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Candlewood Suites Alabaster

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Candlewood Suites Alabaster
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71 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Alabaster
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Showing 70: English reviews
Saraland, Alabama
Reviewed 23 August 2016

The staff was wonderful, check in and check out very quick. Stayed on the third floor in a suite. Queen bedroom and Double bed in the main room instead of sofa. Love this concept, we had four adults and this made it very nice. AC controls for bedroom and separate one for main room. Also there was a tv in...

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Thank Ladye A
Alabaster, Alabama
Reviewed 4 August 2016

Had a big problem with the billing. My insurance was paying for the rooms and they wanted a card on file for extra charges. The next Friday, they had charged my room for over a thousand dollars. Money was tight since I was remodeling so that took my bank account down to just a few dollars. I told them at...

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Thank s0me0nespecial
Reviewed 26 July 2016

I have stayed at this hotel twice on recent visits to the area for work. It is a new hotel with a friendly staff and clean, comfortable rooms with fully equipped kitchen areas for longer stays. The location makes it easily accessible off of highway 65 up on hill behind a shopping area walking distance to a variety of fast...

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Thank ReadRibbet
Burke, Virginia
Reviewed 23 July 2016

Booked a stay here in a pet friendly suite room as we were travelling through and it was very good. The staff was friendly, and helpful. Our reservation was spot on and we even received the room we preferred away from the elevators and on a high floor. The room had a good sized refrigerator and a nice built in...

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Thank TJW2112
Tampa, Florida, United States
Reviewed 14 May 2016 via mobile

I've stayed in Candlewood properties several times for long term assignments and they are great. However we used it as a base for family wedding party and not so great. Lack of breakfast meant everyone got scattered each morning. No breakfast area meant no where to congregate at end of day. We took over the tiny reception area at check-in...

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1Thank James W
IHGService, Guest Relations Manager at Candlewood Suites Alabaster, responded to this review

Dear James W, Thank you for your feedback regarding your stay at Candlewood Suites Alabaster, AL. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about reception. However, we’re sorry we fell below your expectation regarding the lack of breakfast.We take all reviews positive and negative very seriously,...

Reviewed 6 April 2016 via mobile

The room was a good side. The pullout couch mattress was not comfortable, but they never are. The room had a full refrigerator, stove, and two flatscreen TVs. The coffee pot did not work. The hallways smelled like cigarette smoke. The room occasionally smelled of faint cigarette smoke on non-smoking floor. The hotel and room were clean.

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Helpful?
Thank Jean B
Costel H, Manager at Candlewood Suites Alabaster, responded to this review

Dear Jean , Thank you for providing us with feedback about your stay . I am sure we could have been able to remedy all the inconveniences you experienced in our hotel should you have brought them to our attention while you were here : We provide additional foam mattress toppers for our pullout sofas upon requests . The coffee...

Pensacola, Florida
Reviewed 30 March 2016 via mobile

Candlewood Suites is an absolute wonderful place to stay. This place was so clean and everyone who worked there was so courteous and helpful. I would highly recommend staying here, whether it's for one night or a week. They have a gym and laundry area as well as suites with full kitchens in them. You won't be disappointed at all.

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Thank Paula G
Huntsville
Reviewed 12 March 2016 via mobile

The lobby area had me concerned when we first arrived. Not a very pleasant smell and was very simple. However, the room made up for the lobby. Spacious room and clean. Bed was too firm for my preference. WiFi never worked for either one of us, it's free and no code was required. Bathroom had cabinets, and plenty of room....

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Thank Lisa B
Reviewed 4 February 2016

From the moment we arrived at the front desk until the moment we left, we enjoyed the friendly staff and the super clean, quiet hotel. The room was more than we expected and the price was right. We were facing the west, so saw a beautiful sunset and were surprised as a bonus.

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Thank Marilyn W
Panama City, Florida
Reviewed 2 February 2016 via mobile

This was a last of the minute choice to stay in Alabaster. Never stayed at a Candlewood Suites, but glad I did! The staff was awesome and the room was great. The bed was so comfortable and the water pressure was great. Even though I didn't use the kitchen it was well stocked and having a fridge was great too!...

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Thank Scott H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Candlewood Suites extended stay hotel in Alabaster, AL. Ideally situated in downtown Alabaster, Alabama, our choice extended stay hotel near Shelby Baptist Medical Center provides guests with comfortable accommodations and easy access to exciting Alabama attractions and leading area businesses. Long term guests of our Alabaster, Alabama hotel can enjoy shopping at the Riverchase Galleria Mall, sightseeing in nearby Birmingham or picnicking at Oak Mountain State Park. Headlining concerts at the Verizon Wireless Music Center and special programs at the American Village are less than nine miles from our pet friendly accommodations. Business-oriented travelers appreciate our lodgings near the Birmingham International Airport and downtown Birmingham, Alabama. In order to meet the professional needs of our guests, we provide an on-site, 24-hour business center with copy, print and fax services, as well as free high-speed, wired and wireless Internet access throughout the entire hotel. During your stay, we hope you will enjoy relaxing in one of our spacious suites featuring over-sized executive work desks and kitchens with full-size appliances. A well-equipped fitness center, free laundry facilities and a convenience store are also available for your convenience. As you plan your trip, we invite you to explore our excellent Alabaster, Alabama hotel rates and make your Candlewood Suites reservations today. ... more   less 

Additional Information about Candlewood Suites Alabaster

Address: 1004 Balmoral Drive, Alabaster, AL 35007
Region: United States > Alabama > Alabaster
Price Range: $133 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Alabaster 2.5*
Number of rooms: 88
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Also Known As:
Candlewood Suites Alabaster Hotel Alabaster
Alabaster Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites Alabaster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay near the elevator”
 of 5 bubbles lw4lyfe, 28 Dec 2016 | Read review
“Quiet location above the shopping center. Front rooms have nice view of trees and hills.”
 of 5 bubbles Mendyinthebigcity!, 7 Nov 2016 | Read review
“The suites on the 3rd floor with two separate rooms were perfect for people with different sleeping schedules.”
 of 5 bubbles ladyea, 22 Aug 2016 | Read review
“Don't get on the top floor, their elevators broke down once a week while we were there for 2 months.”
 of 5 bubbles s0me0nespecial, 4 Aug 2016 | Read review
“Quiet area...most rooms will be fine.”
 of 5 bubbles ReadRibbet, 25 Jul 2016 | Read review
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