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Kimpton Mason & Rook Hotel

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Kimpton Mason & Rook Hotel
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344 Reviews from our TripAdvisor Community

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There are newer reviews for Kimpton Mason & Rook Hotel
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Showing 325: English reviews
Boston, Massachusetts
Reviewed 1 week ago

My wife and I just spent several days as D.C. tourists and selected the Mason & Rook as our hotel. Although a little farther from the D.C. tourist stops, we are big fans of Kimpton Hotels and thought this one sounded very interesting. Great decision! The hotel is very cool (even for aging baby boomers like us) and the staff...

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Helpful?
Thank dswaldman
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thank you so much for this review! We really appreciate you sharing your experience. There is a certain charm that 14th street offers that you just can't find anywhere else in the city. I think that's why this neighborhood has quickly become a favorite amongst locals and tourists alike. Come see us again soon. We'd love to have you back....

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

Stayed for two nights. Hotel is still fairly new so everything was gratefully clean as a whistle. On a quiet residential side street but right around the corner from the hopping 14st,a block from P St, and a 10 min walk to DuPont Circle. Room 1015, top floor view. Bed was comfortable with decent bedding. TV was enormous. Nice Kimpton...

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Helpful?
Thank frackit
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thanks for the love! It's so great to read that you had a great stay and you'll be back. We'll have to get you into Radiator next time. It's a bit of a neighborhood hot spot. Thanks again for the review. We really appreciate it! Sincerely, Donte

Westfield, New Jersey, United States
Reviewed 2 weeks ago

We requested a handicap room and got a very spacious room with a wonderful roll-in shower. Front desk staff were very helpful with checking in and out. Room service the second day was very negligent as we got no clean towels or soap and my unread newspaper was tossed. The restaurant doesn't serve breakfast on weekends til 8 AM, rather...

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Helpful?
Thank Carole S
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thank you for staying with us and taking the time to post a review. I'm glad you enjoyed your visit. I'm really sorry about the housekeeping oversights. I'll circle back with the team to make sure we close the gap. Thanks again for the feedback. We really appreciate it. Sincerely, Donte

New York City, New York
Reviewed 2 weeks ago

It's not very close to the Mall, then again, you may not want to be that close. It is however smack in the middle of Washington's hipper neighborhood and offers hipper restaurants as a result. The staff is genuinely interested in your well being. This is a staff that has been trained well, you can see that immediately after you...

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Helpful?
Thank JeroenBours
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thank you for staying with us and for taking a moment to post a review of your experience. It's always great to read that the team is taking great care of our guests. Your recommendation means the world to us. We hope to see you again soon. Sincerely, Donte

Charlottesville, Virginia
Reviewed 2 weeks ago

We stayed at the Kimpton Mason and Rook Hotel on a busy weekend. We were not able to check into our room right away, even though it was after check in time. We were supposed to get a text telling us when our room was available, but we never got one, so we had to go back to the desk...

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Helpful?
Thank putnik123
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thanks for the visit and for sharing some feedback about your experience. I'm glad you enjoyed the hotel. It's disappointing to hear about the issues with following through on your requests. We'll this squared away. So, we hope to see you again the next time you're in town. Sincerely, Donte

Reviewed 2 weeks ago

I stayed at the Mason & Rook the night before my baby shower to have a relaxing evening to myself. While the hotel is beautiful and the staff was pleasant, there were a few things that made my stay subpar. 1) Room service: when I arrived there was a dirty plate outside of my room (618). Also, when I finished...

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Helpful?
Thank Patrice C
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Oh my! I'm glad you liked the hotel. But, we certainly can't have food sitting in the corridors all night. I'll figure out what happened with that and with the scissors. Congrats on the baby shower and thanks for the feedback! Sincerely, Donte

San Francisco, California
Reviewed 2 weeks ago

Incredible staff, especially the front desk staff of Ava, Elizabeth, Auria, & Caitlin. They were so helpful, polite and professional. But in addition, the entire staff was so helpful and nice - everyone greeting you, asking if there is anything they may do to make your stay more comfortable. The training and professionalism of this property really shows. I highly...

