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1155 14th St NW, Washington DC, DC 20005-4111
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2 people have started booking this hotel
Hotel direct offer!50% OFF PARKING WITH STAY
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US$239
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Free cancellation until 27/08/22
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US$239
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Free cancellation until 27/08/22
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US$204
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Free cancellation until 27/08/22
Hotels.comUS$239
TravelocityUS$239
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Traveller (206)
Room & Suite (57)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Zena, A Viceroy Urban Retreat
Updated 08/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 156 hotels in Washington DC
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Hotel Zena, a Viceroy Urban Retreat, is a moment maker. Its central location certainly defines it as such. Find it within walking distance to the Metro, Dupont and Logan circles, U Street, the Convention Center and the White House. Outside the door, on storied 14th Street, discover shops, galleries, bars, restaurants and concert venues. And just five blocks in the other direction, you can access CityCenterDC’s brand-new hub of high-end shops.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Game room
Billiards
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Desk
Fireplace
Housekeeping
Interconnected rooms available
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:3RD NIGHT FREE

Location

Full view
100Great for walkers
Grade: 100 out of 100
145Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
376Reviews2Q+A37Room tips
Traveller rating
  • 294
  • 33
  • 24
  • 14
  • 13
Time of year
Traveller type
Language
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Popular mentions
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Most Recent
mnowakmachen wrote a review Yesterday
1 contribution
Amazing staff, very helpful and professional! Great and clean rooms. Nice pool for the kids to play in. Very central location. 15 Min. walk to the White House. Cool and funky interior.will return when in D.C.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lisi Mendoza wrote a review Apr 2022
Cape Coral, Florida146 contributions15 helpful votes
+1
Hotel's Favourite
We had an amazing experience in this modern and authentic hotel. We loved the décor, full of art and powerful, moving messages about women's rights and civil rights. The rooftop bar and pool area was a bonus and a nice surprise, with beautiful views of the city, authentic drinks, and great music. Our room was extremely clean and comfortable, also with beautiful views of the city. Everything was just perfect! Kudos to the staff for the amazing service 👏
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Repost
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 25 Apr 2022
Wow! This is just a great review! We don't know where to start! Thank you for all the compliments! With all the hard work we put in, it's comments like these that make it all worth it. Thank you so much, and we can't wait to see you again at Hotel Zena! Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joshua C wrote a review 14 Aug
2 contributions
A spectacular experience. No one stood out because everyone went above and beyond with even the smallest of requests. From the bellhop to the front desk, from housekeeping to the general manager, I want to thank everyone for making this trip to DC a memorable one. Plus the room (king suite) was fantastic, too!
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gregory M wrote a review 13 Aug
1 contribution
Many thanks to our great server Jazzmine! Excellent drinks and food. Everyone was friendly and a great location in Dc. Look forward to coming again when we are inthis area soon. We highly recommend for anyone!
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded yesterday
Dear Gregory, Thank you for the lovely review and recommendation! We're glad our convenient location and excellent onsite dining impressed you, and we look forward to seeing you again soon at Hotel Zena. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Azzurra R wrote a review 13 Aug
2 contributions
Had a wonderful time at hotel zenas rooftop. Bruno our waiter was amazing so attentive and had great recommendations on food. Definitely ask for Bruno next time at the rooftop bar! Had such a nice night. Would coke back for sure!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded yesterday
We're delighted you enjoyed your experience at our rooftop bar! Thank you for the lovely review. Please come see us again soon. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Liliana wrote a review 13 Aug
Paris, France4 contributions1 helpful vote
We loved the Zena DC. We will definitely go back there. Our room was very quiet, with a view, all techs available. Comfortable and luxury linen. Excellent front desk attitude and abilities to answer any question and requirement. A high quality hotel indeed.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded yesterday
Dear Lili, Our day is brightened by your outstanding review of Hotel Zena! We're proud that our quiet, comfortable, well-appointed accommodations, lovely views, and knowledgeable front desk attendants made your stay memorable. Many thanks for your enthusiastic compliments, and we look forward to your return! Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mfmkonan wrote a review 12 Aug
1 contribution
This place is an oasis in the middle of the city. it's like stepping into an excotic resort out of the country. I will highly recommend it if you are trying to escape into relax, calming , restoring trip.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 2 days ago
