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Extended Stay America - Denver - Aurora North

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Extended Stay America - Denver - Aurora North
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90 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Denver - Aurora North
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Showing 90: English reviews
MONTROSE
Reviewed 14 July 2016

I booked online, and paid for one king bed. I had driven five hours to Denver to pick my family up from the airport, and after all of us traveling all day, we arrived at the hotel, met by an incompetent front desk person who informed us that she, "didn't know what happened, but all of their king rooms were...

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Helpful?
Thank CANTRELL C
Manager_11525, Manager at Extended Stay America - Denver - Aurora North, responded to this review

Thank you for providing us with details about your stay, I am sorry that you had an unpleasant experience with us. We are in the process of doing several deep cleans and preventative maintenance in the rooms. I encourage you to stop by and try us again. If you have time please e-mail me further about your experience at dva@extendedstay.com...

Reviewed 5 July 2016

In a difficult availability and time, we were stranded in the area. Adelina and her staff were most accommodating and really helped us out; even with no rooms available, she found a way.. Thank you so much. We appreciated the service.

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Helpful?
Thank Ron S
Manager_11525, Manager at Extended Stay America - Denver - Aurora North, responded to this review

We appreciate you taking the time to write a review of your stay. I'm thrilled to know our staff was able to accommodate you so well. I will be sure to inform them on the excellent job they are doing. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Phoenix, Arizona
Reviewed 1 July 2016

The 1st room assigned to us either had someone already in it or did not get cleaned from prior occupant. Adelina did give us an upgrade room. It has been a while since I have stayed at at an ESA, so it was disappointing that apparently people steal the kitchen items, so i had to ask for coffee cups and...

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Helpful?
Thank 21MistyBlue21
Manager_11525, General Manager at Extended Stay America - Denver - Aurora North, responded to this review

Thank you for your review. We are sorry to hear that you did not have an enjoyable stay at our hotel. We will work with our team to ensure our rooms are always cleaned thoroughly and stocked properly moving forward. Thank you again for bringing this to our attention. We hope to have the chance to provide you with a...

Reviewed 30 June 2016 via mobile

Stayed in room 121. The mopped the floor before I would check in. I had to show a picture if to borrow a broom. I swept us and dust pan full of dirt. I then cleaned the door myself .Found the bathroom door would not close because two hinges were badly separated from the wall. Had to pick up the...

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Helpful?
Thank DeLila C
Aurora, Colorado
Reviewed 8 June 2016

Tierra at the front desk was very helpful. She went out of her way to show us different rooms and even offered to take us back to some of the rooms to make the decision. She offered us very good customer service. The customer service with all the ones at the front is good, but she stood out.

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Helpful?
Thank azparm985
Manager_11525, General Manager at Extended Stay America - Denver - Aurora North, responded to this review

Thank you for your kind words. We are thrilled to hear that Tierra and the rest of our staff took such great care of you. We hope to see you again soon.

Reviewed 4 June 2016

Maha checked me in on my quite extended stay. I found her to be quite personable and courteous. I am on Oxygen 24/7 and have to travel with an oxygen concentrator. While check-in is not until 3:00 p.m.,I had arrived early and she let me put all my luggage, food, and everything else an elderly disabled person needs to survive,...

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Helpful?
Thank richard s
Manager_11525, Manager at Extended Stay America - Denver - Aurora North, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you found our staff to be helpful and your room to be spacious. As well, it's great to hear that you enjoyed your fully equipped kitchen and our grab-and-go breakfast during your stay with us. I will be sure to share your kind...

Denver, Colorado
Reviewed 3 June 2016

The management and front desk staff was very helpful! They were professional and welcoming. I would recommend this hotel to people traveling or looking for an extended stay location. The room were clean and they provided me with a great experience.

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Helpful?
Thank larrycharlesjr1
Manager_11525, Manager at Extended Stay America - Denver - Aurora North, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our wonderful staff and your clean room during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with...

Denver, Colorado
Reviewed 3 June 2016

I was searching High and Low for hotels to stay at while I was moving across country to Denver. Most place wanted an arm and a leg plus your neighbors to stay for one night! They treated everyone as if they were royalty and if you needed anything they got it pronto! I would highly recommend staying here versus going...

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Helpful?
Thank LukeSkyWalker32
Manager_11525, General Manager at Extended Stay America - Denver - Aurora North, responded to this review

Thank you for your kind words! We are so glad that you found us to be a great value and enjoyed our friendly staff. We hope to host you again in the future.

Reviewed 28 April 2016 via mobile

Horrible Customer Service It's issues everyday and when you tell them they act like they are going to take care of it until a day or two passes by. Had to go without television for a whole day When I called the desk all he gave was apologies and it was reported to General Manager, but don't take care of...

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1Thank BassT27
Aurora, Colorado
Reviewed 12 April 2016

After only a week here, we felt our lives could be in danger at night. There is prostitution, drug dealing, and the sense of a gang infestation here. Frequent visits by Aurora PD. Management stinks!!!

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Helpful?
2Thank nitelite1
Manager_11525, General Manager at Extended Stay America - Denver - Aurora North, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that you did not have a comfortable experience. Please know that guest safety is our first priority, and I will be taking steps with our security staff to ensure your experience is not repeated. We have also recently changed management at our property to improve our overall...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Extended Stay America - Denver - Aurora North

Address: 14095 E Evans Ave, Aurora, CO 80014-1450 (Formerly Extended Stay Deluxe - Denver - Aurora)
Region: United States > Colorado > Aurora
Price Range: $101 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Denver - Aurora North 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Extended Stay Deluxe Denver - Aurora Hotel Aurora
Extended Stay America Aurora
Extended Stay Aurora
Aurora Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Denver - Aurora North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like to be able to see my automobile from my room and this hotel provides that.”
 of 5 bubbles verryj, 25 Oct 2016 | Read review
“South side is sunnier.and overlooks the pool in the summer months. while the North side seemed to be quieter but not much view..”
 of 5 bubbles richardsG1517SL, 3 Jun 2016 | Read review
“Just don't”
 of 5 bubbles Emylem, 23 May 2015 | Read review
“you have to pay for "extra speed" wifi though.”
 of 5 bubbles 168anthonyl, 16 Apr 2015 | Read review
“No good rooms here”
 of 5 bubbles Messer1958, 8 Sep 2014 | Read review
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