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Embassy Suites by Hilton Arcadia Pasadena Area

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Embassy Suites by Hilton Arcadia Pasadena Area
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826 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Arcadia Pasadena Area
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Showing 813: English reviews
Reviewed 3 weeks ago

This Embassy Suites hotel is a great place to stay. We felt pampered the whole time! We especially loved the complimentary breakfast! The room was beautiful and very clean; we will definitely consider staying here again!

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Helpful?
Thank joannehM2839HC
Luis P, General Manager at Embassy Suites by Hilton Arcadia Pasadena Area, responded to this review

Dear joannehM2839HC, Thank you for taking the time to submit a review and overall favorable ratings! We look forward to welcoming you back to the Embassy Suites by Hilton Arcadia. Sincerely, Luis Plascencia

Fresno, California
Reviewed 3 weeks ago

Embassy Suites arcadia is a great hotel with quality service!! I recommemd to all! The digital room key feature is an added bonus!!!! The complimemtary breakfast has a chef to make your eggs to order!!!

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Helpful?
Thank teresadC8457KU
Luis P, General Manager at Embassy Suites by Hilton Arcadia Pasadena Area, responded to this review

Dear teresadC8457KU, Thank you very much for taking the time to share this wonderful feedback with us! I am so pleased to read that you enjoyed the fresh cooked to order breakfast and Digital Key. We look forward to welcoming you back to the Embassy Suites by Hilton Arcadia. Sincerely, Luis Plascencia General Manager

Elk Grove, California
Reviewed 3 weeks ago

Check-in process was the most pleasant ever. The young man greeted me immediately, acknowledged me as a Hilton Honors member and provided excellent excellent service. Answered all of my questions regarding the hotel, the surrounding area and the morning commute. The morning breakfast is a plus. However, one thing that I did not care for is that I was running...

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Helpful?
Thank Jawwws03
Luis P, General Manager at Embassy Suites by Hilton Arcadia Pasadena Area, responded to this review

Dear Jawwws03, Thank you very much for taking the time to share this valuable feedback with us! I am so pleased to note that you have enjoyed your stay and have been pleased with the service and accommodations. I also want to thank you for sharing your breakfast experience and assure you that we will meet with our restaurant team...

Des Moines, United States
Reviewed 3 weeks ago

Close to the race track. Great managers reception and good free breakfast. I was always greeted every day with a friendly smile and they addressed me by name. The bacon and omelets were great. Plenty of free parking and close to the interstate and major roadways. Its an older suite but well maintained and a beautiful comfortable suite.

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Helpful?
Thank Mark L
Luis P, General Manager at Embassy Suites by Hilton Arcadia Pasadena Area, responded to this review

Thank you very much for taking the time to share this wonderful feedback with us! I am so pleased to read that you enjoyed the fresh cooked to order breakfast and amenities. We look forward to welcoming you back to the Embassy Suites by Hilton Arcadia. Luis Plascencia General Manager

Aptos, California
Reviewed 4 weeks ago

I stayed two nights, two months in a row for business. Decent, slightly outdated version of embassy suites. I've stayed in many other of their hotels and would consider rooms here to be in need of a refresh. Had to be moved to a new room my first visit when my first room had water literally running down a pipe...

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Helpful?
Thank Da2011
Launceston, Australia
Reviewed 5 weeks ago via mobile

We stayed for 3 nights and we were very happy with our spacious suite. The hotel is a little outdated in decor but was very clean and charming and the waterfall and koi pond were delightful. Breakfast was included and was delicious with a good variety. I must mention the exceptional service from Ruben who drove us several times in...

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Helpful?
Thank donloraus66
Luis P, General Manager at Embassy Suites by Hilton Arcadia Pasadena Area, responded to this review

Thank you very much for taking the time to share this feedback with us. I am thrilled to read that you enjoyed your stay with us and for recognizing Ruben, I will certainly pass your comments to him. Thank you again and we look forward to welcoming you in the near future! Luis Plascencia General Manager

Danville, CA
Reviewed 2 November 2016

Very happy with our room! We even received complimentary snacks and drinks in our room! I would highly recommend this hotel. The location was wonderful. We could walk to Starbucks, and many restaurants. Very close to the freeway.

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Helpful?
Thank 853shellym
Luis P, General Manager at Embassy Suites by Hilton Arcadia Pasadena Area, responded to this review

Dear 853shellym, Thank you for taking the time to submit a review and overall favorable ratings! We look forward to welcoming you back to the Embassy Suites by Hilton Arcadia.

Reviewed 27 October 2016

The hotel manager failed to own the problem and wanted to talk about all of the ways in which my bags may have interacted with other people's bags during my transit to the hotel and a multitude of other possibilities.

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1Thank michaelcC3985BV
Luis P, General Manager at Embassy Suites by Hilton Arcadia Pasadena Area, responded to this review

Dear michaelcC3985BV, The safety and wellbeing of our guests is our top priority and thus we take allegations of bedbugs extremely seriously. As soon as we were informed of this issue we immediately brought in a pest control specialist who confirmed no bed bug infestation and treated the room as a precaution. While rare, bedbugs can come into the hotel...

Phoenix, Arizona
Reviewed 27 October 2016

Place could use a complete rebuild - it is currently 1970's! Many repairs needed to the building and my room! Just need overhaul. To put it in a nutshell -- look for another place until this one is updated.

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Helpful?
Thank joedebosco2
Luis P, General Manager at Embassy Suites by Hilton Arcadia Pasadena Area, responded to this review

Dear joedebosco2, Thank you for your review and I am excited to announce that we will be renovating in early 2017.

Escondido, California
Reviewed 26 October 2016 via mobile

I honestly want to give this hotel a 4 or 5 but the hotel is in really poor shape. Great customer does help out a place but when your bathroom is rusted and the shower head falls off, yes it fell off you can not come back from that. Overall our room was a one bedroom and there were stains...

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Helpful?
Thank RNA47
Luis P, General Manager at Embassy Suites by Hilton Arcadia Pasadena Area, responded to this review

Dear RNA47, Thank you for your feedback and recognizing out service! Our goal is to provide our guests with a revitalizing experience and I’m quite disappointed to hear we fell short during your stay. We are in the early stages of planning the guest room renovation which is currently scheduled for mid-January 2017. I hope you will allow us the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning

Additional Information about Embassy Suites by Hilton Arcadia Pasadena Area

Address: 211 E Huntington Dr, Arcadia, CA 91006-3745
Region: United States > California > Arcadia
Price Range: $166 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Arcadia Pasadena Area 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Embassy Suites Hotel Arcadia
Embassy Suites Arcadia
Arcadia Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Arcadia Pasadena Area staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Arcadia Pasadena Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room at another hotel...”
 of 5 bubbles Q5145KDdavidh, 22 Nov 2016 | Read review
“Online check feature that allows you to see all of the floors,the rooms and where they are positioned. Ask about the wifi signal as well.”
 of 5 bubbles Jawwws03, 15 Nov 2016 | Read review
“I was on a top floor and my room was very quiet.”
 of 5 bubbles Sharob2, 21 Oct 2016 | Read review
“Every room has a breathtaking view of the Atrium, which is a unique feature unlike anything I have seen before.”
 of 5 bubbles SheriffGunn, 11 Oct 2016 | Read review
“Avoid being over breakfast area or near elevators”
 of 5 bubbles WillieMacfan, 10 Sep 2016 | Read review
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