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Grand Hyatt Washington

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Traveller (938)
Room & Suite (442)
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Overview
  • Excellent44%
  • Very good33%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
“great location”(683 reviews)
“white house”(409 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,230)
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2,072
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689
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Show reviews that mention
All reviewsgreat locationwhite housemetro center stationclub levelwithin walking distancehealth clubford's theaterhotel lobbybreakfast buffetbeautiful hotelnational mallbeautiful lobbyfitness centerlarge hotelfew blockssmithsonian museumsstreet noise
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1,011 - 1,015 of 4,875 reviews
Reviewed 3 February 2017

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Review collected in partnership with Hyatt Hotels
Response from GHWDC, General Manager at Grand Hyatt WashingtonResponded 22 March 2018

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Reviewed 3 February 2017 via mobile

I haven't stayed at this property for several years and found the remodeled guest rooms to be extremity nice. However, the lobby remodel erases much of what was Grand about this property. Gone are the lobby fountain and stunning lagoon feature that really gave the...More

Thank JamesN601BN
Response from GHWDC, General Manager at Grand Hyatt WashingtonResponded 22 March 2018

Dear JamesN601BN, Thank you for sharing you feedback with us. While beautiful, the structure of our old lobby was not conducive to the flow of traffic being brought in and out of the hotel by the metro station beneath the lobby. However, we’re glad you...More

Reviewed 2 February 2017

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Review collected in partnership with Hyatt Hotels
Response from GHWDC, General Manager at Grand Hyatt WashingtonResponded 22 March 2018

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Reviewed 2 February 2017

I stayed at the Grand Hyatt in DC for one night. Very lovely hotel with large rooms and very comfortable beds. The problem was that on arrival there were dirty dishes laying in the floor by our room and by several other doors. Were still...More

Thank laundry2014
Response from GHWDC, General Manager at Grand Hyatt WashingtonResponded 22 March 2018

Dear laundry2014, We appreciate your feedback regarding hallway cleanliness. We are sorry this was not taken care when it should have been. At any rate, we’re glad you had a nice stay overall. We hope you’ll stay with us the next time you’re in the...More

Reviewed 1 February 2017

Stayed here for two nights on a recent trip to the states. We had made one reservation for one night, but changed our travel plans to stay two nights, so I contacted the hotel in advance to tie the bookings up, so we could stop...More

Thank aw2010
Response from GHWDC, General Manager at Grand Hyatt WashingtonResponded 22 March 2018

Dear aw2010, Thanks for your review and for choosing our hotel for your international trip. It sounds like you ran into several housekeeping issues and communication issues that were, unfortunately, happening on our end. While I’m glad Lee followed up with you, I’m sorry that...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Room Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$160 - US$611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Green Hotel in Washington DC
#32 Family Hotel in Washington DC
#36 Luxury Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$160 - US$611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Green Hotel in Washington DC
#32 Family Hotel in Washington DC
#36 Luxury Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (938)
Room & Suite (442)
Dining (78)
Pool & Beach (6)
Amenities (81)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
gilldavies4
9 April 2018|
AnswerShow all 5 answers
Response from LEANC1965 | Reviewed this property |
They have a Facebook page. You might try messaging them there. Sorry. I do not find an email.
1
Vote
Chris M
25 February 2018|
AnswerShow all 4 answers
Response from GHWDC1000 | Property representative |
We have closed the FIT Club permanently. We are excited to share that we have a newly constructed Fitness Center within the hotel located on level 4B accessible via the elevator next to Starbucks Reserve. The Fitness... More
1
Vote
stephaniemacphers0n
8 September 2017|
AnswerShow all 8 answers
Response from luv2ride | Reviewed this property |
Hotel doesn't have a free shuttle to Dulles -it's at least a 30 minute drive without heavy traffic (which would be unusual in DC during the day). Metro (subway) not an option - it doesn't go to Dulles yet so you'd need to... More
0
Votes
Room Tips
"Ask for outside room"
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"I would prefer a room away from the elevators"
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"If there are conferences and such taking place, you may not want a room overlooking the lobby."
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"Don't go there."
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