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DoubleTree Denver Aurora

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879 Reviews from our TripAdvisor Community

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Showing 869: English reviews
Utah
Reviewed 11 December 2016

Nice and clean. Friendly staff and the shuttle service is unsurpassed. They ran us around where we wanted to go within five miles. I would definitely like to stay here again. I would have enjoyed a better gym area, as the current one is tiny with only three machines and dumbbells.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank RosscoeP
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for the 5 for 5 review of your recent experience at the DoubleTree by Hilton – Denver/Aurora. And, thank you for your kind comments about our friendly team members and the cleanliness of the hotel. Note we are addressing your concern about our fitness room as we are currently building our new fitness room which is much more...

Rio Rancho, New Mexico
Reviewed 11 December 2016 via mobile

The staff here is amazing and so caring. I have stayed here many times the past 2 years and I have never had a need that was not met. The staff has laughed with me and cried with me thru many health issues. The hotel is due for some renovations but it is always clean. Laura is a kind and...

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Helpful?
Thank CJD1950
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you! Thank you so much for your compliments about Laura and our team members here at the DoubleTree by Hilton – Denver/Aurora. All of us are thankful you have been with us through these 2 years and hope we have helped make things easier for you during this tough period. Please, when you are back with us, let me...

Minneapolis, Minnesota
Reviewed 7 December 2016

I love DoubleTree hotels. This wasn't the nicest DoubleTree I have stayed at, but the friendly staff made up for that. The hotel is a little run down. While I was staying only 1 of the 3 elevators was in service. The room I requested wasn't available when I arrived although I was sent a confirmation email saying that the...

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Helpful?
1Thank sboardr4
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your business and for taking the time to comment on your stay. Please note we, here at the DoubleTree by Hilton - Denver/Aurora, are making improvements. We are making many upgrades to our hotel including our guest rooms, public spaces, restaurant and elevators. Your compliments about our service and room service are appreciated and will be shared...

Phoenix, AZ
Reviewed 30 November 2016

Traveling for the holidays and needed a room. Usually stay Marriott but was just as happy at this Double Tree. The staff was extremely helpful and friendly. I would definitely stay at this hotel again in the future.

Review collected in partnership with DoubleTree by Hilton
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1Thank addison123
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for staying at the DoubleTree by Hilton – Denver/Aurora. Your business is very much appreciated. And, thank you for your nice comments about our service and for giving us the highest possible compliment as you would choose to stay with us again! I can help with your next reservation. Feel free to email me at david.garon@hilton.com.

Leadville, United States
Reviewed 21 November 2016

My reservation was lost twice this stay, 1st when our finance department called in to pay for the room 2nd when I arrived the first day of my reservation. The front staff was extremely rude and had lost two credit card authorizations. I had faxed one to the catering manager who set up our reservation initially and our finance department...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kelly C
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your very valuable feedback. I sincerely apologize that you had so many issues regarding your stay. Clearly, we made mistakes which caused you inconvenience and frustration. We can do better and would appreciate the opportunity to show you. Please consider staying with us again. If you decide to come back, please feel free to reach out to...

El Segundo, United States
Reviewed 17 November 2016

Nicely managed hotel, modern with nice pool/Jacuzzi and very friendly staff. Restaurant/bar very nice for good meal for a good price. Location convenient in middle of town and close to freeway but not much in neighborhood re restaurants etc. Also lacked a refrigerator and gym a bit too small. Nonetheless, all in all good value.

Review collected in partnership with DoubleTree by Hilton
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1Thank Wolfram S
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for taking the time to review your recent stay here at the DoubleTree by Hilton – Denver/Aurora. All of us here are delighted you enjoyed your time with us. Please note that we do have guest rooms with refrigerators that are available when making a reservation. And, also note we are currently in the process of moving our...

Olathe, Kansas
Reviewed 15 November 2016 via mobile

Maybe it was an atypical stay. The King bed larger Rooms appear dated and laid out awkwardly. The bed was ok, albeit a bit hard and the sheets were thin enough to see through to show the mattress pad didn't reach the corners. Water pressure in the shower was meager on the 4th floor. The breakfast buffet at Fitzgerald's was...

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Helpful?
Thank Eric R
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your feedback. It is important to us! And, thank you for your compliments about our team members! I hope you will come back as we in the process of making many positive changes to the DoubleTree by Hilton - Denver/Aurora. In addition to our new guest rooms and public spaces, we are doing a major revamp of...

Reviewed 13 November 2016 via mobile

I stayed just a few nights at Doubletree and I must say Mytruc offered the most genuine and friendly service and did so with a smile on her face the whole time! I hope she gets a big bonus or a raise! She certainly deserves it in every way! I would come back just to see her!!!

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Helpful?
1Thank seaglass63
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your 5 for 5 review and for your many compliments about Mytruc. We, here at the DoubleTree by Hilton – Denver/Aurora, are fortunate that Mytruc chooses to work at our hotel. All of us here, including Mytruc, look forward to you coming back and staying with us again. I'm happy to help with your next reservation. Please...

Colorado Springs, Colorado
Reviewed 10 November 2016

I was here to attended a sewing conference for 2 days. This proved to be a great facility for this event, the 2 lunches were a step above any other event I have attended like this and they went out of the way for so many people with so many eating issues. Staff was pleasant. Everything that I experienced at...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank pamelahZ4607EY
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your 5 for 5 review and for choosing to stay at the DoubleTree by Hilton - Denver/Aurora. We are so pleased to have the annual sewing conference here at our hotel. And, thank you for your compliments about our service. They will be shared with our team members. Hopefully, it will not be a year before you...

Evansville, Indiana
Reviewed 9 November 2016

When we drove in, there was construction in the area normally used for guest check-in. We had to park at a distance. We had a lot of luggage because we were winding up a long trip. I'm 71, but I had to push a luggage cart across your parking lot to get my luggage out of the car, and then...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kamehamebill
John-HiltonHelp, on behalf of the staff at DoubleTree Denver Aurora, responded to this review

Dear kamehamebill, Thank you for your feedback and for choosing our hotel. We’re sorry that our construction proved inconvenient for you and that you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Attractive Suburban Hotel in glass-&-brick building with 6-story Atrium. ... more   less 

Additional Information about DoubleTree Denver Aurora

Address: 13696 E Iliff Place, Aurora, CO 80014-1319
Region: United States > Colorado > Aurora
Price Range: $143 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Denver Aurora 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Doubletree Denver Aurora Hotel Aurora
Doubletree Hotel Denver Southeast
Doubletree Hotel Aurora
Hotel Style:
#7 Business Hotel in Aurora
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Denver Aurora staff and other travellers.
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Questions? Get answers from DoubleTree Denver Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until this hotel has made some renovations.”
 of 5 bubbles D9591NRhelenw, 21 Jan 2017 | Read review
“tell the front desk exactly what you want politely”
 of 5 bubbles gmarposon, 17 Dec 2016 | Read review
“Get a room on the second floor or you have to waste minutes to jump in the only working elevator”
 of 5 bubbles ZECAmafeu, 9 Oct 2016 | Read review
“If you stay, ask for a west side room which has good view of the mountains, or east side if you like the freeway.”
 of 5 bubbles stevet689, 10 Sep 2016 | Read review
“Higher Floor and rooms with mountain view”
 of 5 bubbles Sherry_Geek, 31 Aug 2016 | Read review
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