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MainStay Suites Orlando Altamonte Springs

Traveller (27)
Room & Suite (22)
Dining (4)

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About

#11 of 12 hotels in Altamonte Springs
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
At the MainStay Suites Orlando Altamonte Springs, we put the amenities where they really count: in your room. A complimentary full breakfast is served daily. Conveniently located 2 blocks from Cranes Roost Park and the Altamonte Mall. We are an all suite property, the perfect place for your next stay. All of our suites have a full kitchen complete with microwave and full size refrigerator. Free High Speed Internet Access. Work off some stress in our fitness center or relax by our outdoor pool and courtyard area. Our setting is the perfect choice for business or leisure travelers and earn Choice Privileges points for each qualified stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
BBQ facilities
Parking
Wifi
Breakfast available
Snack bar
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct For Lowest Price!
13Reviews6Q+A1Room tip
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Chris W wrote a review Mar 2024
Saint Joseph, Minnesota101 contributions39 helpful votes
They were in the midst of remodeling the rooms The staff was great and friendly. The suites had full kitchens and housekeeping comes in once a week unless you ask for it if you are staying multiple nights. Also. You are on your own for breakfast. They do not have breakfast there. We would stay here again if we are in the area
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Angela T wrote a review Dec 2023
Cincinnati, Ohio1 contribution1 helpful vote
Customer service is as expected. Nothing special. Nothing terrible. Parking is OK- again - so so. No breakfast served in the huge breakfast room. Only coffee and tea. The rooms are very clean and comfortable. HOWEVER, if you are the unlucky few to get a room merely FEET away from the busiest highway in Central Florida (I4) you will very likely NOT get a good night's rest. The floors are like a piece of wood between and every single little step is like a bass drum banging above you. Starting at 130am my up-neighbor decides to have a party or something and instead of 'going Karen on them' I tried to knock on the ceiling to let them know they are being disruptive. Of course there is no change and for over an hour myself and 2 small children laying in bed listening to them. Finally I call the front desk and they said I'm not allowed to knock on the ceiling. Wow! 3 hours before check in I was told it will be an additional fee (49.99)!! No exceptions. I had been traveling since 3am and had to sit in my rental car until check in time. Signs say there are cards and uno cards available to borrow. But when we called to borrow, they said they were borrowed and stolen. (Guess the hotel chose not to replace). Location is seconds away from a spectacular mall as well as a very well maintained lake and venue- Crane's Roost. As mentioned, there is a highway close which will bring you to any part of Central Florida you what to go to. Ps. Very comfy beds and pillows. No hair dryer, not enough towels. You will have to call the front desk and pick up if you want them.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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SimplyAdventureAwaits wrote a review Apr 2023
London, Canada52 contributions7 helpful votes
+1
First, this hotel is under renovations which is not mentioned anywhere on their site at time of booking or when I checked again after checking in. The only positive things this hotel has going for it right now are it’s quiet and the location is decent. It wasn’t as clean as I expect a hotel to be (I actually cleaned the counters, table and dresser drawer myself to feel better about it) I had no issues with bed bugs, or anything like that and I throughly checked my room. Thankfully, I didn’t have to spend much time in the room during the day and tried to make the best of it.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ISAIKI wrote a review Dec 2022
1 contribution1 helpful vote
We arrived exhausted from our day of travel and 10 mins after passing out we were awoken by loud bangs and drilling. We called the front desk to ask why there was so much noise and it turns out they failed to disclose the 6 month renovation project on the entire third floor starting from 10am to 5pm Monday to Friday. So no sleeping in or taking naps on your vacation! I explained to the front desk that no one told us about the noise we would consistently hear and he basically said well it is what it is sorry there is nothing we can do about it. Next thing the entire 2nd floor smells like an ash tray and I know they aren’t cleaning right when you find boogers wiped on the wall next to the bed and multiple hairs that aren’t yours on the sheets and under the pillows. This is why we always bring our own set on sheets just in case.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Crystal wrote a review Sept 2022
New Port Richey, Florida1 contribution1 helpful vote
We checked in for a pop Warner football game and immediately left. The room smelled like dog, there were roaches, the bathroom floor had a soft spot and the sofa bed was falling apart. I called earlier in the day to confirm the room would have the sofa bed based on an email I received and the person at the desk hung up on me. Never again.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from M Lindsay, Guest Services / Front Office at MainStay Suites Orlando Altamonte Springs
Responded 5 Sept 2022
Thank you for taking the time to provide your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SB89 wrote a review Jul 2022
8 contributions4 helpful votes
My husband and I went to check in and the lobby reeked of weed. I go to check in and the two employees were sitting their talking about a list of problems like I wasn’t there. Moving guest due to bed bugs in rooms, etc. they had already swiped my card and it was nearly midnight. I thought we will tough it out inspect our rooms for bedbugs and try to get over the strong marijuana smell. They tell me room 119, we reluctantly head that way and boom. Naked ass man laying in the bed! All he could say was “hello?”. I was mortified. I went up front to complain about them openly talking about bed bugs and placing me in someone else’s room. I said to cancel my reservation and give me my money back. The girl didn’t know how. She said she would leave a note for the manager to process a refund. Several days have gone by and still no refund. DO NOT STAY HERE!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from M Lindsay, Guest Services / Front Office at MainStay Suites Orlando Altamonte Springs
