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Mackenzie Matthews was amazing and supportive during my stay. Had some challenges with corporate payment, but she was SUPER Helpful and patient as i tried to work through it. Thanks so much Mackenzie! Definitely will return soon!
Review collected in partnership with Hilton Hotels & Resorts
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This one is to fix the one i did before, i did not see the option to put the stars. I just want to let everyone know how nice are the rooms. The staff is great, and the location is perfect to relax and enjoy.
1 Thank Yuraine T
Response from Frank C, General Manager at Hilton Orlando/Altamonte SpringsResponded 1 June 2018
Thank you so much for taking the time to let us know about your stay. I am pleased to hear that you enjoyed our newly renovated rooms and our staff provided you with exceptional customer service. We look forward to welcoming you back soon.
The convention I attended there had over 600 attendees. The hotel did a terrific job managing the space. They quickly converted a large meeting room to several smaller ones (each still quite large), then back again, several times each day. And they served good, fresh...More
We landed in Orlando from London dead tired, and headed straight for the hotel.
Quick and easy meal. Then a comfortable room and bed.
Quite a good gym, which I was in at 4am due to jetlag. The gym is open 24/7.
The pool is...More
Response from Jon S, Director of Front Office at Hilton Orlando/Altamonte SpringsResponded 2 days ago
Thank you for the well detailed review as well as for choosing us! We hope to host you again when you are in our neck of the woods. All the best. Kind regards!
The Good: U restaurant service, Tyler the bartender and lounge service, One gal at the front desk who is a UCF Student.
The "Not so Good"
1. Gave us the wrong "included-breakfast" tickets for our booking. Food there was awful and so was the service....More
Response from Frank C, General Manager at Hilton Orlando/Altamonte SpringsResponded 6 days ago
Thank you so much for taking a moment to share about your recent stay with us. I would like to offer my sincerest apology that your stay wasn't as pleasant as it should have been, and your comments will definitely be used to enhance all...More
Although I cannot guarantee a safest way to the Amway Center google and mapquests can provide routes from our hotel to Amway center. Trip advisor does not allow me to provide the link to either of these sites... More
Although I cannot guarantee a safest way to the Amway Center google and mapquests can provide routes from our hotel to Amway center. Trip advisor does not allow me to provide the link to either of these sites. Amway is right off of I4, Anderson exit, 82B, right on Anderson, right on Division, right on west south street, destination on left.
Please let me know if I can provide any further service.
If you don’t have a car use Uber we do. They are fast, safe and you know where they are before they arrive.
Other than that we don’t travel to Orlando often so we use our Navigation apps on our smart phones to get around.