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Extended Stay America - Orange County - Anaheim Convention Center

Booking.comUS$95*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Extended Stay America - Orange County - Anaheim Convention Center
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216 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Orange County - Anaheim Convention Center
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Showing 207: English reviews
Sacramento, California
Reviewed 7 November 2016

needed help changing rooms because we messed up what rooms we had reserved. they changed it and made it very easy. great service! they were very nice about it and this isnt the first time we have stayed there. always a good and easy time at this place.

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Helpful?
Thank idntevenlift
00esa, Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for returning to Extended Stay America - Orange County - Anaheim Convention Center. There is no better compliment than a guest who keeps coming back time after time! I'm so glad you continue to enjoy our exceptional service, especially that you received from our Front Desk Team. I will definitely share your compliments with them. It is always...

Reviewed 4 November 2016 via mobile

It was perfect for going to Disneyland with my spouse muffins and coffee in the morning and oatmeal can't go wrong with the hotel highly recommend it! Service at front desk was excellent and 5$ shuttle for the whole day

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Helpful?
Thank Harry L
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for the fantastic review of Extended Stay America - Orange County - Anaheim Convention Center and for being our valued guest. It is great to read that you were impressed with our convenient location, the breakfast we serve and our front desk service. We appreciate you recommending us online and hope to see you again soon. Sincerely, General...

Grand Mound
Reviewed 19 October 2016 via mobile

Great motel, if your sole purpose is sleep there when you go to Disneyland and that is it. Nothing spectacular. Coffee in the lobby? Maybe. But not when you want it or need it. Most times, not. "Grab and go breakfast"? How about "Crap and go"? A dollar store muffin and granola bar? Really? Rooms were clean. But the hotel,...

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Helpful?
Thank Vincent G
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for sharing your thoughts about your stay with us. We are happy our location close to the Disneyland was perfect for your needs and that you were satisfied with your clean room. However, we are sorry for not being able to impress you with our breakfast offerings and for your disappointment with our customer service. We appreciate you...

Pinole, California
Reviewed 18 October 2016

Room was dirty as other guests have said. Rude receptionist on evening shift not helpful at all. No housekeeping service have to exchange your used towels. I would think if you had to stay here it would be doable but would not recommend this place. The Free Parking was about the only bonus.

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Helpful?
Thank debrahV6180BY
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for your recent stay and your feedback. We have read your comments and are sorry to hear we did not deliver a fresh and clean suite during your stay. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where...

Reviewed 12 October 2016 via mobile

The stay was very nice and warm, the staff was very nice and friendly especially the girl behind the desk named Cheryl. She went out of her way to help us find a good option to revalue using local transport.

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Helpful?
Thank Georgie M
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for the feedback regarding your recent stay at Extended Stay America - Orange County - Anaheim Convention Center. It's so great to read that Cheryl our front desk staff made your visit a memorable one. She is definitely one of the favorites of our guests and I will make sure to recognize her efforts. Thanks again, we look...

Reviewed 1 October 2016 via mobile

We have been to several hotels near Disneyland in the past. This one was based solely on price and offer of the amenities we required. Parking is free, wifi is free and breaky is free as well as a good little kitchenette (some utensils included but not much. No dishsoap either). For how long we actually spend in our room...

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Helpful?
Thank Nadine R
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

We appreciate you choosing to stay at Extended Stay America - Orange County - Anaheim Convention Center. We are happy to know you found us to be a good value and that you liked your room with a kitchenette. We are happy to read your overall visit was satisfactory, and that you and your family will be visiting us again...

Las Vegas, Nevada
Reviewed 6 September 2016

room was dirty, there was popcorn under the chair, there was a counterfeit pen under the bed, the room was smelly , at this point i don't even know if the bed was cleaned. i will never reccommend anybody here

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Helpful?
Thank campos662011
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for your review. I apologize that our front office team fell short of providing you with the excellent service that we strive for daily. The cleanliness and room condition you describe is unacceptable and not at all representative of our quality standards. We are meeting with staff members to discuss this situation and reiterate the importance of impeccable...

Reviewed 22 August 2016 via mobile

We stayed her for a weekend volleyball tournament. The hotel was filthy, our room was disgusting/smelly and the staff were rude and not helpful. "Breakfast" consisted of bad muffins, instant oatmeal and granola bars. Worst hotel ever. Our room had been painted that day, so the room stunk of a strong paint smell, the front desk staff was rude and...

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Helpful?
Thank Amy H
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for staying with us and for your review. We are so very sorry to see you did not have a very good experience and that you found your accommodations to be poorly cleaned and maintained. What you encountered is not the norm for us and we have addressed this with our entire staff from housekeeping to hospitality. We...

Orange, California
Reviewed 22 August 2016

We checked in with the help of Cheryl at the front desk. She is the kindest person that I have ever met at a hotel front desk. She made us feel welcomed and helped us settle down. When we needed some help with our room, she was readily available to help out, and always with a jovial and friendly smile....

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Helpful?
Thank Padoke
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for your review filled with so many kind comments! We are thrilled to hear you had a great stay with us at Extended Stay America - Orange County - Anaheim Convention Center and that the service you received from Cheryl contributed to making your stay a great one. She is a true asset to our team, and we...

Reviewed 19 August 2016 via mobile

The staff here is always wonderful. They are always helpful. Cheryl is always very helpful. She is always polite and kind. Goes out of her way for guest. I have used this hotel alot. I would recommend it to anyone travelling to Disneyland.

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Helpful?
Thank Heather B
00esa, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for choosing Extended Stay America - Orange County - Anaheim Convention Center once again for your accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team, especially with Cheryl, for a job well done. We appreciate...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Orange County - Anaheim Convention Center

Address: 1742 S Clementine St, Anaheim, CA 92802-2902
Region: United States > California > Orange County > Anaheim
Price Range: $145 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - Anaheim Convention Center 2.5*
Number of rooms: 124
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Also Known As:
Extended Stayamerica Anaheim Hotel Anaheim
Extended Stay America Anaheim
Extended Stay Anaheim
Anaheim Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orange County - Anaheim Convention Center staff and other travellers.
3 questions
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Questions? Get answers from Extended Stay America - Orange County - Anaheim Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't book it”
liewenz, 3 Feb 2017 | Read review
“Top floor - the walls are paper thin!!! Corner Rooms with king beds have a great layout with a small sitting area and room to swing a cat!”
RobTravels416, 24 Jan 2017 | Read review
“stay at the higher floors for usually less noise.”
sarahwS9974YS, 4 Jan 2017 | Read review
“Ask for the top two floors with windows behind the hotel. Fireworks shows can be seen from your room even if not in the park.”
billmF9734EZ, 14 Nov 2016 | Read review
“I do NOT recommend this Hotel”
campos662011, 5 Sep 2016 | Read review
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Prices are for 1 room, 2 adults
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