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Extended Stay America - Los Angeles - Arcadia

121 reviews
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Traveller (18)
Room & Suite (11)
Dining (2)
Overview
  • Excellent36%
  • Very good14%
  • Average14%
  • Poor14%
  • Terrible22%
Travellers talk about
“grab and go”(4 reviews)
“her hands”(2 reviews)
“busy freeway”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (121)Write a Review
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All reviewsgrab and goher handsbusy freewayon site laundryfull kitchenfree wifiaccessible roomnight staffbasketball courtthe entire hotelbeds were comfortablegreat customer servicewould stay againfront desk staffmarthapetskitchenette
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1 - 5 of 120 reviews
Reviewed 1 week ago

this hotel has got to be the closest to actually staying at your own home. i recommend this to anyone who likes the environment. The basketball court court in back is one of the best things that i like. They are pet friendly and never...More

Review collected in partnership with Extended Stay
Thank feleciam2018
Response from 00esa, Manager at Extended Stay America - Los Angeles - ArcadiaResponded 1 week ago

Thank you for staying at Extended Stay America and for bringing along your furry friend. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax. Thanks for the recommendation, and we hope to welcome you and your pet back...More

Hotel's Favourite
Reviewed 1 November 2017

Jess is a consistent amazing front desk staff. She is very calm and patient. She actively listens to ensure a great stay. Tracey is the perfect housekeeper. Her warm smile and bright greetings just make my day! Honestly!!! Martha the Gm is very warm and...More

Review collected in partnership with Extended Stay
Thank Shanel J
Response from 00esa, Manager at Extended Stay America - Los Angeles - ArcadiaResponded 2 November 2017

Shanel, thank you for choosing Extended Stay America and sharing a fantastic review. Our associates are our best asset, and they work hard to create a welcoming experience for all of our guests. We will be sure to share your compliments with Jess, Tracey, and...More

Reviewed 12 January 2018

My wife and I had reservations through Priceline at Extended Stay America - Los Angeles - Arcadia 12/31/17 - 1/2/18 for a trip to the Rose Parade and Rose Bowl. I called the hotel around 12:00 PM to verify our reservation and to see about...More

1  Thank matthewgregory19
Response from 00esa, Manager at Extended Stay America - Los Angeles - ArcadiaResponded 13 January 2018

Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. Unfortunately,...More

Reviewed 12 January 2018

Do not trust this hotel chain. They overbooked, left us with no alternative and still have our money! Our family booked a room several weeks in advance. We called at noon to check in but were told we would need to come back at 3:00....More

2  Thank GeorgiaTeacher11
Response from 00esa, Manager at Extended Stay America - Los Angeles - ArcadiaResponded 4 weeks ago

Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. If...More

Reviewed 9 January 2018 via mobile

We ended up stuck here because the outrageous prices of other hotels near Pasadena because of the Rose Bowl. The bed had three tiny pillows and we weren't told we could not have an extra. There was hair on the bed and the room was...More

Thank Jim B
Response from 00esa, Manager at Extended Stay America - Los Angeles - ArcadiaResponded 10 January 2018

Jim, we apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our Housekeeping team to make sure all procedures are being followed so this does not happen again. We want you to know that we...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$99 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$99 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (18)
Room & Suite (11)
Dining (2)
Questions & Answers
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Room Tips
"Do not stay here. They overbooked and will not refund our money."
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"No good room tips available"
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"Try to score a refurbished room."
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"don't confuse this place with the Monrovia one. Monrovia sucks"
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