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The valet who doesn't know the roads, where anything is, and loses your keys wants to get disrespectful when you don't tip him.
Hotel that has no in room dining, not even a coffee is available with the exception of a drip filter coffee maker...More
Thank Scott B
Response from Vic G, Manager at Hyatt Grand AspenResponded 4 October 2016
Sorry your stay did not go as planned.
We will research your claims regarding the valet staff - all have been with us, or lived in the area for some time and know the area extremely well and we have never heard that the staff...More
Great stay at the Hyatt Grand Aspen. Beautiful hotel and beautiful rooms. Walking distance to every great bar and restaurant that Aspen has to offer. My only complaint was the noise level in hallways and adjoining rooms. The room next to mine had an adjoining...More
Thank Tom M
Response from Vic G, General Manager at Hyatt Grand AspenResponded 20 September 2016
Thanks for the nice survey - sorry for the noise levels, typically not an issue. We'll speak to housekeepers and their levels while in the hallways.
We came with a group and normally that would send off warning bells in my head, but decided to "risk" it. Glad we did! The hotel is very comfortably outfitted and not in the time-share trashy way. Very upscale. (It is next door to the...More
1 Thank LagunaGypsy
Response from Vic G, Manager at Hyatt Grand AspenResponded 31 August 2016
Thanks for the nice comments and for taking the time to fill out the survey. I was a bit concerned with the group in house as well - thankfully all went well. I hope the next time you're in Aspen you will choose to stay...More
This magnificent resident hotel is so beautiful, so convenient so willing to help the guests! Breakfast daily with many choices.
Enjoy ice cream at the pool mid afternoon or popcorn at the
The staff go out of their way to please!
Response from Vic G, Manager at Hyatt Grand AspenResponded 11 August 2016
Thank you for the wonderful review - we truly appreciate it. Glad that everything was to your liking. We hope to see you again the next time you're in Aspen.
Thanks again. Vic G.
7th straight year we have stayed there as a couple and with family for extended visit. It's a bustling place on weekends especially as it is a timeshare and hotel, and weekends are transition times. Great 1,2,and 3 bedroom units with all the amenities. Some...More
1 Thank ajsue
Response from Vic G, Manager at Hyatt Grand AspenResponded 10 August 2016
Thank you for the very nice review - we appreciate you taking the time. Glad to also read that you've been staying with us for several years.
With that in mind...some do consider our studio units small and we suggest those not familiar with them...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Shuttle Bus Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$286 - US$1,609 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Family Hotel in Aspen
#9 Romantic Hotel in Aspen
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Congratulations!!!! As we are not a typical Hyatt Hotel we don't have what some would consider a typical honeymoon suite. I think our rooms are much nicer. If you decide to stay with us call me directly and I'll ensure you... More
Congratulations!!!! As we are not a typical Hyatt Hotel we don't have what some would consider a typical honeymoon suite. I think our rooms are much nicer. If you decide to stay with us call me directly and I'll ensure you get someone very nice. As far as things to do in Aspen...there is always something to do, what you do will depend on the time of the year you come to visit. I don't think you'll be disappointed - Aspen has something for everyone, great restaurants, the arts, shopping, and of course, the area alone is worth the visit. Feel free to call me; even if you don't stay with us I'll be happy to give you some advice on activities. Again, congratulations and best of luck!!! Vic G.
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"Each unit is different so ask questions... the desk is very accommodating!"