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Having experience working at a top hotel in Boston, I was very excited to stay at the JW Marriott knowing it was a top rated hotel. We chose to stay here for our parents 30th wedding anniversary. My father had called days before our arrival...More
Thank Santina A
Response from TeamMarriott, General Manager at JW Marriott Washington, DCResponded today
Dear Santina A,
Thank you for taking time to evaluate your stay. We sincerely apologize for not living up to your expectations for your parents' 30th wedding anniversary. We know this was an extremely important celebration, and we regret the difficulties you experienced with getting...More
Summary of our experience: Overall, I like this hotel. The vibe is modern-classy but it’s showing its age in certain details. My room was great, but severe noise issues woke me up repeatedly. And the concierge lounge was over crowded nearly to the point of...More
Arrived Saturday for 3 days in DC with my 7yr old. First trip without mommy.
A very different experience from the regular business trips I take.
From the start the service was great, yet completely different. At check-in my son was asked what he was...More
Response from TeamMarriott, Front Office Manager at JW Marriott Washington, DCResponded 2 days ago
Thank you for the detailed feedback about JW Marriott Washington, DC. We're especially delighted to read your compliments about our courteous service. They work hard to deliver a great experience for every guest, and it really brightens their day when their efforts are...More
Arriving at the hotel was a joy to get into air conditioning. The first impression was of five chandeliers in the lobby. People were friendly and went out of their way to help.
Our only concern was the cleaning of our room. We noticed some...More
Thank Marjory V
Response from TeamMarriott, Front Office Manager at JW Marriott Washington, DCResponded 3 days ago
Dear Marjory V,
Thank you for being our guest at the JW Marriott Washington, DC and for sharing your review. It is a pleasure to learn you & your family had a wonderful stay with us and loved our beautiful decor and the service provided...More
The JW Marriott is the perfect location for working in the area and spending time sight seeing. The staff are amazing and the amenities make for a lovely and relaxing stay. This is my go to hotel for work and vacation.More
Response from TeamMarriott, Front Office Manager at JW Marriott Washington, DCResponded 5 days ago
Thank you for choosing to stay with us and for taking the time to post a review. We are delighted you liked our courteous service and superior location in the heart of the city's downtown neighborhood. We appreciate your loyalty towards us and...More
Response from whatshesays | Reviewed this property |
This is not a quiet weekend in the city. There will be a huge motorcycle rally, "Rolling Thunder," ride through Washington, D.C., in honor of our Vets, the National Memorial Day Parade, and a concert on the West Lawn of the... More
This is not a quiet weekend in the city. There will be a huge motorcycle rally, "Rolling Thunder," ride through Washington, D.C., in honor of our Vets, the National Memorial Day Parade, and a concert on the West Lawn of the United States Capitol, among other events.