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Kimpton Mason & Rook Hotel

Booking.comUS$279*
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GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Kimpton Mason & Rook Hotel
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346 Reviews from our TripAdvisor Community

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There are newer reviews for Kimpton Mason & Rook Hotel
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Showing 327: English reviews
Drexel Hill, United States
Reviewed 2 weeks ago via mobile

I just stayed here Friday night and I don't know what I did wrong, but I had bad Kimpton Karma from the moment I pulled up to the hotel! When we first pulled up, a woman was getting stuff out of her car but she hadn't pulled up far enough into the small driveway, so I was hanging out into...

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Helpful?
Thank Kerian A
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Ouch. It sounds like there was a lot that could've been better about this stay. I'm really sorry about that. We'll review this feedback as a team and address the disconnects that led to this. If I can help with anything in the future I'd love to hear from you. Sincerely, Donte

San Diego, California
Reviewed 2 weeks ago

I liked the intimate feel of the hotel and its location that allowed me to walk to everywhere. For my evening walk, I walked from hotel to White House and then to Lincoln Memorial and it was nice and safe. The room was clean, though the view left a lot to be desired; however, I did not mind it, since...

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Helpful?
Thank Iryna C
DontePJohnson, Manager at Kimpton Mason & Rook Hotel, responded to this review

Thanks for the visit and for taking the time to post this fantastic review! I'm glad you had a great time in our nation's capital. Come see us again soon. Next time we'll have to get you into a room with an awesome view of the city. Sincerely, Donte

Cincinnati, Ohio
Reviewed 3 weeks ago via mobile

Welcoming hotel in a vibrant neighborhood. For us seeing the sights in DC was important, but feeling part of the city is also key. The hotel is close to 14th street shops and restaurants, with a lot of diversity. The closest metro stop is 10 min walk. The staff was warm and welcoming. Everyone from door service to front desk...

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Helpful?
1Thank idrbdub
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thank you for staying with us and for sharing your experience with fellow travelers. The neighborhood is so amazing. We're lucky to be able to offer 14th street to our guests. It can't be beat. Come see us again soon. We'd love to have you back. Sincerely, Donte

Hamilton, NZ
Reviewed 3 weeks ago via mobile

We enjoyed a long weekend together at this wonderfully, hip, hotel. All the staff, without exception, were warm, friendly, helpful and went out of their way to ensure your stay expectations. Friendly, but not intrusive. The restaurant, Radiator, was a happening place for happy hour and we enjoyed dinner there as well. Room service was outstanding. They have some of...

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Helpful?
1Thank kattipatt
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thank you for the visit and for this awesome review! It's so great to hear that we took great care of you in the hotel and in Radiator, as well. It's quickly becoming one of the hottest spots in the neighborhood. Sincerely, Donte

Reviewed 3 weeks ago

I arrived at the Mason & rook after a red eye flight anxious to just crawl into bed and take a nap before my weekend of business conference activities began. Cute hotel, cute room, dirty sheets. I contacted housekeeping and requested a change of bedding around 10 am. i went our for a couple of hours and nothing happened, so...

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Helpful?
1Thank Michelle C
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Wow. This is really disappointing. I'm really sorry to hear about the housekeeping issues we had with your room. I appreciate you bringing it to our attention. We've reviewed this with the team to ensure this never happens again. If I can help with anything in the future I'd love to hear from you. Sincerely, Donte

Redwood City, California
Reviewed 4 weeks ago via mobile

Maggie at the front desk was friendly and welcoming. So great to have a hotel treat you like a human. Radiator restaurant/bar serves top notch cocktails and continued to kill it with friendly service. I will definitely be back!

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Helpful?
Thank jdobriski
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thanks for staying with us and for taking a moment to share this amazing feedback. Maggie is an absolute rock star and we're lucky to have her. Hope to see you again soon. Sincerely, Donte

San Diego, California
Reviewed 4 weeks ago

I've stayed in many Kimpton properties over the years and sadly the experience has gone down hill quite a bit from what it once was. The Mason & Rook did nothing to change my opinion. My profile requests a room on a high floor as I'm quite a light sleeper. I was given a room on the 2nd floor which...

