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Extended Stay America - Oakland - Alameda Airport

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Extended Stay America - Oakland - Alameda Airport
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65 Reviews from our TripAdvisor Community

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Showing 64: English reviews
1 review
Reviewed 20 September 2016 via mobile

The area is nice, but the hotel was awful. I first noticed the front desk had a sign, a highlighted notice stating smoking allowed in certain areas but marijuana is not. I thought it odd to have to point that out until I went to my nonsmoking room on the second floor and the window was cracked open when I... More 

Helpful?
Thank CoriRod
Manager_11525, Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

Your review for our hotel was recently brought to my attention. I am sorry to hear that your stay was not pleasant. To uphold our company's high standards, we will make sure to inform guests that we are a non-smoking hotel and we do a better job at enforcing the smoking policy to every single guest moving forward. The staff... More 

Oakland, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016 via mobile

I would like to think the hotel staff at the waterfront Hotel for making my 16 day stay a very wonderful experience my house that caught on fire and my sister had passed away when I checked into my it was wonderful balcony waterfront view very quiet and serene although this is a very difficult time for me they made... More 

Helpful?
Thank toots007
Manager_11525, Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

Your feedback is important. Thank you or sharing. It is great to read how well my staff accommodated you and your daughter during your time of need. I will be sure to inform them on the excellent job they are doing. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Layton, Utah
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2016 via mobile

Hotel was near airport, which is why we chose this hotel. Had to drive quite a ways to find restaurants. Room was clean but had no glasses, cups or coffee maker. There was a nice little kitchen, but there was not one glass or any other kitchen item in the cupboards. There was not a shred of info in the... More 

Helpful?
Thank SDIHH
Manager_11525, Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

I appreciate you bringing your experience to our attention. We appreciate the kind comments about our hotel being clean and quiet. Thank you as well for letting us know that you like our couch and recliner; however, we apologize there wasn't enough utensils provided inside the room, due to policy most of our kitchen items are upon request upon arrival.... More 

TUOLUMNE
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016 via mobile

We had a nice room with friendly staff. Per our request the room was located on the top floor away from elevators and stair. It wS a restful night before our flight. Available ice would have been nice. I would prefer in room coffee makers. ...........................................................

Helpful?
Thank T N
Manager_11525, Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

Thank you for taking the time to write a review. I am pleased to see you enjoyed the friendliness of our stay and your room accommodations, which all helped make your stay suitable. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Reno, Nevada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2016 via mobile

For my 3rd stay in the area, I ended up at the Oakland airport ESA. It's next door to the Oakland Raiders headquarters, so if you care about football, that's great, I guess... I have a king suite this time and I was thrilled with all the space! Until I got farther into the room... Oh my goodness!! The strong... More 

Helpful?
1 Thank Debi R
Manager_11525, Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you had the worst stay in our hotel, everything did not work, bad urine odor in the room, and the shower curtain not changed. We do apologize for all the... More 

Singapore, Singapore
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 July 2016

We were a group of 7 and stayed at this hotel for a night as we had a return flight to catch from Oakland. Very near to the airport. The rooms are clean and spacious and the kitchen also was furnished for doing light cooking. The breakfast was too disappointing. During check-in it was stated that they would provide "grab... More 

Helpful?
Thank Amitabh B
Manager_11525, Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our clean, spacious room and your fully equipped kitchen during your visit. Still, I apologize that our grab-and-go breakfast did not meet your needs. Your comments will be useful as we continue to improve our breakfast offering. Thank... More 

Avondale, Arizona
Level Contributor
127 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 June 2016 via mobile

I stayed here one night. The lady that checked me in was great and so was the lady that checked me out. The room was ok. My only complaint really was that there was a unfinished bottle of liquor under my bed that my foot hit and I threw it away & the continental breakfast could have been better only... More 

Helpful?
Thank travelermanPhoenix
Manager_11525, Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you've found a empty bottle of liquor in your room, I really do apologize about that. To prevent this from happening again, my team is going to make sure that we double check... More 

2 reviews
Reviewed 25 May 2016 via mobile

Stayed here because it was close to our SFO office. I was really let down by the "breakfast options" on our first day - coffee & apples! Front desk said they didn't receive their order the day before - but there's no reason a manager can't go out and pick up something for the guests planning on a quick bite... More 

Helpful?
Thank Marcelo C
Level Contributor
5 reviews
5 hotel reviews
Reviewed 18 May 2016 via mobile

I stayed at this hotel a few years ago and everything was fantastic. I am happy to say it is still a great place to stay. The general manager Justin Villaneuva, is extremely helpful. The rooms are clean, the location is fantastic. A nice place to walk with beautiful view across the bay. I would certainly recommend this hotel if... More 

Helpful?
Thank Vicci724
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful comments about your stay! I am so thrilled to hear that about the great customer service you received and will be sure to share your feedback with the entire team. Once more, thank you for posting your review. We look forward to having... More 

Vallejo, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 March 2016

My stay was wonderful! I loved it so much, I extended my stay by one night. I loved the kitchenette with a few dishes included, the space felt great! The bed was comfortable and the room was clean. I think the service could use a little help, but was over-all nice. It is so close to the Oakland Airport, less... More 

Helpful?
Thank Bek145
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

Thank you so much for posting a review of our property. It's great to hear that you had a wonderful stay and enjoyed our convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Oakland - Alameda Airport

Address: 1260 S. Loop Rd, Alameda, CA 94502 (Formerly Extended Stay Deluxe)
Region: United States > California > Alameda
Price Range: $140 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Oakland - Alameda Airport 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Extended Stay Deluxe Oakland - Alameda Airport Hotel Alameda
Extended Stay Alameda
Alameda Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Oakland - Alameda Airport staff and other travellers.
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Questions? Get answers from Extended Stay America - Oakland - Alameda Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have to stay here, bring your own ice.”
 of 5 bubbles rkickin, 12 Mar 2016 | Read review
“The rooms on the back seem to be quaint with a good view!”
 of 5 bubbles coatsr, 17 Jan 2016 | Read review
“all the walls seem really thin...you can hear talking in the next room and in the hallways.”
 of 5 bubbles lilitch, 8 Jan 2015 | Read review
“It's close to the airport; very close. The airport isn't that active, but the jet noise means you need to keep your windows closed. I'd select (or ask for) a room on the side of the hotel opposite of the airport.”
 of 5 bubbles davidrU8585BS, 17 Sep 2014 | Read review
“Only stay here if you have to. Best to stay on higher floor, very noisy on lower floor from neighbors above.”
 of 5 bubbles 248mariac248, 4 Feb 2014 | Read review
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