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Loews Madison Hotel

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2,039 Reviews from our TripAdvisor Community

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Showing 1,871: English reviews
New Hope, PA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 January 2015

Stayed New Year's Eve night and felt the staff and service went out of their way to make the stay enjoyable... with our puppy in tow. Really appreciate the Loews' pet friendly policies. We had great cocktails and exceptional food and service from Andrew who was excellent. The Lamb chops, Grilled octopus and Sweet Breads were exceptional. Great and intriguing... More 

Helpful?
1 Thank StanCooley
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear StanCooley, Thanks for letting us know about your great stay!! I’m glad we could help you ring in the New Year, and that you found your room to be exceptional. We are proud to be a pet-friendly hotel, so glad your puppy could join you. We very much appreciate the Rural Society feedback. It’s our new restaurant by celebrity-Iron... More 

Brooklyn, New York, United States
1 review
Reviewed 3 January 2015

This hotel was phenomenal. It was such a pleasurable stay that made me want to come back. Very courteous staff that was friendly and inviting. I loved how at home I felt here. I loved every minute of it. The hotel had such a wonderful stylish look to it. The hotel has a very swanky and sleek look to it.... More 

Helpful?
Thank Thomas P
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Thomas P, We appreciate your kinds words. I’m so pleased you enjoyed the décor here, rooms and bathrooms and overall atmosphere- we have worked hard to provide an inviting, comfortable and friendly space for guests to enjoy a truly memorable DC experience! It’s great to hear you enjoyed every moment, and I’m especially glad our friendly staff was part... More 

White Plains, New York
Level Contributor
5 reviews
Reviewed 3 January 2015

I came for business surrounding the Winter Classic (12/30-1/1) and selected this hotel due to what seemed like a pleasant looking room and I didn't want a typical chain hotel for this visit. A few observations: ROOMS: Luxury vs. Deluxe makes no difference besides higher floor. Both are a fine size. No reason to pay extra for the luxe option... More 

Helpful?
Thank AR654321
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear AR654321, I am incredibly disappointed to read about your overall feeling after your stay with Loews Madison. Our frequent guests have come to expect a welcoming and very comfortable environment, along with professional, attentive service – and I regret you did not get this feeling during your visit. Regarding the credit card hold, I am truly sorry you were... More 

Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 January 2015

Recent stay was smooth and pleasant from start to finish, including easy valet parking, smooth check in, nicely decorated rooms and good location, close to metro, easy walk to White House, Dupont Circle and other DC attractions, plenty of available cabs. Nice bar and restaurant on site. Special kudos to concierge Milan Koviljac for getting us a table for brunch... More 

Helpful?
1 Thank Archerguy013
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Archerguy, Thank you very much for your comments. It’s fantastic to hear that you had a wonderful experience from start to finish!! I’m glad you enjoyed our convenient location for access to the White House and popular neighborhoods like Dupont Circle (so much to see, eat, do). Excited you enjoyed Rural Society, our new restaurant by Iron Chef Jose... More 

Birmingham, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 January 2015

I have nothing good to say about this hotel. The heater was broken making a loud noise all night. They kept trying to repair it, but couldn't. Furniture is beat up. It rained for two days and they looked at us like we were crazy when we asked for an umbrella. The concierge was nowhere to be found most of... More 

Helpful?
Thank lisa c
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear lisa c, We are very disappointed to read about your experience. I hope you can accept our deepest apologies for your discomfort and frustration. Further, we clearly fell short of providing the attentive, friendly and memorable service on which we pride ourselves. For this, I am truly sorry. Regarding the heating unit, you are right to be frustrated. Again,... More 

Washington DC, District of Columbia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 January 2015

Stayed for just one night on New Year's Eve. The room was just a decent sized room, no extra frills, or perks. King size bed was very comfortable and nice, along with the bathroom. But I did not feel as though I was in a 4.5 start hotel. The lobby is very small and the decor in the hotel has... More 