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Helpful?
2Thank res715
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Wow. Thanks for the visit and for sharing this feedback. I'm really sorry about the missed room preference. We'll have a look at the process and figure out the disconnect. We'll also get the carpet in this room cleaned ASAP. Providing an experience that's "Just OK" isn't OK in my book. Let me know if you're headed back to town....

New York City, New York
Reviewed 4 weeks ago

We happened upon this hotel when it first opened. Now it is the only place we stay when visiting DC! The location is perfect because the best restaurants of every genre are right around the corner on 14th street. The food in the hotel was actually quite good too! The rooms are clean and somewhere between basic comfy clean and...

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Helpful?
Thank lizanne m
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thank you so much for this fantastic review! I love dining in the neighborhood. There really are some great places on 14th Street and I place Radiator among them. Glad you enjoyed your visit. Hope to see you again soon. Sincerely, Donte

Johnstown, Colorado
Reviewed 18 March 2017

Overall, the hotel was really nice and conveniently located. The room was clean and modern. There was no tub in the bathroom; just a shower. The beds were very comfortable and clean. We went with two kids (1 and 4 years old) which did not seem to be the norm for this kind of hotel audience. Some low hanging pictures...

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Helpful?
2Thank Jules D
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thank you for taking a moment to post this awesome review of your stay! It's great to hear that you and the family enjoyed your visit. We'll have a look at the wifi to make sure everything is in order. Come see us again soon! Sincerely, Donte

San Diego, California
Reviewed 14 March 2017

This hotel was a very nice hotel for the cost. I wish I could have explored more, but it was really cold. I spent time at the bar every night for snacks and to finish up some work. My memory is not so good, but the bartenders February 27th and 28th Monday, Tuesday nights were fantastic. They spent time with...

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Helpful?
1Thank ebby0520
DontePJohnson, General Manager at Kimpton Mason & Rook Hotel, responded to this review

Thanks for the visit and for the fantastic review. Team Radiator is the best! I'm glad you got to hang out with them. I'm really sorry about the issue with the rental car. That's no good. Hopefully you'll get a chance to come back when it warms up a bit. We'll take great care of you and your rental car....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the heart of D.C.'s dynamic 14th Street neighborhood, Kimpton Mason & Rook, is the city's newest locale for work and play and serves as a perfect starting point to enjoy the District's most popular bars, restaurants and boutiques. The hotel features 178 rooms - some of the largest in the city - including 18 luxurious suites which effortlessly exude the sophistication of a stylish retreat. Adjacent to the hotel is Radiator, a culinary-focused cocktail bar featuring contemporary American small plates with global influences imagined by Executive Chef Jonathan Dearden. ... more   less 

Additional Information about Kimpton Mason & Rook Hotel

Address: 1430 Rhode Island Ave NW, Washington DC, DC 20005-5401 (Formerly Helix Hotel)
Region: United States > District of Columbia > Washington DC
Price Range: $300 - $713 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Mason & Rook Hotel 4.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Kimpton Washington Dc
Hotel Style:
#6 Green Hotel in Washington DC
#16 Luxury Hotel in Washington DC
#78 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Mason & Rook Hotel staff and other travellers.
11 questions
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3 months ago
California
10 months ago
Detroit, Mi
Detroit, Mi

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Questions? Get answers from Kimpton Mason & Rook Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was near the ground level and I would have felt uncomfortable without the several layers of blinds and curtains available.”
OHIOFrequentFlyers, 26 Apr 2017 | Read review
“rooftop pool/bar”
larschristianlunds, 20 Apr 2017 | Read review
“Pick another hotel”
ManojB857, 18 Apr 2017 | Read review
“The view from the rooms along the back is pretty much an alley. Ask for a corner room.”
christinev754, 14 Apr 2017 | Read review
“Away from open patio on first floor”
caroles74, 10 Apr 2017 | Read review
5 of 5
Booking.com
US$279* /night
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Orbitz.comUS$279
Expedia.comUS$279
TravelocityUS$279
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Prices are for 1 room, 2 adults
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