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Should have listened to trip advisor about this one. This place needs an overhaul. The non-smoking room smelled of cigarette smoke and cheap perfume. It wreaked this stench the entire time we were there! Management was made aware but did not offer to fix the...More
Thank Choco D
Response from LQ0557GM, General Manager at La Quinta Inn Denver AuroraResponded 1 week ago
I am very sorry to hear you did not enjoy your time with us. I will be sure to share your comments with the team to ensure this was an isolated event. Please do not let this experience keep you from utilizing our brand...More
La Quinta is our usually our choice because we travel with our dogs. We have seen the good and the bad. We were quite pleased with this choice. I'm rather perplexed at many of the negative reviews. Our room was big. The bathroom was amazing!...More
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Denver AuroraResponded 26 September 2017
Dear Valued Guest,
Your review was such a delight to read! Your comments will be shared with our entire staff. We look forward to providing you with the same level of top notch service in the future!
LQ Customer Care
Checked in for business on April 8th, 2018, housekeeping has not been in my room to provide service for 2 days now. The front desk was approached on Monday in regards to why housekeeping had not been by. I was informed that I was not...More
Thank Rocky D
Response from LQ0557GM, General Manager at La Quinta Inn Denver AuroraResponded 2 weeks ago
Please accept my apologies for the lack of housekeeping service you have experienced. We have discovered this is a technical error which is affecting out mobile check in customers. I have reached out to our technical support team and am looking forward to this...More
Room was clean, but needed upgrading. Nothing fancy, but was reasonable for the price. Close to eating establishments and other resources. We checked in late and had to wait a while for someone to arrive at the front desk.
Response from LQ0557GM, General Manager at La Quinta Inn Denver AuroraResponded 3 weeks ago
Thank you for your review. Your comments will be shared with our team and used as a training opportunity. We hope to see you again in the future.
Here for you,
We stayed here for 4 nights while visiting family. The location is in the midst of restaurants and shopping areas and close to I 225. It is an older structure with a lot of rooms but needs some upgrades. We stayed in a handicapped room...More
Response from LQ0557GM, General Manager at La Quinta Inn Denver AuroraResponded 28 December 2017
I apologize for the issues you encountered during your stay, they will be shared with the department heads to ensure this was an isolated event. Thank you for your feedback.