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DoubleTree Denver Aurora

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DoubleTree Denver Aurora
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904 Reviews from our TripAdvisor Community

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Showing 893: English reviews
Reviewed 17 July 2016 via mobile

We really like this hotel. We've stayed here many times and have always had a good experience. Amazing breakfast available for an extra fee. The staff is always friendly and accommodating. Has a pool, hot tub , shower for the pool and separate exercise room. We will be staying again and will recommend to others.

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Helpful?
Thank Angie D
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Wonderful, Thank you! Thank you for the 5 for 5 review and for your positive comments. And, thank you for your continued loyalty to our hotel, the DoubleTree by Hilton – Denver/Aurora. You, also, have given us the highest possible compliment – you would stay with us again and would recommend us to others! Again, thank you! All of us...

Reviewed 17 July 2016

This was my first time stating at a Doubletree and I was very impressed! Yes, it is a bit outdated, but it was clean and the staff were great. Joy was phenomenal when I checked in and the shuttle drivers (both named John) were awesome! Thoroughly enjoyed my stay here.

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Helpful?
Thank Charlene M
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Delighted! Delighted to see your 5 for 5 review and for choosing to stay with us here at the DoubleTree by Hilton – Denver/Aurora. Joy and both Johns will hear of your compliments about their service. We hope that we will soon have the opportunity to serve you again. If I can help with your next reservation, I am at...

Bayfield, CO
Reviewed 17 July 2016

The staff made this hotel a refuge for us. Good breakfast buffet to get us started. Cheerful servers and hosts in the restaurant with some who were outstanding. I had the Cobb salad twice at dinner -- it was excellent. We were in room 504, a standard king room, for six nights while my husband was being evaluated and having...

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Helpful?
Thank Bernergirl2
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Most importantly, all of here at the DoubleTree by Hilton – Denver/Aurora hope your husband’s health is improving. And, thank you for your many compliments about your experience here at the DoubleTree. While we hope it would be under different circumstances, we wish you both will soon have the opportunity to return to our hotel. It would truly be our...

Reviewed 15 July 2016

Friendly and helpful staff, but this place looks like it hasn't been updated since it was built--I can't understand why Hilton hasn't come down on them. On a different note, their breakfast cook should be informed that hash brown potatoes are supposed to be brown, not white with a few flecks of beige.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bernie A
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for taking the time to review your recent stay with us. And, thank you for the compliment about our “friendly and helpful staff”. I will also pass on your comment about our breakfast potatoes to our breakfast team. And, please note we are currently planning a major renovation of the hotel, including upgrades to all guest rooms, elevators,...

Boca Raton, Florida
Reviewed 13 July 2016

We stayed there over 4th and got there about 8pm where we found our ac did not work correctly. BUT the big kicker was after almost two weeks they still have some hold on our credit card that they seem to be confused about releasing. BE aware they will charge a hold on your credit card since they say this...

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Helpful?
Thank myfloridabizbrokers
John-HiltonHelp, on behalf of the staff at DoubleTree Denver Aurora, responded to this review

Dear myfloridabizbrokers, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and will reach out to you shortly to further assist. We hope that...

New York City, New York
Reviewed 12 July 2016

All of the staff were friendly and helpful. The gym is small, but adequate for travel. The pool is indoors, not long enough for laps but nice, jacuzzi is nice too. Soon the rail line will connect and be a short walk, the station appears to be nearly ready

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank AZIronman2011
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Wow, 5 for 5. Thank you! And, thank you for the compliments about your stay at the DoubleTree by Hilton- Denver/Aurora. We are so pleased you had a pleasant and enjoyable experience. I hope you will soon have the opportunity to return to our hotel as we look forward to serving you again. If I can assist in making your...

Okc
Reviewed 12 July 2016

Would not recommend this hotel. Location was great. Was very pricey. In our stay there where three incidents with people fighting in the hallways late at night. Rooms where not kept clean on a regular basis!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 404autumnm
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your feedback as it is very important that we hear from our guests. I apologize your stay did not meet your expectation. Please note that any disturbances should be reported to our 24 hour front desk. There will be a prompt response. I hope that when your travels bring you back to the greater Denver area, you...

New York
Reviewed 11 July 2016

This hotel needs some attention to be called a double tree. This location does not stand up to the Hilton name. Carpets were old pool closed looks like it has not been updated in at least 10 years. Staff at front counter did not even know the pool was closed for repairs.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Lee P
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review as direct feedback is very important to us. We are addressing your concerns. Our plans for a top to bottom renovation of the hotel are coming together. Lots of changes are on the horizon. Our hotel's guest rooms, restaurant, public and meeting spaces will be upgraded. I hope you will consider returning to our hotel...

La Canda Flintridge, CA
Reviewed 10 July 2016

Overall the hotel is very nice. I have stayed there several times for business with no problems, but was very disappointed with the last stay. The quality of the room as very poor. It looked like it had not been upgraded in a long time. Carpet was old looking with stains and dirty. The bathroom shower looked like it had...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bob S
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for your past business. I apologize your most recent stay did not match your previous experiences. We have plans for a major renovation to the hotel. All areas will benefit from the many upgrades we will be making. Please consider staying with us again as I believe your next stay will meet and hopefully...

Indianapolis, United States
Reviewed 7 July 2016

We stayed a few days - Friday and Saturday - room was good size and staff was friendly - lobby was really nice and had a nice open feel - we hit the bar and the pool (hot tub) nothing to write home about but both was up and working - they had 2 vans - I would say Yes...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Melinda C
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your business and for joining HHonors, Hilton’s loyalty program. Your compliments about our hotel, the DoubleTree by Hilton – Denver/Aurora, are great to see. Please come back and stay with us again soon. It will be our pleasure to serve you again. If I can assist with any future arrangements, please reach out to me directly at...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Attractive Suburban Hotel in glass-&-brick building with 6-story Atrium. ... more   less 

Additional Information about DoubleTree Denver Aurora

Address: 13696 E Iliff Pl, Aurora, CO 80014-6512
Region: United States > Colorado > Aurora
Price Range: $140 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Denver Aurora 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Doubletree Denver Aurora Hotel Aurora
Doubletree Hotel Denver Southeast
Doubletree Hotel Aurora
Hotel Style:
#7 Business Hotel in Aurora
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Denver Aurora staff and other travellers.
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Charlotte, North Carolina
over a year ago
over a year ago
Los Angeles, California

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Questions? Get answers from DoubleTree Denver Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until this hotel has made some renovations.”
 of 5 bubbles D9591NRhelenw, 21 Jan 2017 | Read review
“tell the front desk exactly what you want politely”
 of 5 bubbles gmarposon, 17 Dec 2016 | Read review
“Get a room on the second floor or you have to waste minutes to jump in the only working elevator”
 of 5 bubbles ZECAmafeu, 9 Oct 2016 | Read review
“If you stay, ask for a west side room which has good view of the mountains, or east side if you like the freeway.”
 of 5 bubbles stevet689, 10 Sep 2016 | Read review
“Higher Floor and rooms with mountain view”
 of 5 bubbles Sherry_Geek, 31 Aug 2016 | Read review
5 of 5