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Washington Marriott at Metro Center

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Washington Marriott at Metro Center
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914 Reviews from our TripAdvisor Community

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Showing 822: English reviews
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Dayton, New Jersey
Reviewed 2 days ago NEW

Stayed here two nights on a combo business/pleasure trip. The location is terrific - Metro station right downstairs, White House a few blocks away, great restaurants in the neighborhood. Room was clean and well-appointed. Parking was a bit steep, but that goes with the area. Service was good all-around. I love Marriotts, and will keep this one in mind for...

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Helpful?
Thank JerryCucamonga
Mandaluyong, Philippines
Reviewed 3 days ago NEWvia mobile

We are a family from the Philippines and have a confirmed booking for two (2) rooms for a three (3) nights stay in this hotel for April 18-21, 2017. We fully paid our hotel accomodation at the time that we booked it in the Philippines. Suprisingly, when whe checked in on April 18, 2017, we were told that the hotel...

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Helpful?
Thank b29dgreat
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within Marriott. Kind Regards, Justin A. Front Office Manager

Washington DC, District of Columbia
Reviewed 4 days ago NEW

I stay at Marriott (and now Starwood) hotels almost exclusively. This Marriott stay was OK, but just barely. Check-in staff were friendly and quick--even with a crowd of tourists. I checked in earlier in the day using the Marriott app, but staff still had to go through the regular check-in procedure. I got my room key and went to my...

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Helpful?
Thank offthewalls
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your stay at the Washington Marriott at Metro Center. We are disappointed to learn that we failed to meet your expectations during your stay. I have shared your concerns with the front office team in an effort to ensure this was an isolated incident that does not reoccur. Overall, there seems to be several...

Tampa, Florida
Reviewed 5 days ago NEW

Check in/out was fast and efficient. Rooms are small but more than sufficient space for two people. Room was very clean, nicely appointed and quiet. The staff was awesome, very warm and friendly. I love the way that they just step up and ask if you need help or offer you information on the hotel, and offer to assist you...

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Helpful?
Thank 63LOVETOTRAVEL
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your stay at the Washington Marriott at Metro Center. We are thrilled to see that you enjoyed your stay. Please feel free to come back when your travels bring you back to our Nation’s Capital. Best, Justin A.

Dallas, United States
Reviewed 5 days ago NEW

The room was clean and enjoyed having a refrigerator in the room. The lobby area is small, opening directly onto a main road with car fumes and not much room for sitting to wait with a group anywhere in the foyer. I would have appreciated a microwave to use, any where in the hotel but guest services said there were...

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Helpful?
Thank tammywZ397MD
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for sharing your experience, we aim to please! Please feel free to return and stay with us again in the near future. Best, Justin A.

Reviewed 6 days ago NEW

The hotel is in an excellent location. Hotel was very clean and the staff was super friendly. There was a $200 refundable deposit that I wasn't aware of. I had also called on 4/3 to verify since I booked through Booking.com and I'm a Marriott rewards member that I would have free internet. I was told yes, but then arrived...

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Helpful?
Thank ncfirefly
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your stay at the Washington Marriott at Metro Center. We are thrilled to see that you enjoyed your stay. Please feel free to come back when your travels bring you back to our Nation’s Capital. Best, Justin A.

Grand Ledge, Michigan
Reviewed 1 week ago via mobile

I traveled to this hotel for a conference in August. I am a loyal Marriott customer and was pleased with this hotel. There is a busy Starbucks attached to the hotel and it's steps from the Metro and many nice restaurants. I would happily stay here again. The rooms were clean and the staff was very helpful.

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Helpful?
Thank macomberk
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for sharing your experience, we aim to please! Please feel free to return and stay with us again in the near future. Best, Justin A.

Rock Hill, South Carolina
Reviewed 1 week ago via mobile

For location this hotel gets an "E" for Excellent, but all remaining considerations it is "Average." We stayed here for our kids' 1st trip to D.C. and were able to hop the Metro right outside or walk to the most popular museums and monuments. But as a family of 4 we struggled for space in a standard 2 double bed...

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1Thank Aaron G
Bibi R, Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback Aaron G. We love that you found our location to be "Excellent"! I apologize that you did not have an excellent experience overall. We truly strive to have our guests depart from us feeling like they have had a memorable experience. Please do know that for more space next time, you can request connecting rooms...

Hamburg, New York
Reviewed 1 week ago via mobile

Stayed here for a couple nights with the family. Staff were very helpful and friendly. Hotel is within walking distance of National Mall, White House and Chinatown. Concierge was great at helping us find tours and things to do while in D.C. Pool and Fitness Center were clean and nice. Metro station is close as well! Would definitely stay again.

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Helpful?
Thank Garrett F
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your stay at the Washington Marriott at Metro Center. I'm glad to hear that you enjoyed your stay. With a spirit to serve, we gladly welcome you back to our hotel in the future. Thanks, Justin A.

Greensboro, North Carolina
Reviewed 1 week ago

Nice Marriott in a good (safe) location in Washington, DC. Right around the corner from the Ford Theater, easy walk to other landmarks in DC. Steps to the metro station. Clean rooms, friendly staff, good concierge lounge with nice breakfast.

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Helpful?
Thank parispls
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your stay at the Washington Marriott at Metro Center. We are thrilled to see that you enjoyed your stay. Please feel free to come back when your travels bring you back to our Nation’s Capital. Best,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Washington Marriott at Metro Center features convenient access to the best of Washington, DC area attractions, shopping and dining. Our premier location near the DC metro system provides guests easy access to the National Mall, Smithsonian Institution, CityCenterDC, Spy Museum and the National Portrait Gallery. Located within blocks of the Verizon Center and Walter E. Washington Convention Center, this Washington, DC hotel offers stylish surroundings for guests attending conferences, sporting events or concerts. Our hotel's location, engaging environment and dining options, including a Starbucks Cafe, make us a great choice for business and leisure travelers. Meeting planners can explore the possibilities with over 14,000 sq. Ft. Of event space and 15 breakout rooms, perfect for hosting a variety of gatherings and events. With easy access to the region's major airports, Union Station and the Convention Center, Washington Marriott at Metro Center is a top choice for travelers to DC. ... more   less 

Additional Information about Washington Marriott at Metro Center

Address: 775 12th St. NW, Washington DC, DC 20005
Region: United States > District of Columbia > Washington DC
Price Range: $259 - $929 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Washington Marriott at Metro Center 3.5*
Number of rooms: 459
Reservation Options:
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Also Known As:
Washington Marriott At Metro Hotel Washington Dc
Marriott Washington Dc
Washington Dc Marriott
Marriott Metro Center
Hotel Style:
#9 Green Hotel in Washington DC
#34 Family Hotel in Washington DC
#42 Romantic Hotel in Washington DC
#53 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Washington Marriott at Metro Center staff and other travellers.
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Questions? Get answers from Washington Marriott at Metro Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Choose a room away from the elevators and gym."”
tammywZ397MD, 18 Apr 2017 | Read review
“Become a Marriott's reward member to get free WiFi.”
SpecialK8177, 12 Apr 2017 | Read review
“If you can take the upgrade, You can see more of city from room facing the front of hotel.”
387indy, 11 Apr 2017 | Read review
“Ask for view”
susanmE3748PI, 3 Apr 2017 | Read review
“All of the upper floor rooms seemed good”
Doud_FtC, 19 Mar 2017 | Read review
5 of 5