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Hilton Garden Inn Albany

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#2 of 24 Hotels in Albany
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Hilton Garden Inn Albany
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484 Reviews from our TripAdvisor Community

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Showing 482: English reviews
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Miami, FL
Reviewed 2 days ago NEWvia mobile

Hands down the best HGI. Staff are extremely courteous and helpful. Restaurant is great... try the bourbon pork loin. Went out of my way to stay here again. Rooms are clean and quiet. Bar is friendly and inviting.

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Helpful?
Thank Geoexplore99
Gainesville, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

The staff at this hotel are very helpful and friendly. They understand customer service. I really enjoyed the life size memorial statue in front of the hotel across the street. It sits in front of the beautiful river and is a statue of Ray Charles sitting at a piano with his expected head swayed back as he belts out the...

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Thank James M
About Hotel's Favourite Review
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you James M, for taking your time to post such a glowing review of our Hilton Garden Inn, Albany GA hotel. Your review was so descriptive and delightful to read. We all get used to our surroundings and forget sometimes how wonderful our little area of the world really is. We truly appreciate your business and look forward to...

Sunrise, Florida
Reviewed 1 week ago

Cramped parking lot and noisy location. The AC works very good and the rooms are clean. Towels are soft. The beds are cimfortable, but are older style coil sprung type. The rooms are indistinguishable from other motels that are half the price. Staff is a little cold. Soft drink dispensers are mostly empty. The 4th floor has a space where...

Review collected in partnership with Hilton Garden Inn
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1Thank edd276
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, edd276, for taking your time to post a review of our Hilton Garden Inn, Albany GA hotel. I do apologize that your stay with us did not " wow " you. I will review your comments in more detail with our management staff. We do appreciate your business and hope that you will allow us the opportunity to...

Albany, Georgia
Reviewed 1 week ago

The property was well appointed, however they could utilize assistance in making sure that the parking lot was not scattered with litter. The pine straw was old and certainly needed to be appointed. The staff at front desk staff were not friendly and very unprofessional and not helpful in the least. The maids could certainly give the front staff some...

Review collected in partnership with Hilton Garden Inn
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Thank vangieh2017
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, vangieh2017, for taking your time to post a review of our Hilton Garden Inn, Albany GA hotel. I appreciate your comments and will most certainly address your concerns with my front desk staff and maintenance departments. I do apologize for any inconvenience or frustration you experienced regarding your stay with us. We do appreciate your business and hope...

Atlanta, Georgia
Reviewed 1 week ago

I recently stayed at the Albany Hilton Garden Inn. The location is absolutely gorgeous. The hotel is clean, safe, and very welcoming to Hilton rewards members. There was an issue with parking, but it was due to a prom held in the hotel. The best part of the trip happened before I even got there! I love digital check-in for...

Review collected in partnership with Hilton Garden Inn
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Thank marciaa491
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, marciaa491, for taking time to post a review of our Hilton Garden Inn, Albany GA hotel. I am pleased to read that you enjoyed your stay with us and were able to take advantage of " Digital Check In ". We appreciate your business and look forward to serving you again on your next visit to Albany GA....

Portland, Maine
Reviewed 1 week ago

I have stayed at this property a couple of times before. This visit was at the end of November 2016 .. they had nice Christmas decorations up. I thought the location was nice ... near downtown. There is a park across the street and I did notice a couple of people "pan handling." : -( Certainly not the hotel's issue....

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Thank Eulalia_3
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, Eulalia_3, for posting a review of our Hilton Garden Inn, Albany GA hotel. We appreciate your being a repeat guest and look forward to serving you again on your next visit to Albany GA. Best Regards,

Tyrone, Georgia
Reviewed 1 week ago

I was very disappointed with the service that was rendered to me and my family members,who was in Albany,Ga to attend a funeral service of our last living aunt.Several members of our family complained of the very distance attitude that the bartender/waiter had toward them,so I ask to speak to the manager,in which the manager didn't resolve the problem,because the...

Review collected in partnership with Hilton Garden Inn
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Thank R2521TRjacqueliner
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, R2521TRjacqueliner, for taking your time to post a review of our Hilton Garden Inn, Albany GA hotel. I am sorry to read that your experience with us was not to your satisfaction. Please accept my most sincere apology. I will be addressing your concerns with our staff. We do appreciate your business and hope you will revisit us...

Indianapolis, United States
Reviewed 1 week ago

My visit was wonderful at this location. The staff is all ways helpful and polite. The staff greeting me every time with a smile, and southern hospitality. Food was great. Good location! The rooms and facilities were clean.

Review collected in partnership with Hilton Garden Inn
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Thank deadrickt
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, deadrickt, for taking your time to post a review of our Hilton Garden Inn, Albany GA hotel. I am pleased to read that your visit with us was " wonderful." We appreciate your business and look forward to serving you again soon. Best Regards,

San Marcos, United States
Reviewed 2 weeks ago

Great hotel, room service, restaurant and staff. What a pleasant business trip. Will go back anytime. Down side was being on a 3rd floor room with roof-top air conditioner mounted for the restaurant was noisy at night and I'm not as young as I use to be.

Review collected in partnership with Hilton Garden Inn
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Thank johnsY197ZC
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, johnsY197ZC, for taking your time to post a review of our Hilton Garden Inn, Albany GA hotel. I am pleased to reads that your stay with us exemplified " Southern Hospitality". We strive daily for complete guest satisfaction. I do however apologize that your room was noisy. I will investigate further with our Facilities department for a solution...

Takoma Park, Maryland
Reviewed 2 weeks ago

We ended up calling this hotel "Hilton Garden Inn Lite." The local owners cut all sorts of corners. Tiny example: putting out little juice glasses in which to scoop the below-average fruit. If you had stayed here when we did over a few days, you'd have had the same greeting we did coming in off the parking lot (which is...

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Thank TedinTakpk
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, TedinTakpk, for taking your time to post a review of our Hilton Garden Inn, Albany GA hotel. Your comments will be reviewed with our staff. I do apologize that your stay with us was not to your expectations. We strive daily for complete guest satisfaction and convey that this is not a representation of our quality of service....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Hilton Garden Inn Albany, GA hotel is located across the street from Ray Charles Park and less than 3 miles from Albany State University. James H Gray Sr Civic Center and many other downtown Albany, GA attractions are within walking distance of our hotel.Enjoy the Garden Grille and Bar with cooked-to-order breakfast and dinner. ... more   less 

Additional Information about Hilton Garden Inn Albany

Address: 101 South Front Street, Albany, GA 31701
Region: United States > Georgia > Albany
Price Range: $162 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Albany Hotel Albany
Hilton Albany
Hotel Style:
#2 Business Hotel in Albany
#2 Family Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albany staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I doubt any room is special. Ours was run-of-the-mill.”
TedinTakpk, 7 Apr 2017 | Read review
“Request a room toward the river.”
jamesmM179FL, 19 Feb 2017 | Read review
“I like 510”
VaBest1, 15 Sep 2016 | Read review
“The hotel restaurant is great for dinner or breakfast.”
Manny2225, 24 Jun 2016 | Read review
“5th floor very quiet”
PWTraveler918, 20 Jun 2016 | Read review
5 of 5