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Grand Hyatt Washington

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4,144 Reviews from our TripAdvisor Community

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Showing 3,851: English reviews
Milwaukee, Wisconsin
Reviewed 1 January 2016

Location: If this is your first time visiting DC, and you prefer somewhere closer to the White House, I really recommend this hotel. It is 3-4 blocks away from the White house and from there, and a 15 minute walk to the Smithsonian museums. If you are not a power walker, the hotel is very close to the Metro Center...

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Helpful?
2Thank SaminBayat
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear SaminBayat, Thank you for staying with us and for taking the time to tell us about your experience. We are delighted to hear our direct access to Metro Center station was so useful to you, especially upon arrival. As you mentioned, our location is easily within walking distance to some of the city’s most popular sites, though having the...

Nassau County, NY
Reviewed 31 December 2015

Took my kids to DC for some government enlightenment and this hotel was within walking distance of everything we wanted to see. There was a garage in the building and a Starbucks in the lobby which was very helpful. One negative, when we checked in, the bath towels were dirty, I asked for new ones but none came. The next...

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Helpful?
Thank Victoria B
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Victoria B, We are so glad our prime location put you within walking distance of all of your sightseeing goals while in DC. It pleases us to know you found our garage and valet services, as well as the Starbucks in our lobby, to be convenient. Thank you for your compliments in regards to our staff service, which they...

Cherry Hill, New Jersey
Reviewed 31 December 2015

The Grand Hyatt is centrally located all major attractions are within 10-15 min walking distance (location is a great plus!!!!). We have stayed here before and the place has kept up good standards. The rooms are very nice, clean, comfy, but the amenities are minimal unless you ask for them (they are complimentary, another great plus). The free WiFi is...

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Helpful?
Thank PIL-1
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear PIL-1, Thank you for taking the time to share your experience with us. It pleases us to know that the location and overall quality of our property have consistently provided you with enjoyable stays. We are glad you found your accommodations to be clean and comfortable. We aim to reserve replenishing room amenities until they are completed used; however,...

Sydney, Australia
Reviewed 31 December 2015

Our room was pretty small. It was a pretty good hotel in a good location. Service was average. Very uncomfortable rollaway bed. Tiny pillows. The worst part was the Wi-Fi, you'd think a hotel with a reputation as good as the Grand hyatt would have at least ok Wi-Fi but this is shocking.

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Helpful?
Thank Nigel_Noongarese
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Nigel_Noongarese, Thank you for taking the time to tell us about your experience. While we are pleased you enjoyed our location, we regret that service you received did not exceed expectations. In regards to your experience with our complimentary Wi-Fi service, we apologize for any troubles our service might have been having during your stay. We do hope you...

Whippany, New Jersey
Reviewed 31 December 2015

I highly recommend this hotel. It is centrally located and in a safe neighborhood. You can walk to the white house and a lot of other attractions. The room was clean and comfortable. I also loved the Starbucks in the lobby.

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Helpful?
Thank Lauren B
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Lauren B, Thank you for taking the time to share your comments with us. It is wonderful to know that our central location, quality accommodations, and convenient amenities will prompt you to recommend Grand Hyatt Washington to family and friends. Our proximity to local attractions is a great advantage of staying with us, and we hope our direct access...

Burnaby, Canada
Reviewed 30 December 2015

Beautiful hotel, stayed on the 2nd floor and the room was quite large and spacious for a great price. Right when you entered the lobby there was a grand feel to the hotel. Main reason was to be near the action to catch the caps game, really quick 7 min walk to Verizon center and was near a lot of...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Michael S
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Michael S, Thank you for taking the time to tell us about your stay. We are glad our central location put you within walking distance of your choice event in the city. We are also happy to hear your room was spacious and that you found the hotel itself to be a fine choice in DC. Though we regret...

Cheswick, Pennsylvania
Reviewed 30 December 2015

The location in Penn Quarter is great and it offers great rates considering the location and quality of the hotel. It is near the mall, the Verizen Center, theaters, and great restaurants. It has a connected Metro stop which makes it easy to get anywhere. The hotel is very nice with very nice rooms and it is quiet.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mark C
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Mark C, Thank you for taking the time to tell us about your stay in DC and how Grand Hyatt Washington made it so pleasant. We are glad to know our central location served all of your purposes while visiting DC. In addition to our great location, we are happy to hear our direct access to the city’s metro...

Reviewed 30 December 2015 via mobile

Stayed for 6 nights in the Grand Club Room. The club lounge was superb with wonderful breakfast n snacks throughout the day. Staff was polite n they waived off our breakfast as we had mixed up the club lounge with the restaurant at level 1. Metro was just down the hotel n no worries rain or shine. The only minor...

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Helpful?
Thank SuperFlyToMoon
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear SuperFlyToMoon, Thank you for taking the time to share your experience with us. We are happy you enjoyed your stay on the Grand Club level and that the food and refreshments available in the lounge were convenient. Though we certainly apologize for the items that housekeeping might have forgotten to replace on the days you mentioned, we are glad...

Salinas, United States
Reviewed 28 December 2015

Entrance off the Metro station is awesome and a great plus. Architecture is really neat, and rooms are well organized and clean. However, because of the architecture, sound from the lobby and restaurant/bar does bounce off the walls and can be heard in your room.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Juan P
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Juan P, Thank you for taking the time to share your comments with us. We are glad to hear our direct access to Metro Center station was such a bonus for you. When you stay at Grand Hyatt Washington, your DC experience is sure to be a smooth one in terms of travel both within the city and to...

Alpharetta, Georgia
Reviewed 28 December 2015

Stayed at the Grand Hyatt Washington during Christmas. Wonderful hotel all services were available even restaurant open until midnight Christmas Day. All staff attentive and helpful. Direct entrance from lobby to Metro Train Station. Will stay again when in DC

Review collected in partnership with Hyatt Hotels
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Thank gary L
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear gary L, Thank you for sharing your review with us. We are happy to have accommodated you so well this Christmas. It gives us great pleasure to know you appreciate the hard work and long hours that our staff dedicates to the hotel, in order to ensure our guests have access to all the services and conveniences they may...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 

Additional Information about Grand Hyatt Washington

Address: 1000 H St. NW, Washington DC, DC 20001-4520
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range: $255 - $987 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hyatt Washington 3.5*
Number of rooms: 897
Reservation Options:
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Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt
Hotel Style:
#21 Green Hotel in Washington DC
#51 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Washington staff and other travellers.
41 questions
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Questions? Get answers from Grand Hyatt Washington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“12th floor”
 of 5 bubbles tiggernu2, 17 Jan 2017 | Read review
“it is very large, so if you do not want to walk far request a room close to an elevator”
 of 5 bubbles filisann, 17 Jan 2017 | Read review
“Higher floors avoid some of the noise outside. Long walk to some rooms from the elevator so best to check when you check in.”
 of 5 bubbles win101, 17 Jan 2017 | Read review
“request an exterior”
 of 5 bubbles mrtorbert, 16 Jan 2017 | Read review
“inside view or high outside”
 of 5 bubbles mbdanieltravels, 13 Jan 2017 | Read review
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