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Hotel Jerome, An Auberge Resort

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#3 of 35 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
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576 Reviews from our TripAdvisor Community

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Showing 563: English reviews
Denver
Reviewed 6 October 2013

This is a great hotel from top to bottom. The renovations seamlessly blends modern conveniences with the nostalgia of the Western past. The staff is very professional and friendly. Coming back for sure.

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Helpful?
Thank Jeremy C
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Jeremy C, Thank you for taking the time to write such a lovely review on Tripadvisor regarding your recent stay to Hotel Jerome. I feel exactly the same about the renovations, blending "modern conveniences with the nostalgia of the Western past". I and the hotel staff look forward to welcoming you back to Hotel Jerome in the future. Warmest...

Aspen
Reviewed 3 October 2013

Staying at the Hotel Jerome was such a treat. Restaurant dining was delicious and the room was over the top comfortable with more amenities than we could have asked for. They have thought of EVERYTHING and more! We wanted to move in and will be back again, for sure!

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Helpful?
Thank Joan T
Aspen
Reviewed 1 October 2013

Our stay at the Hotel Jerome exceeded all of our expectations! From the friendly staff, to the comfortable rooms, we truly enjoyed our stay and look forward to visiting the hotel again in the very near future!

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Thank Andrew G
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Andrew G, Thank you for the incredible review on Tripadvisor. I was thrilled to hear we met your expectations and that you thoroughly enjoyed your stay. We are looking forward to welcoming you back in the near future. Warmest regards, Anthony DiLucia General Manager, Hotel Jerome An Auberge Resort

California
Reviewed 25 September 2013

We stayed for three nights at the Hotel Jerome and I could have stayed a month! From the moment we arrived till the time of our departure every single employee that we encountered were absolutely top notch true hospitality professionals. The lobby of this gem has been renovated to combine it's historic roots with a modern flair and it totally...

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Helpful?
Thank chakabea
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Chakabea, Wow! Thank you for the glowing review on Tripadvisor from your stay this past September. I had great pleasure sharing your review with the staff especially Emily, Brad, Frank, Martin, Steve and Roland. I am truly happy you enjoyed the renovations, your stay and the service and I very much hope to welcome you back in the future....

Bowling Green, Kentucky
Reviewed 23 September 2013 via mobile

The Hotel Jerome is beautiful yet true to the era the hotel was built in. The staff was very courteous and accommodating. The food was excellent and the atmosphere was fun. Great value for a wonderful stay!

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Helpful?
Thank Micki L
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Micki L, Thank you for your review on Tripadvisor. I was thrilled to hear you love the renovations just as much as we do. Thank you again and we look forward to welcoming you back to Hotel Jerome. With warm regards, Anthony DiLucia General Manager, Hotel Jerome An Auberge Resort

Brainerd, Minnesota
Reviewed 19 September 2013

Spent two nights at the Hotel Jerome on a trip for our anniversary just after Labor Day-what a great hotel! We were upgraded to a suite at no additional charge, and when we returned to our room, after some time exploring the town of Aspen, were pleased and surprised to find a bottle of champagne waiting for us. The hotel...

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1Thank MNCouple64
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear MNCouple64, Thank you for taking the time to write such a lovely review on Tripadvisor, and thank you for spending your Anniversary with us! Congratulations. I was thrilled to read we recognized your special occasion appropriately and that you enjoyed your visit with us. I look forward to welcoming you back in the future...maybe even your next Anniversary! With...

Nashville, Tennessee
Reviewed 6 September 2013

From complimentary curb service pick-up at the airport to everything else you would expect out of a luxury property, the Jerome has it. The service on the property was impeccable, and the facilities majorly outstanding. We enjoyed drinks in the Living Room, complimentary coffee outside in the morning w hotel-wide complimentary WiFi, and a delicious, casual burger dinner at J-Bar,...

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2Thank CenterFielder
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear CenterFielder, Thank you for the wonderful review on Tripadvisor. I was thrilled to read your review and share with all our staff at Hotel Jerome. It sounds like we met your expectations in every way and it was a great "father-daughter" trip. We look forward to welcoming you back to Hotel Jerome for another father-daughter trip in the future....

Hollywood, Florida
Reviewed 5 September 2013

My first visit to the Jerome was in the winter of 1995 and I was pleasantly surprised by the historic building, the luxury accommodations and the location. Since 1995 I have visited the Jerome almost every year and in every season. Through the years I witnessed changes in ownership and management that fell short of this magnificent hotel's full potential....

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1Thank InTheBizToo
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear InTheBizToo, Thank you for your review on Tripadvisor regarding your recent visit. I am flattered and very happy to be back at Hotel Jerome. I look forward to welcoming you back to Hotel Jerome in the future! Warmest regards, Anthony DiLucia, General Manager Hotel Jerome, An Auberge Resort

Texas
Reviewed 29 August 2013

My husband and I stayed at The Hotel Jerome in early August. A wedding party was also staying there, so they gave us a complimentary upgrade so that we would not be in the middle of the other group. The junior suite king was very spacious, the bed very comfortable, and the decoration was an interesting mixture of European sleek...

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1Thank TexasFrequentFlyer
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Texas Frequent Flyer, Thank you for writing a wonderful review on Tripadvisor. It was such a pleasure to share your review with our entire staff, especially Chef Rob and Max. It sounds like we met your expectations in all areas and certainly appreciate your comments and feedback. Thank you again and I look forward to welcoming you back to...

Rochester, New York
Reviewed 26 August 2013

We scoured Tripadvisor before making our decision on The Hotel Jerome for a weekend trip. We took advantage of the 30% off deal which made each night roughly $321.00. After comparing hotels in the area we decided on The Hotel Jerome for price, location, and really cool decor... We weren't disappointed! The Hotel: picture a manly, upscale, swanky lounge with...

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1Thank JessicaGNy2013
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Jessica GNY2013, Thank you for the very detailed and glowing review on Tripadvisor. It was such a pleasure to read all your comments and detailed account of your stay. I very much enjoyed sharing the review with the staff, especially with Louise. You are absolutely right about her upbeat and friendly nature, a great asset to the J-Bar. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more   less 

Additional Information about Hotel Jerome, An Auberge Resort

Address: 330 E Main St, Aspen, CO 81611-1930
Region: United States > Colorado > Aspen
Price Range: $585 - $2,933 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Jerome, An Auberge Resort 4.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Style:
#1 Spa Hotel in Aspen
#2 Business Hotel in Aspen
#3 Luxury Hotel in Aspen
#4 Family Hotel in Aspen
#4 Green Hotel in Aspen
#5 Romantic Hotel in Aspen
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Questions & Answers

Questions? Get answers from Hotel Jerome, An Auberge Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I didn't stay, I went for an event.”
 of 5 bubbles 543aprilh, 7 Dec 2016 | Read review
“Try to book a suite.”
 of 5 bubbles Randolph66, 21 Nov 2016 | Read review
“Ask for room 202 if you want to have a unique room like no other guests of the hotel”
 of 5 bubbles 623monicas, 28 Oct 2016 | Read review
“Stay in the historic wing.”
 of 5 bubbles L6747JVmikel, 26 Sep 2016 | Read review
“The rooms in the back face the compressor and can be dark. Can't open the windows because of the noise.”
 of 5 bubbles AuntieMush, 30 Aug 2016 | Read review
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