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Holiday Inn Express Kennesaw NE - Acworth

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Holiday Inn Express Kennesaw NE - Acworth
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95 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Start your review of Holiday Inn Express Kennesaw NE - Acworth
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Pellston, United States
Reviewed 4 weeks ago via mobile

My family and I stopped for a night after our Disney vacation. Upon entering the room it smelled of sweaty dirty bodies. The bathroom was disgusting and dirty. I have owned a daycare for 12 years and decides to check the pillows, thank god I did because they were crawling with head lice, louse!!! So disgusted I told the kids...

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Helpful?
Thank Mario S
IHGService, Guest Relations Manager at Holiday Inn Express Kennesaw NE - Acworth, responded to this review

Hi Mario S, Thanks for leaving feedback. It's disconcerting to learn that we missed the opportunity to provide you with a pleasant experience as you were let down by your assigned room's upkeep and for the level of assistance provided by Front Desk when you raised the issues at hand. The situations you described are definitely not what we expect...

Anderson, South Carolina
Reviewed 1 February 2017 via mobile

I booked a King room 5 days before my arrival. I am a Spire Elite member (highest level). I was told upon my arrival that I could not have that room I was DOWNGRADED to a double because they are full. Usually Spire members get automatic upgrades, not today. I was not happy. I waited in the lobby for the...

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Helpful?
Thank Sheryl S
IHGService, Guest Relations Manager at Holiday Inn Express Kennesaw NE - Acworth, responded to this review

Hi Sheryl D, It is nice to hear from a valued IHG Rewards Club Spire Elite Member. I regret to see that this stay was a dismay on several aspects especially with the service rendered by our hotel staff and problems with your room allocation. Certainly, this is not the impression we would want to leave our valued members. In...

Sevierville, Tennessee
Reviewed 29 January 2017 via mobile

My family and I were on our way back from Disney world and decided to stop for the night. We were in room 120. When we walked into the room I noticed how gross the room was. There was stains all over the walls and hair on the bed. Then to make it worse early the next morning we woke...

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Helpful?
Thank MikeandMarcella N
IHGService, Guest Relations Manager at Holiday Inn Express Kennesaw NE - Acworth, responded to this review

Hi MikeandMarcella N, Thank you for your stay and for sharing your thoughts about our hotel. We rely on guest feedback to determine the things we need to keep on doing and the areas we need to improve on. It is good to hear that our location is suitable for you. However, It is truly disheartening to know that you...

Tuscumbia, Alabama, United States
Reviewed 4 December 2016 via mobile

The hotel was easily found from downtown Ackworth. Check-in and check-out was very easy. The only complaint I have is a very minor complaint....the lighting in the bathroom could be brighter. Other than that, the room was very clean, super comfortable bed. I would recommend this hotel to those visiting Ackworth, Ga.

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Helpful?
Thank Lori P
Los Angeles, California
Reviewed 25 October 2016

maggie at the front desk was very pleasant at check in, she was very polite and always try to help with any questions. breakfast was really good & hot, no issues with the room, the room smell clean and fresh, the price was a little hight but ok

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Helpful?
Thank funpartyks
Darrin G, General Manager at Holiday Inn Express Kennesaw NE - Acworth, responded to this review

I am happy funnypartyks that you enjoyed your stay with us and that Maggie provided you with excellent service. We strive to be the best that we can be and your review proved that for us. Than you for your wonderful review and we will look forward seeing you again.

Detroit Lakes, Minnesota
Reviewed 14 October 2016 via mobile

We were driving back from Florida, needed to sleep and saw the sign. The front desk gal was so sweet and happy to check us in. Our room smelled a bit, but the bed was comfortable. The breakfast was really good in the morning. Room was clean, but the property could use some paint and a few updates.

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Helpful?
Thank M B
Darrin G, General Manager at Holiday Inn Express Kennesaw NE - Acworth, responded to this review

Thank you MB for stopping by and staying with us. I am glad you slept well and enjoyed our breakfast and was greeted with one of our friendly desk clerks. We would like for you to come and stay with us again if you find yourself in our area.

