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Washington Hilton

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3,378 Reviews from our TripAdvisor Community

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Showing 2,959: English reviews
Reviewed 23 July 2015

The hotel is gigantic, but it offers very good service by all of the staff. The elevators were fantastic considering the size of the hotel and the numbers of people staying there. Rooms are very clean but small. There are no rooms with 2 queen beds, so a family of four would need to select two doubles. Facilities include great...

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Helpful?
Thank Alice K
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for taking the time to write such a wonderful review about your experience at the Washington Hilton. We look forward to seeing you again on your next trip to DC!

New York City, New York
Reviewed 22 July 2015

First, the staff that run the front desk are a little bit nuts, and on the angry side. It troubles me that for small problems they are bickering and trying to find blame about some mistake a customer would easily overlook (as I did). Then imagine stepping out of the shower to find a housekeeper in your room. Even a...

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1Thank darren s
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Saint Cloud, Minnesota
Reviewed 22 July 2015

Location was great- about a mile and a half from the National Mall so it was perfect walking distance for us. Hotel staff was very friendly. We were able to check in hours before the listed check in time. When we went up to our room, the batteries were dead in the key card lock but maintenance took care of...

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Helpful?
Thank Caitlin L
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thanks for taking the time to review the Washington Hilton. It's great to read you enjoyed your recent stay. We look forward to welcoming you back on your next trip to DC!

Charlotte, North Carolina
Reviewed 21 July 2015

Great location but I wished they would play up their historical spots more. I would have loved to take a picture where Regan was shot. Also this is the hotel where Robert Kennedy was assassinated. You had to really ask about these places. The hallway was noisy at times with children and flight crews moving about but the location and...

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Helpful?
Thank Dulce V
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thanks for taking the time to review the Washington Hilton. It's great to read you enjoyed your overall stay. We look forward to welcoming you back on your next trip to DC!

Reviewed 20 July 2015 via mobile

We stayed 2 nights- very comfortable and convenient location wise- nearest metro stop is DuPont circle. Easy walking to many restaurants. Pool is outdoors and we had a lot of rain so didn't get to enjoy. Valet parking was very smooth. It seems like a busy convention center but they do good with the volumes. They place is huge and...

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Thank 24112QGal
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for staying with us and for taking the time to comment. We will gladly have you back on your next trip to DC!

Longview, Texas
Reviewed 19 July 2015

We stayed at the Washington Hilton 4 nights the week of July 13. We had an accessible room with roll-in shower on the 4th floor. The bathroom is large, with plenty of grab bars and a fold-down bench in the shower. The room itself has 2 regular double beds, flat screen tv, and large window on the front of the...

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Thank patnf
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you so much for reviewing the Washington Hilton! It's clear you had a great time and we really appreciate the “five star” review! We will gladly have you back on your next trip to DC!

New York
Reviewed 19 July 2015 via mobile

Perhaps it isn't fair to be disappointed with our stay here. It's obviously a hotel meant for business gatherings. We booked a getaway here for the location and because we like Hilton service and hoped the weekend would be calm. We booked a room rate to include parking so we could arrive, drop the car, and not think about it...

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1Thank Jennifer C
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for your review. Your satisfaction is very important to us, and we appreciate your feedback. I am so sorry that we were not able to exceed your expectations during your stay. We hope to have another opportunity to serve you if your travels bring you back to DC.

Eilat, Israel
Reviewed 18 July 2015

A good hotel reasonable prices, pleasant reception staff and welcoming, Clean rooms and slightly larger, better service. Swimming pool not great but good Close to the hotel there is a possibility to purchase breakfast or lunch, an interesting walk in Overall Recommended

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Thank ronyka
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for taking the time to write such a wonderful review about your experience at the Washington Hilton. We look forward to seeing you again on your next trip to DC!

Denver, Colorado
Reviewed 18 July 2015 via mobile

I spent 5 nights here on business and was satisfied with my room. The housekeeping staff did not come by until pretty late in the day, which was frustrating when I wanted to get work done in my room. I was also a bit disappointed by all of the extras they wanted to charge for, like a fee to use...

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Thank Bethany S
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with your experience. Guest feedback is incredibly important to us. We are taking your comments into consideration as we take the steps necessary to make it right for you and our future...

Harrisburg, Pennsylvania
Reviewed 18 July 2015

I was here for business for a total of nine nights. I was very comfortable at this hotel. Everyone was extremely helpful and friendly. Hotel has EXCELLENT food, although it is DC so it was very expensive. There was no breakfast offered (other than room service) but there was a small coffee cafe in the lobby with what I call...

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Helpful?
Thank dmh5662
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thanks for taking the time to review the Washington Hilton. It's great to read you enjoyed so many things about our hotel. We do have refrigerators upon request so please let us know for your future reservation. We look forward to welcoming you back soon!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Washington Hilton

Address: 1919 Connecticut Ave. NW, Washington DC, DC 20009-5701
Region: United States > District of Columbia > Washington DC > Adams Morgan , Upper Northwest
Price Range: $132 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Washington Hilton 3.5*
Number of rooms: 1070
Reservation Options:
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Also Known As:
Washington Hilton Hotel Washington Dc
Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton
Hotel Style:
#69 Business Hotel in Washington DC
#74 Romantic Hotel in Washington DC
#78 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Washington Hilton staff and other travellers.
43 questions
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Questions? Get answers from Washington Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 18th floor was quiet.”
 of 5 bubbles 124douglash, 6 Dec 2016 | Read review
“Not Recommend this property”
 of 5 bubbles moniquem524, 5 Dec 2016 | Read review
“close to elevator otherwise you have to walk 5 minutes to your room”
 of 5 bubbles g_zas, 4 Dec 2016 | Read review
“High room, ask for corners away from elevators”
 of 5 bubbles 1MattH1, 28 Nov 2016 | Read review
“Check ahead of time to see if the hotel will have draconian security since it may add 10 to 15 minutes to get back to your hotel room.”
 of 5 bubbles seyronf, 27 Nov 2016 | Read review
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