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Willard InterContinental Washington

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Traveller (1596)
Room & Suite (718)
Dining (127)
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Overview
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe du parc”(209 reviews)
“white house”(949 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
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Reviews (3,464)
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2,291
658
190
76
51
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2,291
658
190
76
51
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All reviewscafe du parcthe round robin barwhite housepeacock alleybeautiful hotelwashington monumentclassic hotelroom servicebeautiful lobbyperfect locationnational mallan upgrademini barroom was largeturn down servicetwo blockssmithsonian museums
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671 - 675 of 3,266 reviews
Reviewed 20 June 2017

We highly recommend the Willard in DC. It is close to anything you need. Grocery store , Drug stores , Restaurants and destinations. We started with the hotel Concierge. He was a pleasure to work with. The first junket was via the get on get...More

Review collected in partnership with this hotel
Thank Michael M
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 22 June 2017

Thank you for your review. We appreciate the feedback and are deeply humbled to hear your would highly recommend the Willard InterContinental. We are incredibly fortunate to have the location that we do as we are not only within walking distance to many of the...More

Reviewed 20 June 2017

We had a lovely stay at the Willard. Staff was always very courteous & helpful...the several times we took our dog in & out the door was opened for us, and we were always acknowledged whenever passing a staff person in a hallway or lobby....More

Review collected in partnership with this hotel
Thank Regan B
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 22 June 2017

Thank you for taking the time to share feedback on your recent stay at The Willard. Hearing that you had a lovely stay at our legendary property is music to our ears! Please know I have shared your feedback with our housekeeping department to ensure...More

Reviewed 20 June 2017 via mobile

This is the oldest hotel in Washington DC close to the White House. I've been staying here occasionally for many years. From the time you check in to the time you check out service is fantastic. Don't forget to check out the bar.More

Thank agflag
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 22 June 2017

Thank you for such a complimentary review. We're thrilled to hear you had an enjoyable stay with us once again! It was such a pleasure welcoming you back! We couldn't agree with you more, checking out our historic bar is a must-do when in Washington!...More

Reviewed 20 June 2017

You cannot beat the location. And it is difficult to beat the history. The place is an institution. Other reviewers have hit the nail on the head. But my short take: Lobby is beautiful. Check-in efficient. Everyone friendly. Kids concierge is awesome. In what can...More

Review collected in partnership with this hotel
1  Thank defensiverealist
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 22 June 2017

Thank you for taking the time to share feedback on your recent stay at the Willard InterContinental. In our effort to continuously enhance the guest experience, feedback like yours helps us in achieving this. We greatly appreciate your candid feedback. We couldn't agree with you...More

Reviewed 19 June 2017 via mobile

Great place to stop for a while and take a rest at the end of the day 😍😍😌 also you can take some photos at the entrance because it's sooooo stunning 😍😍, the staff are nice and so helpful too 😊😊More

Thank Ruzzaa
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 22 June 2017

Thank you for the 5-star review. We're pleased to hear that you had an enjoyable time at the Willard InterContinental. It was also such a pleasure reading your kind words regarding our nice and helpful staff. Our team work incredibly hard to ensure our guests...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$205 - US$620 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#7 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$205 - US$620 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#7 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1596)
Room & Suite (718)
Dining (127)
Amenities (93)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
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Kristie H
4 June 2018|
AnswerShow all 6 answers
Response from Simon C | Property representative |
Hello Kristie. Thank you for reaching out. We look forward to welcoming you and your daughter to our property shortly. We do offer a 24 hour room service menu. You may find the menu on our website under Dine & Drink. If you... More
0
Votes
Roslyn28wantagh
17 May 2018|
AnswerShow all 3 answers
Response from GingerJack71 | Reviewed this property |
Everyone that I had seen at the tea were dressed in slacks and dresses.
1
Vote
BChupka
4 January 2018|
Answer
Response from BChupka | Reviewed this property |
The coffee maker was a problem as the regular caffeinated coffee and creamer were replaced. My husband finally walked to Corner Bakery for a proper cup of coffee (in very cold temperatures!). Luckily it is located across... More
1
Vote
Room Tips
"Become an IHG member and you will usually be invited to apply for an upgrade on arrival."
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"Very clean! Amenities were restocked daily. The service was just excellent"
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"Improve bathroom lighting for putting on makeup."
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"Hope you are lucky enough to receive an upgrade - IHG membership is the way to go!"
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