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Holiday Inn Express Hotel & Suites Auburn

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Holiday Inn Express Hotel & Suites Auburn
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105 Reviews from our TripAdvisor Community

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Showing 105: English reviews
magee
Reviewed 6 days ago NEWvia mobile

Stayed here on way home from North Carolina on Sun. Got there about 10 pm. The lady at front desk was very nice, I think her name was Ann, but not positive. We made our reservations about an hour from Auburn because we were not sure how far we were going to drive that nite. When we got there, she...

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Helpful?
Thank 11retired
Long Island
Reviewed 4 weeks ago

We were in town to visit family and see the football game, and the HIEX did not disappoint. The room was ready on time, the facility spotless and the staff was very friendly and accommodating. The breakfast was an unexpected bonus and pretty good as well. We were not sure what to expect as we had tried to get in...

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Thank sbcbonds
Birmingham, Alabama
Reviewed 29 September 2016

Terrible customer service, terrible sales/front desk (Rhonda), terrible hotel manager (Stormy). Rhonda is just plain rude and Stormy never returns calls! Set up a cc auth for a corporate stay for one of our employees, then they charge the employee's debit card instead of using the cc auth they have on file! Just HORRIBLE... will NEVER use this hotel again!...

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Helpful?
Thank JANN A
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

Dear JANN A, First of all, thank you very much for your recent stay at our Holiday Inn Express Hotel & Suites Auburn, AL. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service. We’d like to obtain some additional detail regarding your experience so we have sent you a private...

Reviewed 29 September 2016

The hotel was right off the highway. We were there only for one night, but the service was very nice. The room was spacious and clean. The breakfast was good, and the staff was nice. Will stay here the next time.

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Helpful?
Thank Linda C
Vilseck, Germany
Reviewed 27 June 2016

Clean, quiet hotel. Bed was very comfy, with plenty of pillows. Breakfast variety was good for a basic American hotel, and the staff worked hard to keep things stocked and fresh. Lots of restaurants within walking distance. Easy access from the interstate and the university is an easy drive away. Fitness center only has 4 machines, but there was rarely...

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Thank Erica B
Satellite Beach, Florida
Reviewed 4 June 2016

Beautiful and clean hotel. Very friendly staff.Breakfast was the usual fare but the woman working there went out of her way to make sure we were happy. Would like to be offered an upgraded room considering Spire Elite status.

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Thank ReneeDail
Oklahoma City, Oklahoma
Reviewed 2 June 2016

Nice, welcoming staff. The ONLY negative I should mention is the in room refrigerator was NOT cold at all, not even cool. I know it was plugged in because the light came on when I opened the door. No place to adjust the temperature on the fridge that I could locate. The front desk stated that most rooms have the...

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Thank Teresa S
Garden City, New York
Reviewed 21 April 2016

I was down for a special event at the University. Usually I stay at another hotel, but this time it was booked so I planned my stay at the Holiday Inn Express, about a 5 min. drive from the campus and downtown part of Auburn. The location was great, and the hotel was most enjoyable. The room was spacious and...

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Helpful?
Thank Mary C
AuburnFOM, General Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

I am so excited to hear that you gave our hotel a chance and you LOVED it! Welcome to the HIEX Auburn Family! Thank you for writing such a great review! We can not wait to see you during your next visit to Auburn! Stormie Cleveland General Manager

Reviewed 20 April 2016 via mobile

Everyone was extremely friendly and the suites I stayed in were amazing! Best place I've stayed at hands down! The room was very clean and the jacuzzi was the best part. Free breakfast and located directly on the main highway so it's very close to Walmart and restaurants!

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Thank brigsby
AuburnFOM, General Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

Thank you for the AUsome review!! We can't wait to see you in the future! Sincerely, Stormie Cleveland General Manager

Reviewed 5 February 2016 via mobile

I always stay at this Holiday Inn Express when I'm in town. I am usually only here once a year for a few nights but have never been disappointed. The rooms are spacious and clean. The entire staff is friendly and make you feel welcome. The location of this hotel is not far from I 85 and very close to...

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Helpful?
Thank bamawolf2001
AuburnFOM, General Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

Thank you bamawolf2001 for for review! We appreciate your loyalty to the brand and to our hotel when you visit Auburn! We take great pride in making our guests feel welcome! We can not wait to serve you in the future! Sincerely, Stormie Cleveland General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Auburn! We are conveniently located near everything Auburn-Opelika and Lee County has to offer! Auburn University is just down the street, while seven world-class golf courses are within 15 miles of our hotel. Our 82 guest rooms with 15 suites are located off interior corridors and offer such amenities as free continental breakfast, free hi speed wireless Internet, 27' TVs, coffee pots in rooms, hair dryers, iron & ironing boards, one king or two queen beds, and our suites even feature wet bars, refrigerators and microwaves. Jacuzzi suites are available for private retreats, or enjoy our outdoor heated pool (seasonal) and jacuzzi with your family. A 24-hour fitness room keeps you in your normal exercise routine, while our complimentary 24-hour business center will help you complete your work while on the road. Three meeting rooms and a 10 person boardroom with high back leather executive chairs are available for your conference needs. We're suited for all your business or leisure needs. Guest laundry on site. Visit Auburn, AL and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Auburn

Address: 2013 S College St, Auburn, AL 36832-5896
Region: United States > Alabama > Auburn
Price Range: $139 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Auburn 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Hotel And Suites Auburn
Holiday Inn Auburn
Auburn Holiday Inn
Hotel Style:
#3 Family Hotel in Auburn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Auburn staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Auburn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here... not worth the hassle to deal with the front desk or management!”
 of 5 bubbles 20janna, 29 Sep 2016 | Read review
“If you join the free IHG rewards program, wifi is no charge.”
 of 5 bubbles 220teresas, 1 Jun 2016 | Read review
“Rooms near the elevator would be ideal if you have trouble walking small distances.”
 of 5 bubbles reginas533, 24 Oct 2015 | Read review
“Check the hot water before unpacking.”
 of 5 bubbles 512lh, 2 Jul 2015 | Read review
“the third floors seems to be quieter.”
 of 5 bubbles machinetool, 5 Apr 2015 | Read review
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