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Holiday Inn Express & Suites Napa Valley - American Canyon

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Holiday Inn Express & Suites Napa Valley - American Canyon
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279 Reviews from our TripAdvisor Community

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Showing 251: English reviews
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Portland, Oregon
Reviewed 2 weeks ago via mobile

Stayed here for 1 night while traveling thru to Napa. 1st disappointment - we called directly to the hotel to make our reservation, and specifically requested a room on the first floor since we were traveling with our dogs (note we called just a few hours before we arrived). I was told they would list that in the reservation request....

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Helpful?
Thank robinmW5697HK
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Napa Valley - American Canyon, responded to this review

Hello robinmW5697HK, Thank you for choosing to stay with us and for sharing your experience. It is indeed unfortunate that your experience went down the hill upon check- in due to the room allocation, the air condition system and the noise challenges. Please accept our sincerest apologies for any inconvenience these may have caused you. I have taken note of...

Citrus Heights, California
Reviewed 29 January 2017

We often stay at HI Express as we like the free breakfast (one less meal to worry about), Upgraded to the suite and it was very nice with wetbar and refrigerator, sleeper sofa, and nice views of the hills. The staff was very attentive and we were welcomed as IHG Rewards members. This is a newer property and all amenities...

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Helpful?
Thank dbwbear
Reviewed 4 January 2017 via mobile

I've stayed here twice and both times I had great service. If they have rooms available they will allow early check in which is always convenient. The rooms are nothing fancy but they were clean and the beds were comfortable which is what sold me. If you're looking to stay in the Napa area but want to avoid the Napa...

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Helpful?
2Thank Jonathan C
HIEX-AmericanCanyon, Manager at Holiday Inn Express & Suites Napa Valley - American Canyon, responded to this review

Thank you for being a loyal IHG guest and we greatly appreciate your coming back to our hotel. The Le Paris Artisan is a great place for awesome pastries. We hope to see you again in the future. Thank you

Reviewed 1 January 2017

I like this Holiday Inn well enough and I have stayed on several occasions. The hotel is clean, quiet, close to Walmart and gas station. I would skip the wing stop that is just outside the hotel (wings are terrible). The problem with this hotel is that it is far from everything except the wine train. There is at least...

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Helpful?
1Thank Angel R
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Napa Valley - American Canyon, responded to this review

Dear Angel R, Thank you for taking the time to post a review of our property and for staying with us. I am pleased that you have noticed the cleanliness of our rooms and hotel and appreciate the efficiency of our check in service. I apologize if the proximity of the hotel did not work well for you and your...

London, United Kingdom
Reviewed 31 December 2016 via mobile

The location is pretty good to visit Napa valley and the hotel in very good condition, however check in can take quite a while. The receptionist are slow and not communicative. Upon arrival (30/12/16 late afternoon) they will ask you for an ID and credit card (classic for a check in). When I handed over my passport and credit card...

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Helpful?
Thank LadyVanille
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Napa Valley - American Canyon, responded to this review

Dear LadyVanille, Thank you for staying with us and for being one of our valued guests. We truly appreciate that you have regarded our location and hotel to be nice. However, it is regrettable that the service you received from our reception staff at check in was a letdown. Please accept our sincerest apologies for any inconvenience these have caused....

Calgary, Canada
Reviewed 30 December 2016 via mobile

We used this holiday inn express as our home base to visit six flags discovery Kingdom and jelly belly. The drive was quick and easy to six flags, it was a little farther to jelly belly, but that was a one time tour and six flags was a everyday thing. Check in was quick and easy. There was no fridge...

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Helpful?
Thank chad b
Minnesota
Reviewed 15 November 2016

We stayed one night at this hotel prior to driving to the vineyards in the Napa Valley of California. The room was quiet. It's a bit dated. And, the air conditioner was loud. I would rate this as an average hotel. Though, a good location to begin your touring of the Napa Valley. The breakfast was the usual fare.

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Helpful?
Thank travelingmom1955
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Napa Valley - American Canyon, responded to this review

Dear travelingmom1955, Thank you for taking the time to express your thoughts and concerns. We are glad to know you liked the location of our facility. We would like to apologize that for the shortfalls you have noticed with your room, especially the noise coming from the air-conditioner. We take our guest comments very seriously and always strive to provide...

