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Hyatt Grand Aspen

#8 of 34 Hotels in Aspen
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hyatt Grand Aspen
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222 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Reviewed 18 March 2017

Hyatt Grand Aspen is a wonderful facility, located within a short walk to the heart of Aspen. The staff is very helpful and knowledgable with the many activities available within and around Aspen. The rooms have a very comfortable feel, unlike many hotel rooms we have been to in the past. All and all a very good experience and one...

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Helpful?
Thank BW B
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the nice review - glad we were able to be part of your holiday. I agree, our location is tough to beat and anyplace that is too far to walk in town our drivers will gladly take you there. Please visit us again soon. Vic G.

Reviewed 17 March 2017

Incredible experience. Location is ground zero. Our 3 bedroom accommodations were good with well equipped kitchens.Tthe beds and linens were top-of-the-line. Well built building where you did not hear noise from units above you. The staff was warm and made you feel like you were at home. Great feature for a condo, all rooms have separate HVAC controls.

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Helpful?
Thank Paul F
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the very nice review and grateful that your experience was, what we here at the property hope to achieve with each and every visitor. Thanks again. Vic G.

Castle Pines, Colorado
Reviewed 17 March 2017

The Hyatt Grand Aspen can easily claim to be in the company of the finest mountain resorts in the world! Everything is "top drawer" including location, style, furnishings, property amenities, and service. A plethora of restaurants, clubs, shops, and activities are literally walking distance from your front door.

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Helpful?
Thank gregcZ2717MD
Vic G, Manager at Hyatt Grand Aspen, responded to this review

WOW!!! I like that claim. I haven't been to many mountain resorts but I will gladly take your word for it. Glad you enjoyed the property, its staff and Aspen. Thanks again. Vic G.

Texas
Reviewed 17 March 2017

this property is the shinning star of all Hyatt properties> Great service, friendly staff and nice quests generally. This property has it all......fine facilities, excellent pool and hot tub and the fire pit at night is just a delight. Staff is well trained and ready to handle any quest request Housekeeping is friendly eager to serve and keeps the units...

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Helpful?
Thank revluc68
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful comments and for describing us out as a "shinning star". We feel the same way but its nice to have others notice it as well. Also glad to read that the staff performed as trained and expected. Thanks again. Vic G.

Washington DC, District of Columbia
Reviewed 17 March 2017

For the past ten years my wife and I have spent one or more often two weeks each winter at this great resort. We are usually in a spacious, two bedroom unit with kitchen that affords plenty of space to accommodate and entertain another couple. The staff and furnishings here are top notch -- many of the staff have been...

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Helpful?
Thank srhunsicker
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for taking the time to review us and for the very nice review - much appreciated!! Thank you as well for noticing the many of our staff members have been with us for years - one of the things that makes our property special. Thanks again. Vic G.

Reviewed 17 March 2017

The Aspen Grand Hyatt is without question the best value in Aspen. A block from the Gondola to ski Ajax's powder, and walking distance to all the world class shops and restaurants in Aspen's core. Daily shuttles to each of the mountains, as well as the public bus station right across the street for convenient transport to Highlands, Buttermilk and...

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Helpful?
Thank David G
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful review, glad to read that you found us to be a "luxury retreat". I enjoy seeing multi-generational families staying at the property - its heart warming. Thank you again. Vic G.

Chicago, Illinois
Reviewed 17 March 2017

Just returned from another week at the stunning Hyatt Grand Aspen. We visit this property on average about twice a year and our stays there have always been perfection! The staff is absolutely top-notch, from the managers, front desk, concierge, bell and housekeeping staff - every single person, without exception, seems genuinely concerned about making sure your needs are met...

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Helpful?
Thank Elaine H
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the great review and a great description of the property, it's staff and of the area. I'm pleased to read that the staff left a positive impression on you - it's something we are very proud of and strive to achieve with each and every guest. There are several great properties in Aspen but we feel what makes...

Saint Louis, Missouri
Reviewed 17 March 2017

For the past ten years, we have spent the first week or two at the Hyatt Grand Aspen. For the twelve years prior, we tried to find the perfect place for our family. The Hyatt is perfect! We love it and have become close to the staff and lots of families who we see year after year. The location cannot...

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Thank julemathes
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful review and the kind words. Glad to read that you've bonded with the staff and they you. I also appreciate you noticing the way in which the property is maintained and cleaned - it's something that we are very proud of. Thanks again, Vic G.

Savannah, Georgia
Reviewed 15 March 2017

We just returned from a week at the gorgeous Hyatt Condominium Resort where we enjoyed ourselves again as we have for the past ten years. This is one of the most wonderful places to stay and the quality of the units is unbelievable. First class all the way. The service is amazing, from the front desk to the concierge, managers...

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Helpful?
Thank Trudy S
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for taking the time to review our property and for a wonderful review at that!!! Glad to read that you have been able to visit us each year for the past ten, I hope it continues for decades to come. And thank you for acknowledging the staff as well - nice to see that our efforts are noticed. Vic...

Reviewed 15 March 2017

I have been staying at the Hyatt Grand Aspen with family and friends for two prime ski season weeks (8 and 9 - last week of Feb, first week of March) for 8 years now and we simply love it. Wonderful location in the heart of town and steps to the Ajax Gondola. As for the staff, there are too...

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Helpful?
Thank Peter B
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the review and for the kind words. Weeks 8 & 9 are tough to beat in Aspen. Glad to read that you enjoyed the property and its staff and thanks for mentioning so many staff members. Vic G.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
The Hyatt Grand Aspen is a Residential property that also rents rooms as a typical hotel would. Keep in mind that as we are not a typical hotel some services are not provided such as room service, or a spa. What is provided is a first class property with beautifully appointed, immaculate rooms in a relaxed, home-like setting. ... more   less 

Additional Information about Hyatt Grand Aspen

Address: 415 E Dean St, Aspen, CO 81611-1809
Region: United States > Colorado > Aspen
Price Range: $2,551 - $3,846 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Grand Aspen 4.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Hyatt Grand Aspen Hotel Aspen
Hyatt Aspen
Aspen Hyatt
Hotel Style:
#7 Luxury Hotel in Aspen
#8 Family Hotel in Aspen
#9 Romantic Hotel in Aspen
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Grand Aspen staff and other travellers.
5 questions
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Questions? Get answers from Hyatt Grand Aspen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Each unit is different so ask questions... the desk is very accommodating!”
Leavingmiami, 17 Apr 2017 | Read review
“Best views are on the mountain side, corner apartment are either duplexes or larger”
hammertime2017, 25 Mar 2017 | Read review
“Many guests think that they need to stay in a room overlooking the mountain. But we prefer the town view and all its nightly splendor!!!”
Misha1949, 19 Mar 2017 | Read review
“All rooms are unique and have special features and views.”
BobW918, 17 Mar 2017 | Read review
“All of the rooms have good views! The 4th floor has jacuzzis in some of the units.”
aronson88, 17 Mar 2017 | Read review
5 of 5
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