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Willard InterContinental Washington

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Traveller (1605)
Room & Suite (718)
Dining (127)
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Overview
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe du parc”(209 reviews)
“white house”(949 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from Willard InterContinental Washington
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Reviews (3,480)
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3,282 results
Traveller rating
2,305
659
191
76
51
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LanguageEnglish
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2,305
659
191
76
51
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All reviewscafe du parcthe round robin barwhite housepeacock alleybeautiful hotelwashington monumentclassic hotelroom servicebeautiful lobbyperfect locationnational mallan upgrademini barroom was largeturn down servicetwo blockssmithsonian museums
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1 - 5 of 3,282 reviews
Reviewed yesterday

The Willard lived up to all that I had heard and read about it! The lobby is exquisite. The rooms are immaculate! The staff was very friendly and helpful. There is not a better location to stay in DC that is so close to everything!...More

Review collected in partnership with this hotel
Thank aford1988
Hotel's Favourite
Reviewed 1 week ago

Stayed for a night the last week in May. I got in around 10pm, but had no issues with check in. The lobby, famous for being the origin of the term "lobbyist", (as Grant would sit and smoke cigars there and people would come to...More

1  Thank cookmefud
Response from Simon C, Hotel Manager at Willard InterContinental WashingtonResponded 1 week ago

Thank you for the 5-star review. In our effort to continuously elevate and enhance the guest experience at the Willard InterContinental, feedback such as yours is critical. Please know I have shared your comments with our team for further review and action. Thank you again...More

Reviewed 2 days ago

Excellent service. The room was spacious, immaculately clean and with a good view. All staff were attentive, discrete and pleasant throughout. Our only regret is that we didn’t stay longer in this wonderful hotel.

Review collected in partnership with this hotel
1  Thank 123harry123
Reviewed 2 days ago via mobile

We stayed here for a quick birthday getaway and we were very, very impressed. They gave us an upgraded room (oval suite) that was massive without asking. Really exceptional customer service and they truly care about their guests. Will definitely stay here again!

Thank Toby E
Reviewed 2 days ago

Would love to return for a longer visit. The Willard is centrally located for sightseeing. The staff was eager to assist & always very pleasant. The rooms were very clean & well stocked with all the toiletries necessary for our stay.

Review collected in partnership with this hotel
Thank judygoggans
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$199 - US$617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#7 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$199 - US$617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#7 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1605)
Room & Suite (718)
Dining (127)
Amenities (93)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
Ask a question
Kristie H
4 June 2018|
AnswerShow all 6 answers
Response from Simon C | Property representative |
Hello Kristie. Thank you for reaching out. We look forward to welcoming you and your daughter to our property shortly. We do offer a 24 hour room service menu. You may find the menu on our website under Dine & Drink. If you... More
0
Votes
Roslyn28wantagh
17 May 2018|
AnswerShow all 3 answers
Response from GingerJack71 | Reviewed this property |
Everyone that I had seen at the tea were dressed in slacks and dresses.
1
Vote
BChupka
4 January 2018|
Answer
Response from BChupka | Reviewed this property |
The coffee maker was a problem as the regular caffeinated coffee and creamer were replaced. My husband finally walked to Corner Bakery for a proper cup of coffee (in very cold temperatures!). Luckily it is located across... More
1
Vote
Room Tips
"Great room."
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"Seems like they are updating the rooms. I was on the second floor this week so you might want to request..."
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"Higher floors for better views."
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"Great coffee in room (Nespresso) but the creamer was horrible. Can’t use the mini fridge. Magnifying mirror..."
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