Watertown, Massachusetts
Reviewed 27 September 2016 via mobile

Just back from a trip to GA for a friends wedding & spent Saturday night at HIE Acworth. For the most part everything was good. The room was clean & comfortable. When we checked in (about 2:30)we were one of the very few people whose rooms actually were ready compared to many people in the lobby including 3 of our...

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Helpful?
Thank njb909
IHGService, Guest Relations Manager at Holiday Inn Express Kennesaw NE - Acworth, responded to this review

Dear njb909, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the cleanliness of your room. On the other hand, we are sorry that our shuttle service and the check-in process fell below your expectations. We highly value views, opinions and feedback from our guests, as this allows us to...

Punta Gorda, Florida
Reviewed 21 August 2016

I'll start with the good stuff - We were greeted by Sharon from London at check in. She was very friendly and helpful. Our first room was right by an elevator so we came down and asked for a different room and Sharon switched us to a double queen since no other kings were available. The 2nd room was OK...

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Helpful?
Thank TheGreatNorthShore
IHGService, Guest Relations Manager at Holiday Inn Express Kennesaw NE - Acworth, responded to this review

Dear TheGreatNorthShore, Thank you for choosing us and for leaving a review. I am glad that you found our staff accommodating. However, it is really regrettable that the food quality and the condition of the room negatively affected your overall satisfaction. Please accept our sincerest apologies for any inconvenience this may have caused you. I have taken note of your...

Elizabethtown, Kentucky
Reviewed 19 August 2016 via mobile

We were really tired after driving all day si we really appreciated the friendly welcome and efficient check-in. The room is large, clean, and comfortable :-) Easy access to I-75. Pool is closed for maintenance but will reopen soon. All types of food is nearby. Breakfast is included. Good breaking point for us so we will add it to our...

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Helpful?
Thank K4OP
Florida
Reviewed 16 July 2016 via mobile

We visited Acworth for a weekend softball tournament. This hotel was great. The staff very accommodating, the beds were so comfortable. The breakfast was delicious. Even with a sold out hotel it was very quiet. We sound great restaurants nearby and all the conveniences needed. Would definitely return if in the area

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Helpful?
Thank socarras4
Darrin G, General Manager at Holiday Inn Express Kennesaw NE - Acworth, responded to this review

My staff and I are pleased that you chose our hotel for your stay. I am glad you slept well in our comfortable beds and enjoyed our breakfast. We will love having you back when and if your in our area again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Free high speed WiFi, free hot deluxe breakfast, 32 in flat panel TVs, in-room microwave/refrigerator, oversized guest rooms. ... more   less 

Additional Information about Holiday Inn Express Kennesaw NE - Acworth

Address: 200 Northpoint Pkwy, I-75 & Cowan, Acworth, GA 30102-2083 (Formerly Comfort Suites Acworth)
Region: United States > Georgia > Acworth
Price Range: $174 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Kennesaw NE - Acworth 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Kennesaw Ne - Acworth Hotel Acworth
Comfort Suites Acworth
Acworth Comfort Suites
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Questions & Answers

Questions? Get answers from Holiday Inn Express Kennesaw NE - Acworth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room on the highest floor”
 of 5 bubbles cashewgirl, 8 May 2016 | Read review
“The rooms on the North side have a view of some woods.”
 of 5 bubbles SWG2015, 14 Feb 2016 | Read review
“Go to go the HI 3 exits down the road at George Busbee Pkwy.”
 of 5 bubbles DJ82184, 6 Oct 2015 | Read review
“Third floor room appears to be the best option.”
 of 5 bubbles TravelersTwoPeople, 16 Jul 2015 | Read review
“shop elsewhere”
 of 5 bubbles Rce2md, 15 Jul 2015 | Read review
5 of 5