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Residence Inn Hartford Avon

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#2 of 2 Hotels in Avon
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Hartford Avon
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116 Reviews from our TripAdvisor Community

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New York, NY
Reviewed 2 days ago NEW

This hotel is located in a very nice, quiet area with a lot of local shopping and restaurants (some within walking distance). I am a Marriott Gold member and credit card holder so I'm very loyal to the brand. I had an issue upon checkout with one of the managers which was very upsetting. I followed up and left a...

Thank Kimmie6415
New York City, New York
Reviewed 1 week ago

I've been staying at this hotel one night a week for the past several years. It is time for me to review it and let you know how pleased I am and how convenient it is if you are in this area. Rooms are clean, well maintained and all amenities are there. Appliances all work well to make for an...

Thank loeby41
nelson_adame, General Manager at Residence Inn Hartford Avon, responded to this review

Thank you very much for your outstanding review of the Residence Inn by Marriott, Avon, CT. Our staff has come to know you over the years and we look forward to return visits. It is a wonderful to know that we have made such a positive impression. We will work to keep your trust, and for every guest that your...

Marcy, New York
Reviewed 20 March 2017

I travel quite frequently for work and had the pleasure of staying at this hotel for the past 3 months. The staff is truly exceptional. The facility is spotless. Coffee and breakfast is terrific. As you can imagine it's difficult to be away from home for this long, but the people working at this hotel made made me feel welcomed...

Thank skupiec2017
nelson_adame, General Manager at Residence Inn Hartford Avon, responded to this review

Thank you so much for your extended stay at our Residence Inn by Marriott, Avon, CT. Our associates truly enjoy serving the needs of every guest and I am personally delighted that we made your stay memorable. I will read your comments to all the employees at our morning huddles!

Rhode Island
Reviewed 25 February 2017

We have stayed here twice when visiting family in nearby West Simsbury. The one bedroom suite is very comfortable. While we do not use the kitchen for meals, very nice to have the full size refrigerator to keep foods brought for family gatherings. The check in is fast and seamless with friendly, helpful staff and the breakfast offered is excellent!...

Thank lovecayman
nelson_adame, General Manager at Residence Inn Hartford Avon, responded to this review

We are very pleased to know that the Residence Inn by Marriott in Avon CT is your preferred hotel when you come to this area to visit family. All our rooms are suites and I am happy that we are providing you comfortable accommodations along with friendly and helpful staff. We continuously update our complimentary breakfast buffet and it sounds...

Reviewed 23 February 2017

My stay was good until I witnessed a manager yelling and insulting an employee in the breakfast area in front of many other people. He used unacceptable words in few occasions towards the employee. I am very alarmed and upset that such behavior is acceptable in the work place.

1Thank ChristopherCJc
nelson_adame, General Manager at Residence Inn Hartford Avon, responded to this review

Dear ChristopherCJc Let me extend my apologies to you. While there were extenuating circumstances, the incident you witnessed is unacceptable and most certainly not the norm. Know that the parties involved have been counseled with further disciplinary action. I thank you for staying with us.

Atlanta, Georgia
Reviewed 2 February 2017

As a business traveler, I do not want to go out for dinner every night and appreciate having a stove/oven to make my own meals when staying over weekends. The bed is comfortable and my room is quiet without hearing neighbors. Check-in staff are very personable and the Sales Director is fantastic! She took the time to show me several...

Thank hennykaspara
nelson_adame, General Manager at Residence Inn Hartford Avon, responded to this review

Thank you for your positive critique of the Residence Inn, Avon, CT. We have addressed the issues in your suite, and I am delighted with you overall favorable opinion of helpful and personable staff and Sales Director!

Arlington, Virginia
Reviewed 6 January 2017

I did not read reviews prior to my recent stay, and now that I have logged on and seen some of them I am surprised. I travel quite frequently, and in my opinion this hotel was just fine. The check-in process was quick and painless, the breakfast items were varied and fresh, and the staff that I interacted with were...

Thank PriusGirlVA
nelson_adame, General Manager at Residence Inn Hartford Avon, responded to this review

Thanks very much for your complete and supportive review the Residence Inn by Marriott, Avon, CT. My staff is committed to helping every guest experience a great and productive stay. Sounds like they have succeeded! Sincere thanks, Nelson

Waterbury, Vermont, United States
Reviewed 2 January 2017

Rooms were nice and have been upgraded. Staff was very friendly and the free breakfast was excellent. However, for us the mattress was much too soft. Very dog friendly, but they charge a $100 dollar fee whether you stay one night or a week. In our experience traveling with our dog this was the most expensive one night dog stay.

Thank Jed B
nelson_adame, General Manager at Residence Inn Hartford Avon, responded to this review

Thank you for your review of the Residence Inn by Marriott, Avon, CT. I am pleased that you had an overall good impression of us. We are considering a change of our mattresses, and your comments will help in our decision process. I apologize for the pet charge fee, I know it is high for a short term stay. We...

Port Saint Lucie, Florida
Reviewed 16 November 2016

As others have mentioned, this hotel is in dire need of an update as the carpets are worn, beds sag, and walls marred. Though king-sized beds seems to be AWOL at this hotel, the rooms with an inviting fireplace are lovely this time of year when the chill sets in. The breakfast is better presented and maintained than on our...

Thank Linda K
nelson_adame, General Manager at Residence Inn Hartford Avon, responded to this review

Thank you for your constructive comments. We want to be your favorite hotel. I am personally very disappointed in the lack of hospitality that you should have experienced. I will continue to work with me staff to provide friendly, helpful, and personal guest assistance that we are know for. I believe our the overwhelming majority of our suites are in...

Reviewed 6 November 2016

Property looks very nice from outside but inside is deceiving. The hotel interior is in need of major upgrades. The carpet, decor and more looks and feels like the 1970s. Beds are sunken and in need of replacement. Mini snack shop available adjacent to front desk with the food items (e.g. chips) past expiration date. Great restaurant within walking distance...

Thank Sandi S
nelson_adame, General Manager at Residence Inn Hartford Avon, responded to this review

Thank you for your review. We apologize for those issues that need immediate attention; especially regarding staff friendliness and sincerity. We do hear you, and a decorating redo of the hotel is in our future. We hope you consider us again. Sincerely yours, Nelson

84 photos of this hotel

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04/06/2017 05/06/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Residence Inn Hartford Avon

Address: 55 Simsbury Rd, Avon, CT 06001-3713
Region: United States > Connecticut > Avon
Price Range: $261 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Hartford Avon 3*
Number of rooms: 100
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Also Known As:
Residence Inn Hartford/Avon Hotel Avon
Residence Inn Avon
Avon Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Hartford Avon staff and other travellers.
2 questions
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Boynton beach
11 months ago
Boynton beach
11 months ago

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Questions? Get answers from Residence Inn Hartford Avon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great!”
skupiec2017, 20 Mar 2017 | Read review
“Dont' get the room next to the elevator! Pump runs frequently.”
Sunapee17, 17 Oct 2016 | Read review
“Pick a different hotel.”
John_Super, 16 Oct 2016 | Read review
“some rooms have fireplaces.”
joshuacoiner, 13 Oct 2016 | Read review
“any room in 3rd floor.”
prasencallsu28, 25 May 2016 | Read review
5 of 5
US$179* /night
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