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Helpful?
Thank Samantha3416
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thanks for staying with us and for taking the time to share your experience with fellow travelers. The team works really hard to provide outstanding experiences to all of our guests. I can't wait to tell them about this review! Thanks again and we hope to have you back soon. Sincerely, Donte

Orlando, Florida, United States
Reviewed 2 weeks ago

This classy Kimpton packs a lot of punch into such a small location. Sitting just off of a busier 14th Avenue, the location is perfect! Close enough to make a bee-line down to the attractions, but also quiet enough to feel safe and relaxed. It's immediately noticed that this hotel has been recently updated (I believe just over a year...

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Helpful?
Thank Robbie M
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Wow! This is just fantastic and I know the team is going love hearing about it. These are exactly the types of experiences we work really hard to create for our guests. The Palomar team does an excellent job. Being compared to them is high praise in my book. Thanks so much for this amazing review. We truly appreciate it....

Drexel Hill, United States
Reviewed 2 weeks ago via mobile

I just stayed here Friday night and I don't know what I did wrong, but I had bad Kimpton Karma from the moment I pulled up to the hotel! When we first pulled up, a woman was getting stuff out of her car but she hadn't pulled up far enough into the small driveway, so I was hanging out into...

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Helpful?
Thank Kerian A
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Ouch. It sounds like there was a lot that could've been better about this stay. I'm really sorry about that. We'll review this feedback as a team and address the disconnects that led to this. If I can help with anything in the future I'd love to hear from you. Sincerely, Donte

Reviewed 2 weeks ago

I liked the intimate feel of the hotel and its location that allowed me to walk to everywhere. For my evening walk, I walked from hotel to White House and then to Lincoln Memorial and it was nice and safe. The room was clean, though the view left a lot to be desired; however, I did not mind it, since...

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Helpful?
Thank Iryna C
DontePJohnson, Manager at Kimpton Mason & Rook Hotel, responded to this review

Thanks for the visit and for taking the time to post this fantastic review! I'm glad you had a great time in our nation's capital. Come see us again soon. Next time we'll have to get you into a room with an awesome view of the city. Sincerely, Donte

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the heart of D.C.'s dynamic 14th Street neighborhood, Kimpton Mason & Rook, is the city's newest locale for work and play and serves as a perfect starting point to enjoy the District's most popular bars, restaurants and boutiques. The hotel features 178 rooms - some of the largest in the city - including 18 luxurious suites which effortlessly exude the sophistication of a stylish retreat. Adjacent to the hotel is Radiator, a culinary-focused cocktail bar featuring contemporary American small plates with global influences imagined by Executive Chef Jonathan Dearden. ... more   less 

Additional Information about Kimpton Mason & Rook Hotel

Address: 1430 Rhode Island Ave NW, Washington DC, DC 20005-5401 (Formerly Helix Hotel)
Region: United States > District of Columbia > Washington DC
Price Range: $301 - $699 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Mason & Rook Hotel 4.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Kimpton Washington Dc
Hotel Style:
#6 Green Hotel in Washington DC
#15 Luxury Hotel in Washington DC
#78 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Mason & Rook Hotel staff and other travellers.
11 questions
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3 months ago
California
Detroit, Mi
Detroit, Mi

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Questions? Get answers from Kimpton Mason & Rook Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooftop pool/bar”
larschristianlunds, 20 Apr 2017 | Read review
“Pick another hotel”
ManojB857, 18 Apr 2017 | Read review
“The view from the rooms along the back is pretty much an alley. Ask for a corner room.”
christinev754, 14 Apr 2017 | Read review
“Away from open patio on first floor”
caroles74, 10 Apr 2017 | Read review
“For privacy reasons, avoid a room in the corner of the building. You'll be too close to the window of the next room over.”
JeroenBours, 10 Apr 2017 | Read review
5 of 5