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Extended Stay America - Orange County - Anaheim Convention Center

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Extended Stay America - Orange County - Anaheim Convention Center
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200 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Reviewed yesterday NEWvia mobile

One of the worst places I have stayed in a very long time. First impressions are everything! Outside landscaping in need of maintenance. The lobby was a disgusting mess--had palm tree seeds all over the carpet. We (3 couples) originally arrived before checkin time & our rooms were not ready which was fine! We went back 2 hrs later, the...

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Helpful?
Thank Xpose
Tehran, Iran
Reviewed 2 weeks ago

We had a lovely stay for more than 3 weeks at this nice hotel. The location of the hotel is perfect with less than 5 minutes walk to Disneyland! The staff was were nice and friendly and I have to express my appreciation to Carolyn and Cheryl for being very helpful, nice and considerate people. The breakfast and coffee were...

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Helpful?
Thank Saeed54
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for reviewing your extended stay at our hotel, Extended Stay America - Orange County - Anaheim Convention Center. We are so glad our location was perfect for your visit and that you were very impressed with the service our staff delivered. We work hard to provide high levels of service, so we will share your compliments with Carolyn...

Chennai (Madras), India
Reviewed 2 weeks ago

I am an international traveller and i stayed in this hotel for 14 days. The total charge is $865 but these cheaters charged me a extra $672 without my knowledge in my credit card. They charged me after my check out date and whenever i call them, they say they are just investigating on this. Bloody buggar i dont know...

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Helpful?
Thank Jagadeesan T
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for staying at our hotel. I apologize there was a potential overcharge for your stay. I assure you that this was not deliberate, and I apologize for the inconvenience this caused you. I am investigating our records and will contact you as soon as possible to make this right. General Manager

Portland, Oregon
Reviewed 3 weeks ago

We stayed there with our 2.5 years old. It is a decent place to stay if you have budget restrictions. It is at walkable distance tom disneyland. There are lots of great places to eat around. The rooms have fully equipped kitchenette which was must to have for us. Bathroom was not good. Reception staff was nice, helpful and courteous....

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Helpful?
Thank outdoorUMass
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for reviewing your stay at Extended Stay America - Orange County - Anaheim Convention Center. We are glad you were pleased with our location close to Disneyland and the comfort of having a kitchen in our suites as this is an important feature to many travelers staying for multiple nights. We appreciate your feedback and hope that your...

Antelope, California
Reviewed 3 weeks ago

While this is not the fancy type hotels it is very nice for a family. Each suite has a complete full size refrigerator, stove, microwave and dishwasher with dishes and coffee maker available. If you drive in just bring enough groceries and have breakfast, snacks and coffee comfortable while getting the kids dressed and ready for a fun day in...

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Helpful?
Thank billmF9734EZ
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

We appreciate your fantastic review of Extended Stay America - Orange County - Anaheim Convention Center. Thank you for mentioning us as a great value for money. We are thrilled to know how much you appreciated our well-appointed suite complete with a kitchen as well as our excellent location. Impressing our guests is our top priority, so I am happy...

Sacramento, California
Reviewed 4 weeks ago

needed help changing rooms because we messed up what rooms we had reserved. they changed it and made it very easy. great service! they were very nice about it and this isnt the first time we have stayed there. always a good and easy time at this place.

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Helpful?
Thank idntevenlift
00esa, Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for returning to Extended Stay America - Orange County - Anaheim Convention Center. There is no better compliment than a guest who keeps coming back time after time! I'm so glad you continue to enjoy our exceptional service, especially that you received from our Front Desk Team. I will definitely share your compliments with them. It is always...

Reviewed 4 November 2016 via mobile

It was perfect for going to Disneyland with my spouse muffins and coffee in the morning and oatmeal can't go wrong with the hotel highly recommend it! Service at front desk was excellent and 5$ shuttle for the whole day

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Helpful?
Thank Harry L
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for the fantastic review of Extended Stay America - Orange County - Anaheim Convention Center and for being our valued guest. It is great to read that you were impressed with our convenient location, the breakfast we serve and our front desk service. We appreciate you recommending us online and hope to see you again soon. Sincerely, General...

Grand Mound
Reviewed 19 October 2016 via mobile

Great motel, if your sole purpose is sleep there when you go to Disneyland and that is it. Nothing spectacular. Coffee in the lobby? Maybe. But not when you want it or need it. Most times, not. "Grab and go breakfast"? How about "Crap and go"? A dollar store muffin and granola bar? Really? Rooms were clean. But the hotel,...

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Helpful?
Thank Vincent G
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for sharing your thoughts about your stay with us. We are happy our location close to the Disneyland was perfect for your needs and that you were satisfied with your clean room. However, we are sorry for not being able to impress you with our breakfast offerings and for your disappointment with our customer service. We appreciate you...

Pinole, California
Reviewed 18 October 2016

Room was dirty as other guests have said. Rude receptionist on evening shift not helpful at all. No housekeeping service have to exchange your used towels. I would think if you had to stay here it would be doable but would not recommend this place. The Free Parking was about the only bonus.

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Helpful?
Thank debrahV6180BY
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for your recent stay and your feedback. We have read your comments and are sorry to hear we did not deliver a fresh and clean suite during your stay. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where...

Reviewed 12 October 2016 via mobile

The stay was very nice and warm, the staff was very nice and friendly especially the girl behind the desk named Cheryl. She went out of her way to help us find a good option to revalue using local transport.

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Helpful?
Thank Georgie M
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for the feedback regarding your recent stay at Extended Stay America - Orange County - Anaheim Convention Center. It's so great to read that Cheryl our front desk staff made your visit a memorable one. She is definitely one of the favorites of our guests and I will make sure to recognize her efforts. Thanks again, we look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Breakfast

Additional Information about Extended Stay America - Orange County - Anaheim Convention Center

Address: 1742 S Clementine St, Anaheim, CA 92802-2902
Region: United States > California > Orange County > Anaheim
Price Range: $139 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - Anaheim Convention Center 2.5*
Number of rooms: 124
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Also Known As:
Extended Stayamerica Anaheim Hotel Anaheim
Extended Stay America Anaheim
Extended Stay Anaheim
Anaheim Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orange County - Anaheim Convention Center staff and other travellers.
3 questions
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10 months ago

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Questions? Get answers from Extended Stay America - Orange County - Anaheim Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the top two floors with windows behind the hotel. Fireworks shows can be seen from your room even if not in the park.”
 of 5 bubbles billmF9734EZ, 14 Nov 2016 | Read review
“I do NOT recommend this Hotel”
 of 5 bubbles campos662011, 5 Sep 2016 | Read review
“The service we receive was excellent”
 of 5 bubbles Padoke, 21 Aug 2016 | Read review
“Even the ground-floor room along the driveway was quiet.”
 of 5 bubbles RichardP105, 30 Jun 2016 | Read review
“Away from stairwells & elevators.”
 of 5 bubbles scoeyd, 13 Jun 2016 | Read review
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