Responded 4 Aug 2022
Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacqueline H wrote a review Jul 2022
1 contribution1 helpful vote
They have people that work stealing from other rooms. Other guest were talking about it and it seems that management doesn’t care. I left, I’m not having my things I work hard for go missing, things better change here or this hotel will never make it. Get better employees that actually know how to do their jobs, not steal and act as if their the victim when caught. Also seeing employees come out of rooms late at night is a no no doesn’t look good at all….
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from M Lindsay, Guest Services / Front Office at MainStay Suites Orlando Altamonte Springs
Responded 4 Aug 2022
Thank you for taking the time to complete a survey. We appreciate your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pat R wrote a review Mar 2022
31 contributions13 helpful votes
so not sure where to begin on this one. when we first got there we were told they almost canceled our room(even tho we talked with the manager the week before to confirm everything) we had been staying here for the last couple of years before they did the name change/brand change. the hotel seems to be slipping down on things. they took out the computers, no hot breakfast, just bag breakfast. the noise at the hotel is bad.(we had never had that problem before) people walking around at all hours of the night. the smell of weed is bad inside and out. the day and night clerks were nice and friendly. the room itself was good. bed was comfortable, pillows a little to soft. we had plenty of room. seems like alot of the people staying here are permanent . the hotel is easy to find and right by the freeway
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Date of stay: February 2022
Location
Cleanliness
Service
Room Tip: stay away from rooms on the freeway side and do not stay on first floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from M Lindsay, Guest Services / Front Office at MainStay Suites Orlando Altamonte Springs
Responded 4 Apr 2022
Thank you for taking the time to provide your feedback. We will work with our hotel team to address your concerns mentioned in your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anna P wrote a review Dec 2021
1 contribution
Me and my boyfriend stayed for a week in room 309 and we had a great stay. Front desk worker Leah was very friendly, welcoming, and helpful. The room was clean and housekeepers and housekeeping supervisor was always friendly and done the job at hand. Overall if we were in the area we would gladly stay at the hotel again.
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Date of stay: December 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from M Lindsay, Guest Services / Front Office at MainStay Suites Orlando Altamonte Springs
Responded 3 Jan 2022
Thank you so much for the great review of our hotel and staff. We hope to see you again soon!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aramis Thorn wrote a review Aug 2021
39 contributions9 helpful votes
I have to say first, the staff member with who I talked the most, Tamara was awesome. The room was nice enough but there was a great deal of noise. I was supposed to have breakfast included with the stay but it was not offered at all and there was no discount available. This was a great hindrance to my routine. I filter my choices of hotels on this and they outright lied.
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Date of stay: August 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mike Lindsay, Guest Services / Front Office at MainStay Suites Orlando Altamonte Springs
Responded 1 Sept 2021
Hello AramisThorn, Thank you for taking the time to provide your feedback. We value your comments and will use them to improve our operation. We hope to see you again soon in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$94 - S$128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites orlando / altamonte hotel altamonte springs, candlewood suites altamonte springs, candlewood altamonte springs, altamonte springs candlewood suites
FORMERLY KNOWN AS
Hawthorn Suites by Wyndham Orlando Altamonte Springs
LOCATION
United StatesFloridaCentral FloridaAltamonte Springs
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MAINSTAY SUITES ORLANDO ALTAMONTE SPRINGS: UPDATED 2024 Hotel Reviews, Price Comparison and 71 Photos (FL) - Tripadvisor

Frequently Asked Questions about MainStay Suites Orlando Altamonte Springs
Which popular attractions are close to MainStay Suites Orlando Altamonte Springs?
Nearby attractions include Crane's Roost Park (0.9 km), MyTuftedRugs.com (0.5 km), and Dillard's (1.1 km).
What are some of the property amenities at MainStay Suites Orlando Altamonte Springs?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at MainStay Suites Orlando Altamonte Springs?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at MainStay Suites Orlando Altamonte Springs?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at MainStay Suites Orlando Altamonte Springs?
Yes, free parking is available to guests.
What are some restaurants close to MainStay Suites Orlando Altamonte Springs?
Conveniently located restaurants include Cafe Murano, The Crepevine, and LongHorn Steakhouse.
Are there opportunities to exercise at MainStay Suites Orlando Altamonte Springs?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at MainStay Suites Orlando Altamonte Springs?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at MainStay Suites Orlando Altamonte Springs?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to MainStay Suites Orlando Altamonte Springs?
Many travellers enjoy visiting Bradlee-McIntyre House (5.0 km) and Longwood Historic District (5.0 km).
Is MainStay Suites Orlando Altamonte Springs accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.