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Capital Hilton

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Capital Hilton
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2,878 Reviews from our TripAdvisor Community

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Showing 2,531: English reviews
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Pittsburgh, Pennsylvania
Reviewed yesterday NEW

I stayed here on business. As a Diamond member I'm usually taken care of. Upon checking in the lady simply was not friendly. Almost made me feel like why are you here!! After waiting a long time for service, when she realized I was a diamond and have stayed here quite a few times she suddenly tried to smile. I...

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Helpful?
Thank Grantmale
Branchburg, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 11 March 2017

Our stay at the Capital Hilton was absolutely perfect. Every request or question we had was acknowledged quickly and efficiently. From the time we checked in until we checked out, we never experienced a single unpleasant moment. The staff was welcoming, friendly, cheerful, and very helpful. Our room was spacious, comfortable and clean. The well-functioning thermostat allowed us to control...

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2Thank LiJo4145
About Hotel's Favourite Review
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear LiJo4145, Thank You for staying with us and for taking a moment to provide feedback. I'm thrilled to hear you had such a pleasant stay. Our team here at The Capital Hilton is dedicated to making our guest feel welcomed as well as providing exceptional customer service at all times. I'm delighted they left a lasting impression on you....

New York City, New York
Reviewed 2 days ago NEW

Firstly, the hotel had two rooms for me when I only reserved one. Then, I got placed in a room overlooking L Street where construction is underway. The noise and lights were irritating - no room darkening drapes. AC in the room was subpar. Ice machines were broken. Staff is friendly yet they don't resolve your issues. Take my money...

Review collected in partnership with Hilton Hotels & Resorts
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Thank hectore31
Reviewed 2 days ago NEW

Location of hotel was excellent within walking distance to White House and subway. Appearance of hotel was welcoming with spacious lobby and entrance. Hotel room was excellent for price and spacious. Dining room staff quite hard working. Bar waitress could adjust her attitude with extra training.

Review collected in partnership with Hilton Hotels & Resorts
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Thank elainel809
South Florida, Florida
Reviewed 3 days ago NEW

From the moment we pulled our car up the place was clearly disorganized. The check in was okay. The room was not what we expected and there were not enough towels provided as one usually gets in a hotel room. Location is okay and restaurants within walking distance. While the staff made efforts to do the right thing, the place...

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Thank lqdassets
Saint Paul, Minnesota
Reviewed 3 days ago NEWvia mobile

The customer service is great. The rooms are in need of repairs. The window sheers were dirty and torn and while you could tell the carpet had been vacuumed, the carpet still contained a lot of dirt due to the many years of dirt. The bed and bath linens were clean, no stains and no holes. The restaurant had a...

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Helpful?
Thank jacquelinegreerk
Charlotte, North Carolina
Reviewed 4 days ago NEW

We stayed one night for a quick stop in DC. The hotel is a little old but it is clean and nice. The staff was incredibly friendly and helpful and I thought their customers service was outstanding. I dealt with Frank and Sameer when checking in at the front desk. We had gotten there early and I was just hoping...

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Helpful?
Thank nancy4289
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear nancy4289, Thank You for staying with us and for taking a moment to provide feedback. Our team here at The Capital Hilton is dedicated to making our guest feel welcomed as well as providing exceptional customer service at all times. I'm delighted they left a lasting impression on you. I hope to have a future opportunity to provide lodging...

Reykjavik
Reviewed 5 days ago NEW

My husband, 2 sons, and I stayed here for a few nights over Spring break. It's a convenient walk to the White House. There are some restaurants nearby. There were always taxis waiting to take us to farther away museums and the zoo. The breakfast staff was fabulous, Nancy (?) was great with the kids and it was nice to...

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Helpful?
Thank Traveling91012
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Traveling91012, Thank You for staying with us and for taking a moment to provide feedback. Our team here at The Capital Hilton is dedicated to making our guest feel welcomed as well as providing exceptional customer service at all times. I'm delighted Nancy left a lasting impression on you. We look forward to your next arrival. Sincerely, David Piscola...

Jakarta, Indonesia
Reviewed 5 days ago NEW

This is an old hotel, so the room furnitures were dated, but good service and great location -- few blocks away from the White House. Not sure if it was just the week that I visited that the price was very expensive ($500 per night), but if it is usually like that I personally do not feel that it is...

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Thank Helena P
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Helena P, Thank you for choosing to stay with us. I appreciate your honesty. We look for reviews to provide insight into our hotel and our appearance is an area we are actively examining. We hope you will give us a second chance if you visit our area in the future. Thank you, David Piscola General Manager

Medford, New Jersey
Reviewed 6 days ago NEW

I stayed at this hotel most recently mid week for leisure. The hotel is older but very well maintained. The location is quite convenient to the National Mall and all the activities that encompass that area. Housekeeping was prompt and thorough. The hotel was more crowded than I was used to with many more families than business travelers. I felt...

Review collected in partnership with Hilton Hotels & Resorts
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Thank readforlife
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear readforlife, Thank you for sharing your experiences with us. The time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers. We are hopeful that you will afford us the opportunity to provide lodging services...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
North Gate Grill
North Gate Grill
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Capital Hilton

Address: 1001 16th St NW, corner K & 16th Street, Washington DC, DC 20036
Region: United States > District of Columbia > Washington DC > Dupont Circle
Price Range: $249 - $1,076 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Capital Hilton 4*
Number of rooms: 544
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Orbitz, Expedia, Travelocity, HotelsforEveryone, Hotels.com, TripOnline SA, Cancelon, Priceline, getaroom.com and HotelQuickly so you can book your Capital Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Capital Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton
Hotel Style:
#44 Luxury Hotel in Washington DC
#64 Romantic Hotel in Washington DC
#69 Family Hotel in Washington DC
#70 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Capital Hilton staff and other travellers.
28 questions
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Questions? Get answers from Capital Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A better room may not have a better view.”
306rajeshs, 17 Apr 2017 | Read review
“Odd # rooms face the outside. MAY have better view.”
heatherw750, 11 Apr 2017 | Read review
“Face the street, highest floor available.”
Ignotus, 3 Apr 2017 | Read review
“Higher level room was great”
Warmtraveller1200, 2 Apr 2017 | Read review
“Avoid 4th floor. Actually, avoid the hotel entirely.”
aaronp404, 12 Mar 2017 | Read review
5 of 5