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Loews Madison Hotel

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Loews Madison Hotel
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2,102 Reviews from our TripAdvisor Community

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Showing 1,933: English reviews
San Francisco
Reviewed 28 May 2015

I used to consider the Madison my regular business hotel in D.C. It was elegant with wonderful service. And, of course, the location is superb. It has been a few years. This time, my wife and I came back as tourists and booked the Madison for nine nights. It was satisfactory but certainly has lost some of its previous luster....

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Helpful?
Thank SFtraveler4303
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear SFtraveler4303, Thank you for staying with us recently. Your feedback is very important to us – we appreciate you taking the time to provide it. It’s disappointing to learn about your recent experience and that we failed to exceed your expectations. We focus on service as our top priority and have a dedicated team who works hard every day...

Greensboro, North Carolina
Reviewed 27 May 2015

My recent stay at the Loews Madison was excellent. I was traveling alone, for business, and found each and every hotel employee to be not only helpful but friendly and extremely customer oriented! As a women traveling alone, I appreciated the care the bell staff used in asking my plans each time I exited the hotel, and actually remembered where...

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Helpful?
Thank Sensibilities
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Sensibilities, Thank you for staying with us recently and for your positive feedback. I am thrilled you received excellent service from our team and experienced how much they genuinely care for our guests’ comfort and satisfaction. Our bellman, doorman and valet staff are all important parts of our team, and I appreciate you complimenting their personalized service- I will...

Reston, VA
Reviewed 27 May 2015 via mobile

We were in 2 different rooms which were both lovely and well cared for. However desk service needs some training and attitude adjustment. When we inquired about an upgrade, we were told the larger king room wasn't available but a junior king suite (more $$ of course was). When we got to the room, it was a queen bed, not...

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Helpful?
Thank t8temd
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear t8temd, Your feedback is important and appreciated. It’s disheartening to read about your experience. We are very focused on providing exceptional guest service that is professional, friendly and on point in every interaction. I apologize for the frustrations you encountered with your request for a room upgrade, and we will investigate how we could have handled this better. We...

Glasgow, Scotland
Reviewed 27 May 2015

This is an excellent choice of hotel when visiting DC. The hotel is a 15 minute walk from the fabulous White House and 7 minute walk from the tube stations: McPherson Square or Farragut North. The hotel itself is exquisitely decorated and a good size. A couple of small negatives: our room had a view of a roof and offices,...

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Helpful?
Thank kmcroberts622
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear kmcroberts622, We very much appreciate your feedback. I’m glad you enjoyed the hotel and our convenient location for exploring DC’s attractions and easily accessing Metro stations. Thank you for complimenting the décor of our property! Regarding the reception area comment, I’m a little surprised here – and I believe you may have been entering the office building doors next...

Arlington, Virginia
Reviewed 26 May 2015

Travels: I regularly stay at the Loews Madison on business travel in DC. My last stay at the Loews was in March 2015. Usually stay 5-7 nights. Location: ideal location, near McPherson metro station, access to red and orange lines. Staff: special thanks to Sylvia (Manager) for being so friendly, going above and beyond to ensure everyone has a great...

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Helpful?
Thank Frenchness
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Frenchness, Thank you for your time to review Loews Madison. We greatly value our guests’ feedback, and it’s wonderful to hear from a regular guest. I am happy to learn that you enjoy our convenient location near McPherson Square Metro, and that you find our rooms to be beautiful, comfortable and spacious! It’s so nice to hear your feedback...

Columbus, Ohio
Reviewed 26 May 2015

We travel to DC every year for a Mom Getaway, and we typically stay at the Willard Intercontinental. We couldn't stay there this year, and since I had a great experience at a Loews in Atlanta, my friend and I decided to give the D.C. Loews Madison a try. Our stay, overall, was mediocre. Due to this hotel's caliber and...

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Helpful?
Thank ColleenCanfield
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear ColleenCanfield, Thank you for staying with us recently and sharing your feedback. I am extremely disappointed to learn that your stay did not exceed your expectations. Our team works very hard every day to ensure a wonderful visit for our guests and clearly we failed to do that for you. I'm surprised to hear that you found noise from...

scotland
Reviewed 25 May 2015

Brilliant location, good service and standard of room, I am happy to recommend The Madison as a great choice for tourists because of the close proximity to many of the tourist attractions and public transport.

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Thank drgsf
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear drgsf, We’re so excited you enjoyed Loews Madison’s ideal location for sightseeing and access to the DC Metro system, and found our service and rooms to be worthy of your recommendation. For other travelers’ knowledge, we are just a few blocks from McPherson Square Metro and the White House, with many popular attractions and neighborhoods like Logan Circle nearby....

Indianapolis, Indiana
Reviewed 24 May 2015

I was very pleased with my stay here at Loews Madison. I was in town for a convention and was able to stay just far enough away that it was a pleasant walk to and from the hotel to the convention center. Also, the hotel was in a great neighborhood location nearby the national monument attractions and the White House....

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Helpful?
Thank braca3
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear braca3, Thank you very much for reviewing your experience. I’m so glad you found our property convenient to DC’s convention center and that you enjoyed our overall location for exploring DC’s landmarks. Thank you for your praise of our staff – we have a dedicated team who genuinely enjoys taking care of our guests and takes a lot of...

Lansdale, Pennsylvania
Reviewed 20 May 2015

Lovely staff from the moment you check in. Early check-in was given agreeably and checking in was fast and painless. The room was gorgeous, spacious, lovely furnishings. Great mattress and linens for a restful night. Plenty of everything you need.

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Helpful?
Thank lizzie814
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear lizzie814, We’re very pleased you had a wonderful, comfortable stay with us and found the rooms to be beautifully decorated and furnished. I am glad your stay started with an effortless check-in – that’s always our goal, to provide a stress-free and comfortable environment from start to finish. It’s also great to hear you had a restful night’s sleep...

Toronto, Canada
Reviewed 20 May 2015

We stayed at the Loews Madison for a long weekend get-a-way in Washington D.C. Check-in was prompt, room was good, location was great, on-site restaurant was the best we ate at in DC. When we go back to DC we wouldn't hesitate to stay at the Loews Madison. The only thing that was 'somewhat' annoying was that the AC in...

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Helpful?
Thank Matthew H
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Matthew H, Thank you for taking the time to leave a review- we greatly value such feedback. I’m very pleased you enjoyed your getaway weekend with us, from a prompt check-in to our convenient location. It’s also wonderful to know how much you enjoyed our on-property restaurant. I hope you can accept our sincere apology for the inconvenience with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 

Additional Information about Loews Madison Hotel

Address: 1177 15th St NW, Washington DC, DC 20005-2701
Region: United States > District of Columbia > Washington DC
Price Range: $283 - $830 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc
Hotel Style:
#27 Green Hotel in Washington DC
#34 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Loews Madison Hotel staff and other travellers.
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Questions? Get answers from Loews Madison Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice, spacious well appointed room”
 of 5 bubbles judys404, 23 Mar 2017 | Read review
“Avoid a room near the ice machine”
 of 5 bubbles jlabbott13, 12 Mar 2017 | Read review
“If you like coffee, better splash out for a suite”
 of 5 bubbles sgb2017, 5 Mar 2017 | Read review
“The ice machines are on 6 and 12 only”
 of 5 bubbles NatashaYahnee, 23 Feb 2017 | Read review
“I always ask for a quiet room on an upper floor.”
 of 5 bubbles Martha5555, 12 Jan 2017 | Read review
5 of 5