Helpful?
Thank rcperkins82
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear rcperkins82, We appreciate your time to provide us feedback which is very valuable to improving our guest satisfaction. While I’m glad you found your bed and bathroom to be very nice and comfortable, I’m quite disappointed to learn about your overall feeling after this visit. I sincerely apologize for the discomfort you experienced with noise in the hallway. Please... More 

Rapid City, South Dakota
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 January 2015

This hotel had such great ratings in the weeks leading up to our stay. However, since then it's apparent that the service has taken a downfall or something. Our stay has really been a disappointment. The room is just okay. It's definitely not worth more than 3 stars. The bathroom has one of those glass wall enclosures which is coming... More 

Helpful?
Thank AmyandJeff
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear AmyandJeff, Thank you for your time to review your experience so that we can address our improvement opportunities. I’m truly sorry your experience was disappointing. We appreciate having had the chance to speak with you since your stay, and while I am glad you let us know what was done by our team to try to make you comfortable... More 

Sarasota, Florida
Level Contributor
3 reviews
Reviewed 1 January 2015

This hotel was excellent. Our family of four stayed for a "Tourist" weekend. Very conveniently located to all the sites. Walking distance to great restaurants and the staff was FANTASTIC. The staff really made the stay excellent. They were all very helpful especially the concierge staff. They really made our stay very enjoyable.

Helpful?
Thank Sanford C
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Sanford C, Thank you very much for your time to review Loews Madison. I’m so happy you had such an excellent stay and enjoyable family weekend in DC! Thank you very much for your positive feedback about our professional, friendly staff. I’m glad they were so helpful – we are fortunate to have dedicated team members who care about... More 

Level Contributor
103 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 29 December 2014 via mobile

We started our visit with the worlds rudest valet attendant which set the tone. When we arrived to our room it had an odor, and dirty room service dishes still outside (which stayed there for the entire day). Rooms were OK, looked fancy, but not the best quality. Crazy parking fees and valet is your ONLY option. Look for another... More 

Helpful?
Thank RichFamily6
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear RichFamily6, We sincerely appreciate your time to review Loews Madison, and we value both positive and constructive feedback to review and improve our operation. I am so sorry your experience was disappointing. You are right to be frustrated about the shortcomings with your room, and with the valet service you encountered - I hope you will accept my sincerest... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 December 2014

After years of reading reviews on Tripadvisor, I am finally making one of my own just because my experience at this hotel was so poor that it warrants the time and effort to post a review. Definitely not a 4.5 star hotel. It's a 3 star, but with some upgrades to make it appear more luxury than it really is.... More 

Helpful?
2 Thank Christine G
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Christine G, We appreciate your time to provide very important feedback. I am incredibly disappointed to learn about your experience and overall feeling after your stay. We strive to create truly “wow” experiences for our guests, and clearly we did not deliver for you. I hope you will accept our sincere apologies for the issues you encountered with lacking... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 

Additional Information about Loews Madison Hotel

Address: 1177 Fifteenth Street NW, Washington DC, DC 20005
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range: $219 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc
Hotel Style:
#27 Green Hotel in Washington DC
#33 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Loews Madison Hotel staff and other travellers.
23 questions
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Questions? Get answers from Loews Madison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“I found a great rate on Hotels.com.”
 of 5 bubbles 698maddief, 30 Nov 2016 | Read review
“Higher the rooms the better”
 of 5 bubbles susanaY8594WM, 29 Nov 2016 | Read review
“Ask for a floor with a terrace”
  • Looked better when it was made up
  • Sucken living area
 of 5 bubbles W6196IKmatthewc, 28 Nov 2016 | Read review
“proximity to the Washington mall”
 of 5 bubbles satravel2015, 27 Nov 2016 | Read review
“Rooms that are facing "M" street will hear the garbage trucks early in the morning”
 of 5 bubbles stowellb, 21 Nov 2016 | Read review
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