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DoubleTree Denver Aurora

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DoubleTree Denver Aurora
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875 Reviews from our TripAdvisor Community

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Showing 865: English reviews
Greensboro, North Carolina
Reviewed 27 June 2016

The breakfast is amazing. Dinner choices are great as well. Amenities are adequate. The shuttle service to and from the train station was wonderful experience. Airport pickup was great as well. The instruction where to get the shuttle was clear. Thank you Double Tree Aurora for the many years of excellent service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lobel L
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you!! Thank you for your 5 for 5 review of your recent stay and for your loyalty to the DoubleTree by Hilton – Denver/Aurora. All of us here appreciate your many compliments as well. I hope you will soon have the opportunity to return to our hotel as it would truly be an honor to have you back with...

Miami
Reviewed 25 June 2016

Stepping on a thumbtack left in the shower and then receiving towels with hair on it didn't make my trip the best. My male coworkers also received towels with hair on them (long women hair). Nothing was done about this

Review collected in partnership with DoubleTree by Hilton
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1Thank katherineo104
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your feedback about your recent stay. Your comments are important. I am truly sorry our Housekeeping team did not meet your and my expectations. Your review has been discussed with the hotel’s Housekeeping Manager and retraining will be completed. Please have the confidence in us that improvements are being made. I hope that when you return for...

Reviewed 21 June 2016

People make a difference every time. People matter and the Double Tree on East Iliff in Aurora have and invaluable resource in fine Customer attendees except the "cold"pool technician on Saturday morning. Our party of 8, including a child, over 5 rooms could not ask for more kindly assistance. After a two planes with a nasty layover it was delightful...

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Helpful?
Thank Carl B
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank You!! Thank you for your many, many compliments about the customer service you experienced while staying with us here at the DoubleTree by Hilton – Denver/Aurora. All of our team members appreciate you letting us know about your stay. And, note, we are in the process of planning a major renovation to the hotel including improvements to our guest...

Reviewed 20 June 2016

Stayed 2 nights, 2 hotel rooms....over priced! Pool was dingy and hot tub was burning skin and eyes from the chemicals. Was not able to connect to wifi, not enough towels in room for 4 people (only provided 2 towels), charged my room for a bottle of water, even thought I am a member. The beds were so small, more...

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Helpful?
1Thank Jenell H
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review as feedback from guests lets us know what we are doing well and what we need to do to improve. I hope you will accept my apology for not meeting your expectations in many areas. We can do better and I hope when your travels bring you back to the greater Denver area, you would...

Reviewed 20 June 2016

The hotel was terrific. The staff made the stay very pleasant. I was able to get answers to any questions that I had. The facilities worked out very well for the cactus conference. We had adjoining rooms for the presentations and the sales.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ralph O
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Wow!! 5/5!! Thank you for your review and for the kind words. And, right back at you as it was truly our pleasure to have the Cactus Conference here at the DoubleTree by Hilton Denver/Aurora. I hope we will soon have the opportunity to have the conference back here at our hotel. Truly, it would be our pleasure. If I...

Chino CA, United States
Reviewed 20 June 2016

On Tuesday when I checked in the Young lady at the front desk Laura asked me how my day was going. I told her that it was going a lot better than Monday, because I got caught in the storms on Monday and took about 14 hours to get in from California. She said well I hope the rest of...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Steven H
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Delighted to see your review! Thank you! Your kind words will be shared with our team members here at the DoubleTree by Hilton – Denver/Aurora. I hope your travels will soon bring you back to our area and that you would choose to stay return to our hotel. It would truly be our privilege to serve you again. If I...

San Diego, California
Reviewed 19 June 2016 via mobile

Nothing above or below average for this hotel. Free parking is a plus. Indoor pool may be great in winter but not-so in June. Lobby store is outrageously expensive (over$3.50 for a coke). Small lobby bar. The diner has average food and tired buffet at expected prices. Rooms are dated but clean and comfortable. No surprises. A decently priced hotel...

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Helpful?
Thank DLB87
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for taking the time to share the feedback about your recent stay. We are working hard to take us above average as, currently, we are planning a major “make-over” of the hotel. Improvements are being reviewed for all areas. Please come back and stay with us so you can experience the many changes. If you would like assistance...

Thornton, Colorado
Reviewed 19 June 2016

The DoubleTree Hotel is a nice hotel with friendly, helpful staff. The lobby restaurant areas are nice with a modern feel. The room was somewhat outdated with carpeting that appeared soiled and older. The room had no refrigerator which is something I look for on a lengthy stay. Overall it was a good experience and I would recommend staying there.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank CaptainKirk1stl
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for taking the time to review your recent stay and for the compliments about our service and the hotel in general. Please note that we are planning a major renovation to the hotel including significant upgrades to our guest rooms, internet speed, public spaces, meeting rooms and restaurant. Also, we do have rooms that have a refrigerator. And,...

Urbandale, Iowa
Reviewed 18 June 2016

Hotel ok. Needs upgrade. AC noisy and woke me up several times each night. TV buzzed when on. Internet inconsistent. For a Hilton one of my lowest grades given. Staff was friendly and responsive . Room just not to par

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Donna S
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for your business. We are in the process of addressing your concerns as we are planning a major renovation to the hotel including significant upgrades to our guest rooms, internet, public spaces, meeting rooms and restaurant. The renovation will be an entire “make-over” I hope you’ll choose to come back to our hotel so...

Hot Sulphur Springs, United States
Reviewed 15 June 2016

While staff and customer service were very good, cleanliness, mattresses and overall room quality left much to be desired. I am a Hilton Honors member and hope that my next experiences improve my overall assessment in the future.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael H
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your business and for the compliment about our customer service. Please note we are in the process of addressing your concerns. We are working on plans to renovate the hotel. We are currently in the design phase of the hotel's "make over" – including guest rooms, restaurant, public and meeting space. Lots of changes are on the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Attractive Suburban Hotel in glass-&-brick building with 6-story Atrium. ... more   less 

Additional Information about DoubleTree Denver Aurora

Address: 13696 E Iliff Pl, Aurora, CO 80014-6512
Region: United States > Colorado > Aurora
Price Range: $149 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Denver Aurora 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Doubletree Denver Aurora Hotel Aurora
Doubletree Hotel Denver Southeast
Doubletree Hotel Aurora
Hotel Style:
#7 Business Hotel in Aurora
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Denver Aurora staff and other travellers.
5 questions
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Charlotte, North Carolina
over a year ago
over a year ago
Los Angeles, California
Colorado
over a year ago

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Questions? Get answers from DoubleTree Denver Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“tell the front desk exactly what you want politely”
 of 5 bubbles gmarposon, 17 Dec 2016 | Read review
“Get a room on the second floor or you have to waste minutes to jump in the only working elevator”
 of 5 bubbles ZECAmafeu, 9 Oct 2016 | Read review
“If you stay, ask for a west side room which has good view of the mountains, or east side if you like the freeway.”
 of 5 bubbles stevet689, 10 Sep 2016 | Read review
“Higher Floor and rooms with mountain view”
 of 5 bubbles Sherry_Geek, 31 Aug 2016 | Read review
“Floors 5 or 6 are very quiet.”
 of 5 bubbles N4156PHbillb, 23 Aug 2016 | Read review
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