facility in the heart of DC. There is the Metro Center subway stop connected directly to the hotel. Very convenient and accessible to all of the sights.

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Helpful?
Thank stasoula
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear stasoula, Thank you for your comments. We are proud of our newly renovated atrium and we are thrilled to hear that you enjoy our new look. If your travels bring you back to DC in the future, we look forward to providing you with a convenient location and fine accommodations for a second time. Sincerely, Steven J. Smith General...

Santa Cruz, California
Reviewed 27 October 2015

Great location if you are attending a conference at the convention center; typically overpriced for beverages, food, etc. For example - they charge $30 for breakfast! I wouldn't upgrade the internet - you get standard WiFi included, but can upgrade for faster speed, which isn't needed unless you are streaming lots of videos. Not the best option for families, this...

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Helpful?
1Thank leighmur
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear leighmur, We are glad to know our convenient location and fast WiFi speeds served you well during your stay. We are sorry to hear that some prices were not within the range you expected; we make it our goal to offer quality food with local ingredients at a fair price for the city. Considering our location, we are happy...

Norwood MA, United States
Reviewed 27 October 2015

We have stayed here many times and always have a magnificent experience. The rooms and amenities are superb. In addition, the stag is outgoing and welcoming. We recommend the hotel for all travelers. The hotel is ideal for visiting the White House or monuments and museums on the Mall. It is also close to many outstanding restaurants.

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Helpful?
Thank Susan M
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Susan M, We would like to start by saying thank you very much for your loyalty over the years. We appreciate your kind words regarding our staff and level of service, as well as your comments on the quality of our rooms and amenities. We aim to offer each of our guests a fantastic DC experience, whether it be...

Philadelphia, United States
Reviewed 27 October 2015

Hotel is great if you need to be in Metro Center area of Washington DC. Great restaurants across the street from the hotel and within the surrounding area. Staff at hotel extremely helpful. Room very clean. My only issue - no diet coke - pepsi facility!

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Helpful?
Thank Tania R
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Tania R, Thank you for your review. Being right above Metro Center station allows our guests the unique opportunity of easy transit without even leaving the building. We are glad you were able to enjoy this and our fantastic location because of the benefits it has to offer in terms of dining. It also pleases us know our staff...

New York City, New York
Reviewed 27 October 2015

Is there anything else to say? You are right in the middle of the mix, walking distance to all the national treasures, on top of a subway with great shopping and dining options. The staff is friendly and goes out of their way to help you.

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Helpful?
Thank Billy K
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Billy K, We are delighted to hear we exceeded all of your expectations in terms of location, amenities, and service. We hope you were able to do some sightseeing during your stay with our hotel being so close to our national treasures! While our location and the convenience of our Metro Center station set us apart from many other...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 

Additional Information about Grand Hyatt Washington

Address: 1000 H St. NW, Washington DC, DC 20001-4520
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range: $183 - $855 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hyatt Washington 3.5*
Number of rooms: 897
Reservation Options:
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Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt
Hotel Style:
#21 Green Hotel in Washington DC
#51 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Washington staff and other travellers.
41 questions
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Questions? Get answers from Grand Hyatt Washington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick high room facing the outside of the hotel; it will be quieter.”
 of 5 bubbles ralphwilhelm1, 1 Dec 2016 | Read review
“I stayed on the 6th Floor - no noise from the street that I could tell but exhausted by days end so I don't think I would have noticed!”
 of 5 bubbles SharonD351, 1 Dec 2016 | Read review
“Odd numbered rooms face inner lobby”
  • View from 6th floor room into lobby
  • View of room from door.
  • View from corner towards door
  • Backlit Headboards which can be turned off or on.
  • Window view into inner lobby
  • Spacious, clean bathroom
  • Room view from entrance to room
  • Tub with bathing products
 of 5 bubbles Cincybearcatfan, 30 Nov 2016 | Read review
“Inner rooms”
 of 5 bubbles Freqtravellerperth, 28 Nov 2016 | Read review
“Make sure you are in a room away from the elevators, they can get busy during peak times.”
 of 5 bubbles CBADFAM, 28 Nov 2016 | Read review
5 of 5
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