Anderson CA
Reviewed 15 November 2016

I am a huge supporter for Holiday Inn Express & Suites! They are my first choice when looking for lodging! So when my hubby saw John Fogerty was going to perform in Sonoma's Wine and Music Festival, I booked this hotel which was only a short distance from the arena. Well, the Concert was cancelled and I had paid for...

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Helpful?
Thank susiensugarmae
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Napa Valley - American Canyon, responded to this review

Dear susiensugarmae, Thank you for being one of our valued IHG Rewards Club Gold Members and taking the time to post your feedback. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am happy to learn you chose our hotel for your lodging...

Columbus, Ohio
Reviewed 3 November 2016 via mobile

Nice room and clean. Would have really expected a safe in the room. @@@beware@@@ the vending machines with credit card. $6 for a can of Coke. Highway robbery. Go to the Walmart next door. Good location with easy accessiblity.

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Helpful?
Thank w9pmz
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Napa Valley - American Canyon, responded to this review

Dear w9pmz, Thank you for taking the time to review our hotel and for staying with us. We are glad to hear you found the rooms nice and clean. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We rely on you, our guest, to let us know how we are doing and...

Sherwood Park, Canada
Reviewed 6 October 2016

Stayed three nights in Late Sept. to tour the vineyards. The amenities were no better then Super 8, Sorry Super 8. The cost for the quality was outrageous. The included breakfast was adequate but noting over and above most hotels today that offer it. Room was quiet and clean.

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Helpful?
Thank Jackob_12
HIEX-AmericanCanyon, Manager at Holiday Inn Express & Suites Napa Valley - American Canyon, responded to this review

We apologize for the experience you had during your stay and that you felt our amenities were comparable to a Super 8. Our goal is to ensure a comfortable stay for our guest and our room does include a spacious room, restroom amenities, iron and iron board, 32 HD channels which includes 4 HBO, Keurigg coffee maker and free wifi...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
NOW OPEN! The NEW Holiday Inn Express & Suites Napa Valley is located in one of the world s most prestigious wine regions featuring first class dining, golf courses, and wineries. Situated at Napa Junction across from beautiful Main Street Park the hotel is adjacent to numerous eateries and retail businesses including Starbucks, Sonic and Wal-Mart. A short eight mile drive along historic HWY 29 brings you to downtown Napa with world-renowned restaurants, boutique shops and Yountville & St. Helena with over 350 wineries & numerous championship golf courses. For family fun try Six Flags Discovery Kingdom Vallejo. Adults will love the Napa Valley Wine Train s lunch & dinner excursions through Napa s countryside. Notable local area companies include Foster s Wine Group, Coca Cola, GL Mezetta & Anheuser-Busch. Napa Valley s newest hotel has 101 luxuriously appointed guest rooms and suites are equipped with pillow top beds, the signature Smart Bath Collection, 32 flat panel televisions, and complimentary wired/wireless high-speed Internet access. The hotel also features a beautifully designed patio area with outdoor pool and spa, a state-of-the-art exercise room, business center, and over 2,000 square feet of flexible meeting space. Make your experience in the wine country a memorable one and join us at the Holiday Inn Express & Suites - the only hotel in the Napa Valley where you can Stay Smart! ... more   less 

Additional Information about Holiday Inn Express & Suites Napa Valley - American Canyon

Address: 5001 Main St, American Canyon, CA 94503-1196
Region: United States > California > Napa Valley > American Canyon
Price Range: $160 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Napa Valley - American Canyon 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express And Suites Napa Valley - American Canyon
Holiday Inn Express & Suites Napa Valley - American Canyon Hotel American Canyon
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Napa Valley - American Canyon staff and other travellers.
1 question
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Phoenix, Arizona

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Questions? Get answers from Holiday Inn Express & Suites Napa Valley - American Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor facing hills is best. The suites are good for a family.”
 of 5 bubbles dbwbear, 29 Jan 2017 | Read review
“Just make sure the amenities you are used to having will be available when staying at this hotel site.”
 of 5 bubbles susiensugarmae, 14 Nov 2016 | Read review
“Ask for "parkside" rooms on the second or third floor for a quiet room, And you you'll get an interesting view of the Napa hills to boot.”
 of 5 bubbles W1187RJdavidp, 13 Aug 2016 | Read review
“Ask for a room on the first floor if you have children or heavy feet while walking. I think they have poor insulation.”
 of 5 bubbles jorano2016, 7 Aug 2016 | Read review
“Great location and clean”
 of 5 bubbles SeanB805, 24 Oct 2015 | Read review
5 of 5