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Hyatt Grand Aspen

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#11 of 35 Hotels in Aspen
Certificate of Excellence
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Hyatt Grand Aspen
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187 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Reviewed 1 October 2015

This was our second visit to the Hyatt Grand Aspen, and it was just as great as we remembered it! Everything about this place is top of the line. We had a studio overlooking town, great view and enjoyed sitting on the balcony in the perfect fall weather. Walking distance to everything, including restaurants, grocery, hiking. Highly recommend Ute Trail!...

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1Thank Kathy D
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the nice survey. We appreciate you taking the time and for noticing the little differences that make us so much more special than others. Vic G.

Grand Rapids, Michigan, United States
Reviewed 30 September 2015 via mobile

We stayed at this Hyatt two years ago and had an amazing experience. This year, due to the sudden passing of my dad, my husband took me to Colorado. Aspen was one of our stops so he checked into Hyatt Grand Aspen as we had stayed there before. I couldn't believe the small studio room we had for the price...

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1Thank Shayne U
Vic G, Manager at Hyatt Grand Aspen, responded to this review

We're sorry to hear about the passing of your father. I'm sure this trip was meant to be a needed break; sorry it was not all you expected. With that said...Thank you for the survey - I understand your concern regarding pricing but please understand, as with most things in the world today, pricing is based on availability and we...

Reviewed 19 September 2015 via mobile

Our friend joined us for our 6 nights here, and we enjoyed our time immensely. Housekeeping took very good care of us, and the morning continental breakfast was fresh and good. We were able to enjoy a glass of wine on our deck, although it tended to be a bit chilly since it was facing North. Only one car could...

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Helpful?
Thank Cheryl D
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the very nice review - sounds like you all enjoyed yourselves. Thanks for also pointing out how difficult the parking situation can be here in Aspen, especially if you want to park on the street for several hours at a time. Glad we were able to accommodate one of your vehicles. I wish we had the space to...

Kiawah Island, South Carolina
Reviewed 14 September 2015

Great staff. Wonderful rooms. A very clean property. Outstanding pool area. Only serves breakfast but the staff makes sure it's done first rate. Good size balcony with the rooms. Very quiet rooms with turn down service at night. Perfect location to all things walkable. This is how hotels should be run.

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Thank Bill D
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the "absolutely amazing" review!!! We greatly appreciate you taking the time. Glad you had a nice time. Nothing makes us happier than when our hard work pays off with a guest/owner having a great stay. Thanks again, Vic G.

Trophy Club, Texas
Reviewed 11 September 2015

This Hyatt vacation club location is the nicest of all the Hyatt properties. Perfect location, with lovely furnishings and a complete kitchen, outdoor pool with warm robes and towels waiting for you outside and friendly staff. They also offer a nice continetal breakfast that easily met our morning needs.

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Helpful?
Thank Debbie B
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful review!!! Glad you liked the warm robes and towels at the pool, it's very cozy when it cold and snowing out there. Thanks again. Vic G.

Dallas, Texas
Reviewed 31 August 2015

Perfect location....best in town! Lovely, spacious property with great amenities! Wonderful staff and excellent service......they are happy to help in any way! We had a great experience booking through Tami Brown......she is very responsive and a pleasure to work with! She is totally familiar with the property and she will work with you to make sure your stay is perfect!...

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1Thank fellowtraveler18
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the great review!!! Glad all went well and the staff performed as expected - we're very proud of them and the property. And we agree, Tami is wonderful and knows the property very well. Thanks again - hope to meet you next summer. Vic G.

Midway, Utah
Reviewed 22 August 2015

When I travel to Aspen (2 or 3 times a year), there is only one place I want to stay - the Hyatt Grand Aspen. The location is great, the rooms are wonderful, the atmosphere is very relaxed yet luxurious, and the very best thing about the property is the staff. The front desk managers, the front desk personnel, the...

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Helpful?
Thank Tami B
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the great review!!! Glad to read that you visit often and that the property feels like a second home - as that's our goal. Thanks again. Vic G. Resort Manager

Reviewed 16 August 2015 via mobile

We always have a wonderful experience at the Hyatt. First class treatment from the valet, front desk and all the staff at this location. Wonderful pool area with abundant seating. Clean exercise room. Spacious and well designed rooms. We love a room with a balcony. Mountain views and city views. Our favorite place to stay for summer in Aspen.

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Thank MDNied
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful comments - comments such as yours are what is typical of what our guests say of us. We appreciate all feedback but it makes my day when I see reviews like yours. Thanks Again!!! Vic G - Resort Manager

Denver, Colorado, United States
Reviewed 13 August 2015

This seems to be mostly a time share that brokers out unused rooms. Reserved a room for a weekend in August. I understand that Aspen is expensive, but the best rate that we could get was equal to fine hotels in Manhattan or Paris. The location of the hotel is very good. Got to our room and it was clean...

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5Thank Alan L
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Dear Traveler - Thank you for taking the time to fill out the TripAdvisor survey. I want to apologize that your experience at our property was anything less than perfect. You are correct, a few of our rooms are on the smaller size - I wouldn't exactly call them "hobbit rooms", but I can see where someone might draw that...

Texas
Reviewed 7 August 2015 via mobile

We have stayed at The Hyatt Grand Aspen 3 times and have loved it every time. This is a spectacular property. We have booked our trip each time with Tami Brown from Last Hoorah! Resort Destinations. Tami has been wonderful to work with. She has always managed to get us the best condo at the best prices. I definitely recommend...

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Thank JWR71251
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the great review. Glad to see that you've been with us several times and each time the stay has gone well. We love Tami too - she so easy to work with and works well with the staff and those wanting to rent. Next time you visit stop by and say "hi". Vic G.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation

Additional Information about Hyatt Grand Aspen

Address: 415 E Dean St, Aspen, CO 81611-1809
Region: United States > Colorado > Aspen
Hotel Class:3.5 star — Hyatt Grand Aspen 3.5*
Number of rooms: 50
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Also Known As:
Hyatt Grand Aspen Hotel Aspen
Hyatt Aspen
Aspen Hyatt
Hotel Style:
#5 Spa Hotel in Aspen
#8 Family Hotel in Aspen
#9 Romantic Hotel in Aspen
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Grand Aspen staff and other travellers.
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Questions? Get answers from Hyatt Grand Aspen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We've really never had a bad room in this hotel.”
 of 5 bubbles stephenmO3550MN, 8 Nov 2016 | Read review
“Get a room with the pool and mountain views”
 of 5 bubbles , 12 Oct 2016 | Read review
“Stay elsewhere”
 of 5 bubbles 756scottb, 2 Oct 2016 | Read review
“We enjoyed our room with balcony that faced a walk-through alley. No traffic, very private.”
 of 5 bubbles LHRN1210, 12 Jun 2016 | Read review
“Ask for a room with a private hot tub!!”
 of 5 bubbles tw0geez, 24 May 2016 | Read review
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