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Extended Stay America - Orange County - Anaheim Convention Center

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Extended Stay America - Orange County - Anaheim Convention Center
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205 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Alameda, California
Reviewed 2 weeks ago

i stayed at this hotel with my friend for new years eve weekend and we were there for 3 nights. we came with high expectations cause we heard extended stay america had a kitchen and we were excited to maybe cook. upon coming to the hotel the front desk wasn't very friendly and said housekeeping is extra charge and asked...

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Helpful?
1Thank sarah w
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Sarah, It is disappointing that our hotel did not meet your expectations in several ways, and we apologize your overall stay was not satisfying. We will work to improve the deficiencies you identified. Our team leaders have been notified of your comments, and have been directed to make the necessary corrections so you and our future guests will have a...

Reviewed 3 weeks ago via mobile

We stayed in Extended stay America in Anaheim, CA. This is the worst hotel I have ever been to. We stayed there during the Christmas time and upon our arrival, there were no coffee maker, no kitchen utensils in the room, no soaps or shampoos in the bathroom , beds with dirty sheets and blankets with stains in it. After...

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Helpful?
Thank Moshiul H
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for your candid review, we apologize your stay was less than perfect. Your experience is not representative of our usual performance, and we regret falling short of your expectations. We hope you will consider staying with us again as we would love to provide you with an excellent experience.    Sincerely, General Manager

Reviewed 4 weeks ago via mobile

it's the most beautifuul and comfortable hotel in this street and the employees is very hosts and very kindlly and Cheryl is the best one .she helped me many times and adviced me many things. iam really thanx her

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Helpful?
Thank Razan M
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for staying with us at Extended Stay America Orange County - Anaheim Convention Center. We are thrilled to read you had an amazing stay and loved our well-kept property. Thanks for mentioning our staff, especially, Cheryl. She is a true asset to our team, and we will be sure to share your gracious compliments with her for the...

Taipei
Reviewed 4 weeks ago

Like many people said in comments, room is not clean. They didnt even change bed sheet. So many hairs on bed. I have to put the towel on the bed and pillow so i can sleep. I booked it on adoga and pay cash. It showed I pay 517 at the counter but end up i pay 606 because the...

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Helpful?
Thank kyle664
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for the feedback about your stay with us. Although we are glad you liked your spacious room, we are sorry for the cleanliness issue you had with it. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. We...

Reviewed 12 December 2016

very nice team, enjoyed the stay and team was helpful. they give ameneties and look after the guests :). I stayed for 2 months and it was a nice stay and the location is amazing close to disneyland and nice restaurants

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Helpful?
Thank jalal L
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for being our guest and taking the time to review your experience at Extended Stay America - Orange County - Anaheim Convention Center. We are so pleased to read you loved our convenient location which was perfect for your needs and that you were impressed with our helpful associates. We will surely share your review with our team,...

Reviewed 8 December 2016 via mobile

One of the worst places I have stayed in a very long time. First impressions are everything! Outside landscaping in need of maintenance. The lobby was a disgusting mess--had palm tree seeds all over the carpet. We (3 couples) originally arrived before checkin time & our rooms were not ready which was fine! We went back 2 hrs later, the...

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Helpful?
Thank Xpose
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for being our guest and providing your feedback. Please accept our apologies for the "unkempt" condition of the suites and the lobby are you reported in your review. Your comments will be shared with our team so we can address these issues immediately. We take great pride in the service, cleanliness and maintenance of our hotel, and we...

Tehran, Iran
Reviewed 22 November 2016

We had a lovely stay for more than 3 weeks at this nice hotel. The location of the hotel is perfect with less than 5 minutes walk to Disneyland! The staff was were nice and friendly and I have to express my appreciation to Carolyn and Cheryl for being very helpful, nice and considerate people. The breakfast and coffee were...

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Helpful?
Thank Saeed54
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for reviewing your extended stay at our hotel, Extended Stay America - Orange County - Anaheim Convention Center. We are so glad our location was perfect for your visit and that you were very impressed with the service our staff delivered. We work hard to provide high levels of service, so we will share your compliments with Carolyn...

Chennai (Madras), India
Reviewed 22 November 2016

I am an international traveller and i stayed in this hotel for 14 days. The total charge is $865 but these cheaters charged me a extra $672 without my knowledge in my credit card. They charged me after my check out date and whenever i call them, they say they are just investigating on this. Bloody buggar i dont know...

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Helpful?
1Thank Jagadeesan T
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for staying at our hotel. I apologize there was a potential overcharge for your stay. I assure you that this was not deliberate, and I apologize for the inconvenience this caused you. I am investigating our records and will contact you as soon as possible to make this right. General Manager

Portland, Oregon
Reviewed 15 November 2016

We stayed there with our 2.5 years old. It is a decent place to stay if you have budget restrictions. It is at walkable distance tom disneyland. There are lots of great places to eat around. The rooms have fully equipped kitchenette which was must to have for us. Bathroom was not good. Reception staff was nice, helpful and courteous....

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Helpful?
Thank outdoorUMass
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for reviewing your stay at Extended Stay America - Orange County - Anaheim Convention Center. We are glad you were pleased with our location close to Disneyland and the comfort of having a kitchen in our suites as this is an important feature to many travelers staying for multiple nights. We appreciate your feedback and hope that your...

Antelope, California
Reviewed 14 November 2016

While this is not the fancy type hotels it is very nice for a family. Each suite has a complete full size refrigerator, stove, microwave and dishwasher with dishes and coffee maker available. If you drive in just bring enough groceries and have breakfast, snacks and coffee comfortable while getting the kids dressed and ready for a fun day in...

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Helpful?
Thank billmF9734EZ
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

We appreciate your fantastic review of Extended Stay America - Orange County - Anaheim Convention Center. Thank you for mentioning us as a great value for money. We are thrilled to know how much you appreciated our well-appointed suite complete with a kitchen as well as our excellent location. Impressing our guests is our top priority, so I am happy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Breakfast included

Additional Information about Extended Stay America - Orange County - Anaheim Convention Center

Address: 1742 S Clementine St, Anaheim, CA 92802-2902
Region: United States > California > Orange County > Anaheim
Price Range: $141 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - Anaheim Convention Center 2.5*
Number of rooms: 124
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Also Known As:
Extended Stayamerica Anaheim Hotel Anaheim
Extended Stay America Anaheim
Extended Stay Anaheim
Anaheim Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orange County - Anaheim Convention Center staff and other travellers.
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Questions? Get answers from Extended Stay America - Orange County - Anaheim Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay at the higher floors for usually less noise.”
 of 5 bubbles sarahwS9974YS, 4 Jan 2017 | Read review
“Ask for the top two floors with windows behind the hotel. Fireworks shows can be seen from your room even if not in the park.”
 of 5 bubbles billmF9734EZ, 14 Nov 2016 | Read review
“I do NOT recommend this Hotel”
 of 5 bubbles campos662011, 5 Sep 2016 | Read review
“The service we receive was excellent”
 of 5 bubbles Padoke, 21 Aug 2016 | Read review
“Even the ground-floor room along the driveway was quiet.”
 of 5 bubbles RichardP105, 30 Jun 2016 | Read review
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