Thank you for your terrific review from your recent visit! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their time with us so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the future! Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matt R wrote a review 11 Aug
1 contribution
My girlfriend and I stayed at Hotel Zena this past weekend while in town for a wedding. It was incredible - highly recommend. Excellent location, very walkable. The best part was by far the SERVICE. It seems now days so many people in guest facing roles are just not personable... not here. In particular, Dong & Geta made everything so special. They always greeted us with a smile and were extremely helpful. Especially after our Sunday flight was cancelled, we came crawling back to the hotel upset and Dong didn't skip a beat in booking us for one more night - with an upgrade! The rooms are so cool with amazing views of Logan Circle. WE also recommend having dinner at Zena's sister hotel down the road - Dovetail @ Viceroy Washington DC. The food is excellent and once again, service is unbeatable. We can't recommend this hotel enough - definitely stay here next time you're in DC.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 3 days ago
Dear Matt, Thank you so much for your recommendation! It's always a delight to hear that our guests had a wonderful time, and we'll be sure to pass your compliments along to our team so that they know how much their service impressed you. We look forward to welcoming you back to Hotel Zena the next time you visit the DC area, so come and see us again! Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Annie wrote a review 8 Aug
1 contribution
The hotel is in the heart of DC and close to everything. Staff was very polite and helpful. Always felt our stay was important to them. Dessale was great taking care of my car and helping with questions. The room (2 double beds) was clean and very inviting. The decor is modern with some flair. The bathroom was a unique design with a pocket door and walk-in shower. While I loved this design, it isn’t the most parent/kid friendly bathroom. Blurred silhouette of the person in the shower is visible in the room. We were there for a wedding on the roof top…amazing view and food. It was a great experience (minus the shower) and will plan another stay soon….without my kids. 😉
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 5 days ago
Dear Annie, Thank you for taking the time to share your comments with us! We are very happy to have had the opportunity to host you while you were here for a wedding. It brightens our day to know that you appreciated our friendly staff members, clean accommodations, and modern decor. It was a pleasure hosting you, and we look forward to your next visit! Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Culture728905 wrote a review 8 Aug
1 contribution
I travel for a living, and this was one of the worse experiences I've had pre and post-pandemic. The lobby is tired and worn down. The restaurant was beyond slow (on two separate occasions), and those working there were brusque, plus there was no coffee on the weekends when the place was closed! Text messages were left unanswered, and when I did speak to someone, they were not equipped with the knowledge to answer simple questions. The rooms were nice but warm, and the shower was super slick. Further, the shower went from hot to cold within seconds; we had two rooms, and the same was true for both. The empowerment theme was excellent, as was the rooftop bar. However, there are several better places to stay.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 5 days ago
All constructive comments are welcome, and we value your input. We strive to provide our guests with modern and well-maintained accommodations and responsive service, and we are sorry to hear that you experienced otherwise. The concerns about the water temperature and communication with our staff will be reviewed internally. However, it is good to hear that you appreciate our rooftop bar. Thank you, and we wish you safe and happy travels ahead. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$249 - US$379 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
donovan hotel a thompson, donovan house washington dc
FORMERLY KNOWN AS
Donovan Hotel
LOCATION
United StatesDistrict of ColumbiaWashington DCUpper Northwest
NUMBER OF ROOMS
191
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Frequently Asked Questions about Hotel Zena, A Viceroy Urban Retreat
Which popular attractions are close to Hotel Zena, A Viceroy Urban Retreat?
Nearby attractions include The Good Liar Brian Curry (0.4 km), Planet Word (0.4 km), and Metropolitan African Methodist Episcopal Church (0.3 km).
What are some of the property amenities at Hotel Zena, A Viceroy Urban Retreat?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Zena, A Viceroy Urban Retreat?
Top room amenities include air conditioning, a refrigerator, and an additional bathroom.
What food & drink options are available at Hotel Zena, A Viceroy Urban Retreat?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Zena, A Viceroy Urban Retreat?
Yes, free public parking nearby, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Hotel Zena, A Viceroy Urban Retreat?
Conveniently located restaurants include Quill, The Pig, and Tortino Restaurant.
Are there opportunities to exercise at Hotel Zena, A Viceroy Urban Retreat?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Zena, A Viceroy Urban Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Zena, A Viceroy Urban Retreat?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Zena, A Viceroy Urban Retreat offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Zena, A Viceroy Urban Retreat?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.