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Sheraton Agoura Hills Hotel

Booking.comUS$149*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Agoura Hills Hotel
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488 Reviews from our TripAdvisor Community

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Showing 473: English reviews
Kansas City, Missouri
Reviewed 16 July 2016 via mobile

Had a great time at the Sheraton Agoura hills. The entrance is a bit awkward. In fact, if you are walking we could not find a way to walk to the street without braving a hairpin turn driveway with no sidewalk Staff was helpful when we discovered we booked the handicapped room by accident. The hotel was full and we...

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Helpful?
Thank BillyBud200
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear BillyBud200, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. We appreciate you sharing your experiences with us, as it enables us to continue making our always on-going improvement efforts to ensure a pleasant stay and experience for you and all of our valued Sheraton Guest! We...

Chesapeake, Virginia
Reviewed 13 July 2016

The employees at this hotel go above and beyond for each customer. Many do double duty (bartender/room service, etc) and do it with a smile on their face. The beds are very comfortable and the rooms clean. The food in the hotel is outstanding!

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Helpful?
Thank Janet J
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Janet J, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. We appreciate you sharing your experiences with us, as it enables us to continue making our always on-going improvement efforts to ensure a pleasant stay and experience for you and all of our valued Sheraton Guest!...

Livonia, Michigan
Reviewed 12 July 2016

Stayed at the Sheraton Agoura Hills while visiting family. The hotel is set on a hill with beautiful views out of the reception area. Never encountered any employee who wasn't friendly or smiling. Maid service was prompt and done while we were out having breakfast (very fast and thorough). There is free wifi with the room. The mattresses are a...

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Helpful?
Thank tnorton19
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear tnorton19, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. We appreciate you sharing your experiences with us, as it enables us to continue making our always on-going improvement efforts to ensure a pleasant stay and experience for you and all of our valued Sheraton Guest! We...

San Francisco, California, United States
Reviewed 12 July 2016

We had a decent stay at the hotel, but I wouldn't stay here again unless I really needed to. The hotel has a beautiful lobby, friendly/helpful staff, convenient buffet, and the room is comfortable. However, there are a few things that I really didn't like about the hotel. First, the parking cost is insane. $14/night is something one would expect...

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Helpful?
2Thank Olya1
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Olya1, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. The sharing of your experiences great assists our team, as it enables us to continue making our timely & always on-going improvement efforts to ensure a pleasant stay and experience for you and all of our valued...

San Diego
Reviewed 28 June 2016

I was away for business one night. In and out. I chose this Sheraton for it's name brand and felt the pricing was a good value, based on the surrounding area. The room was clean, comfortable, and quiet. Every staff member I met with came across as genuine, friendly, and interested. Overnight parking is $16, which felt like a dig....

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Helpful?
Thank Basil S
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Basil S. Thank you for your kind feedback, which really helps our always on-going service improvement efforts to ensure our guest always feel welcomed and able to fully enjoy their stay experience with our hotel, and our service team. Sharing your experience with us, specifically your positive comments about our team's genuine, friendly and interested perceptions of our staff...

Reviewed 23 June 2016

Nice clean hotel. Stayed here for a wedding. Had lunch at the bar, food was good but it took awhile for the food to come out. Room was clean and beds were comfy. Nice but small work out room. Good breakfast buffet on Sunday morning. Left a pair of shoes in my room and did not notice until a week...

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Helpful?
Thank redjeepps
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear reedjeepps. Thank you for your kind feedback, which really helps our always on-going service improvement efforts to ensure our guest always feel welcomed and able to fully enjoy their stay experience with our hotel, and our service team. Sharing your experience with us, specifically your positive comments about our team's effort to ensure a clean guest room, the great...

Los Angeles, California
Reviewed 15 June 2016

I am currently staying at this hotel, and I have to say that I am extremely disappointed. The property is nice, and the room itself is comfortable, but the walls are sooo thin! I can hear the person next door to me as if we were in the same room. Every word, every laugh, what he is listening to right...

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Helpful?
1Thank GoodTravelRecs
Management response:

Hello Good Travel Recs, Thank you for your great feed back from your stay. I sincerely apologize that we did not meet your expectations during your current stay with us. We certainly would like to reach-out, and further discuss your concerns, if your current visit, still has you checked in as our guest. Meeting your expectations are important to us,...

North Bethesda, Maryland
Reviewed 9 June 2016

Stayed here for a wedding.Not a high-end resort hotel by any means, but it is a nice place with reasonable rates. I used SPG points and I think they recently bumped it up a level, along with many other hotels. Room was nice and comfortable, decent lobby bar, and there's a cool bar across the street. Gym was ok and...

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Helpful?
Thank brian12345
Management response:

Hello brian12345, Thank you for your great feed back from your stay. Your positive comments are greatly appreciated. It is our most sincere intentions to always ensure we are working towards exceeding our guest expectations during their stay with us. Your positive comments always assists our efforts and greatly motivates us during our always on-going service improvement efforts. Again, our...

Palm Springs
Reviewed 6 June 2016

The hotel itself is comfortable, well located if you are in Agoura Hills, and up to the Sheraton Standards. However, I had an unpleasant experience(s) that needs to be addressed by the management. Upon checking-in, I was not informed of any parking fees and the parking is set up without any parking gate. There is no signage indicating there are...

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Helpful?
1Thank RugglesTravel
Management response:

Hello RugglesTravel, Thank you for your great feed back from your stay. I sincerely apologize that we did not meet your expectations during your recent stay with us. Meeting your expectations are important to us, please know that though we have noted all of our parking fees throughout all reservation portals, and again at Check-in, please know that we will...

Reviewed 5 June 2016 via mobile

Have stayed here at this particular Sheraton on two different occasions. Both times have been a pleasure. Clean and comfortable rooms. Great local area surrounding the hotel with plenty of shopping and restaurants. Located very near the freeway but far enough away not to be bothered by traffic noise. Plan on staying here again when in the area.

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Helpful?
Thank noplacelikehome0004
Management response:

Hello noplacelikehome0004, Thank you for your great feed back from your stay. Your positive comments are greatly appreciated. It is our most sincere intentions to always ensure we are working towards exceeding our guest expectations during their stay with us. Your positive comments always assists our efforts and greatly motivates us during our always on-going service improvement efforts. Again, our...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more   less 

Additional Information about Sheraton Agoura Hills Hotel

Address: 30100 Agoura Road, Agoura Hills, CA 91301 (Formerly Renaissance Agoura Hills Hotel)
Region: United States > California > Agoura Hills
Price Range: $233 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Agoura Hills Hotel 3.5*
Number of rooms: 280
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Also Known As:
Agoura Hills Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Agoura Hills Hotel staff and other travellers.
1 question
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San Luis Obispo, CA

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Questions? Get answers from Sheraton Agoura Hills Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with balcony really not worth it”
44mary54, 11 Apr 2017 | Read review
“get a room with a balcony so you can have fresh air.”
Mauidreamers, 30 Mar 2017 | Read review
“First floor rooms are adjacent to meeting spaces, so you may want to request a higher floor for mid-week stays.”
MarieTFer, 27 Mar 2017 | Read review
“Some rooms have a nice view of the hills and wooded area.”
978gails, 22 Mar 2017 | Read review
“watch out--lots of rooms have views of walls and or very unattractive areas of the property.”
Globespinnerfamily, 22 Mar 2017 | Read review
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US$149* /night
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Prices are for 1 room, 2 adults
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