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There is no coffee in the lobby for guests in the morning. One has to make it oneself in the room (which I have always found disgusting) or pay for it after standing in a long line in Starbucks, which is also in the lobby....More
I am usually an airbnb person and I guess I forgot how good hotel service can be, like OH YEAH this is why people pay more for a hotel. My co-workers and I were there for the ONS Congress and the convention center, and had...More
Thank Elizabeth V
Response from TeamMarriott, Front Office Manager at Renaissance Washington, DC Downtown HotelResponded 2 days ago
Thank you for being our guest at the Renaissance Washington, DC Downtown Hotel. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments about our location, excellent customer service and the many amenities we offer. Thanks...More
This Renaissance is as expected for the brand and price. The staff are friendly and give a great first impression. The sleeping rooms are modern and updated. The beds are very comfortable. The Club Lounge is spacious and breakfast plentiful.
The meeting and convention spaces...More
Response from TeamMarriott, Front Office Manager at Renaissance Washington, DC Downtown HotelResponded 3 days ago
Thank you so much for the terrific review! We are pleased to know how much you loved your time with us. Perfectly located, we are an extraordinary destination for business and leisure travel. It’s great to know you were impressed with the service...More
The staff were so nice and the beds were super comfy.
The location is within three blocks of the Smithsonian Portrait Gallery aaand a little further walk to the mall. It was great to be so close to awesome sights and great restaurants.More
Response from TeamMarriott, Front Office Manager at Renaissance Washington, DC Downtown HotelResponded 4 days ago
Thank you for the generous review of the Renaissance Washington, DC Downtown Hotel. We are delighted we could be your modern home base in the middle of our vibrant city, all while you experienced the excitement of our nation's capital! We hope you...More
This busy hotel is in a great location - close to the convention center as well as upscale shopping. I was provided a room with access to the Club lounge - did not eat either breakfast or appetizers there as I had other plans but...More
Response from TeamMarriott, Front Office Manager at Renaissance Washington, DC Downtown HotelResponded 5 days ago
Thank you for being our guest at the Renaissance Washington, DC Downtown Hotel and for sharing your review. We are happy to know you had a good stay with us and liked our nice location. However, we are sorry the inconvenience you experienced...More